Top 23 Client services coordinator Jobs in Post Falls, Id

Client Care Coordinator / Client Services Representative
Senior Helpers - Spokane —Spokane, WA
- $24 - $27 a month
- Full-time
- Background check
- Management
- Mid-level
Quick Apply
2d
Outpatient Services Coordinator
Kootenai Health —Coeur d'Alene, ID
- Full-time
- Customer service
- Medical office experience
- HIPAA
- Wellness program
- Health insurance
PATIENT SERVICES COORDINATOR - AXIS SPINE CENTER
Northwest Specialty Hospital —Post Falls, ID
- Word processing
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
2d
KOI Outpatient Imaging Services Coordinator
Kootenai Health —Coeur d'Alene, ID
- Full-time
- HIPAA
- Mid-level
- Administrative experience
- Wellness program
- Health insurance
Imaging Services Coordinator
Kootenai Health —Coeur d'Alene, ID
- Full-time
- HIPAA
- Mid-level
- Office
- Wellness program
- Health insurance
14d
Patient/Outpatient Services Coordinator
Kootenai Health —Coeur d'Alene, ID
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- Wellness program
- Health insurance
Quick Apply
Patient/Outpatient Services Coordinator (Medical Receptionist)
Kootenai Health —Coeur d'Alene, ID
- Full-time
- HIPAA
- Mid-level
- Outpatient experience
- Wellness program
- Health insurance
Service Coordinator
Everon, LLC —Spokane, WA
- $19.99 - $33.31 an hour
- Microsoft Excel
- ERP systems
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Planning Services Coordinator 2 - (OPEN & PROMOTIONAL)
Spokane County Washington —Spokane, WA
- $20.55 - $28.63 an hour
- Overtime
- Word processing
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Home Care Service Coordinator
Addus Homecare —Spokane, WA
- $22.15 - $22.75 an hour
- Full-time
- Bilingual
- Microsoft Word
- Management
- Health insurance
- Dental insurance
Quick Apply
13d

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Client Care Coordinator / Client Services Representative
Senior Helpers - Spokane —Spokane, WA
Conduct inquiry calls and follow up to schedule client assessments. Accurately document all activities with prospects, clients, families, and community/…
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client services coordinator jobs near post falls, id

Client Care Coordinator / Client Services Representative

Senior Helpers - Spokane -
Spokane, WA

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Job Details

Full-time
$24 - $27 a month
2 days ago

Qualifications

Client database systems
Productivity software
Customer information system software

Full Job Description

Client Care Coordinator / Client Services Representative

Company: Senior Helpers of Spokane
Location: Spokane, WA
Employment Type: Full-time

Objective

The Client Care Coordinator will assist with generating new clients, coordinating client on-boarding, improving client care outcomes, and maintaining high levels of client satisfaction. This role serves as a key liaison between clients, families, caregivers, and internal teams to ensure quality care and seamless service delivery.

Reports To

Owner or Director of Operations

About Senior Helpers of Spokane

Senior Helpers of Spokane is a mission-driven organization dedicated to providing compassionate, dependable, and personalized in-home care. We are committed to supporting seniors in living safely and independently at home while fostering a respectful, inclusive, and collaborative workplace for our employees. Our culture is built on integrity, accountability, teamwork, and compassion.

About the Role

We are seeking a compassionate, organized, and proactive Client Care Coordinator to support our clients, families, and care team. This role plays a critical part in client satisfaction, care quality, and service coordination and requires compliance with Washington State Department of Health and employment regulations.

Key Responsibilities

Complete Life Profile assessments, care plans, first visits, and reassessments in the homes of potential clients or senior communities
Work within our company CRM and applications to document work completed
Conduct inquiry calls and follow up to schedule client assessments
Follow up with and/or complete client visits to advocate for clients and maintain or improve satisfaction
Collaborate with the Client Service Manager (CSM) to identify high-risk clients and improve care outcomes
Set and maintain systems to meet KPIs (Key Performance Indicators) related to client conversions and satisfaction
Communicate effectively with the scheduling team and management regarding new client care needs, preferences, and scheduling requests
Partner with the Care Team Manager Clients Services Manager to communicate caregiver hiring needs based on client prospects
Accurately document all activities with prospects, clients, families, and community/influence centers in the company software system in compliance with state and company requirements
Perform first visits to introduce caregivers to new clients

Minimum Qualifications

Minimum three (3) years of experience in health care, in-home care, or management
Must be a self-starter with the ability to work independently and take initiative
Excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment
Strong verbal and written communication skills with excellent client and family interaction abilities
Strong computer and Microsoft Office skills
Ability to learn and use new computer applications such as our company’s CRM, and documentation software
Must pass a Washington State background check upon hire and every two (2) years, as required
Proactive problem-solving and issue-resolution skills
Must have reliable transportation and the ability to travel to client homes in a large territory
The ability to occasional participate in activities that occur outside of normal business hours in support of a 24/7 business

Preferred Qualifications

Experience in health care, preferably in-home care
Bachelor’s degree
Management or supervisory experience
Washington State HCA (Home Care Aide) credential
CNA credential
Experience performing assessments for in-home care
Experience in Sales or Marketing within the Senior Community

Pay Range:

$24-$27
- Depending on experience and certifications

Why Join Senior Helpers of Spokane

Purpose-driven work supporting seniors and their families
Supportive leadership and team-based culture
Opportunity for growth within a respected national brand
Competitive compensation and benefits (based on eligibility)

Washington State Employment Compliance

This position complies with Washington State pay transparency laws. A pay range will be provided during the interview process or upon offer, in accordance with RCW 49.58.110.
Senior Helpers of Spokane complies with all Washington State wage, hour, meal, and rest break laws.
Employment is contingent upon meeting Washington State Department of Health licensing and background requirements applicable to in-home care services.

Equal Employment Opportunity Statement

Senior Helpers of Spokane is an Equal Employment Opportunity employer. We do not discriminate in employment decisions based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status, or any other protected status under Washington State or federal law.

Apply today to join a team that values compassion, professionalism, and compliance while making a meaningful difference in the lives of seniors.

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Refine Your Search

client services coordinator jobs in post falls, id

Client Care Coordinator / Client Services Representative

Outpatient Services Coordinator

PATIENT SERVICES COORDINATOR - AXIS SPINE CENTER

KOI Outpatient Imaging Services Coordinator

Imaging Services Coordinator

Patient/Outpatient Services Coordinator

Patient/Outpatient Services Coordinator (Medical Receptionist)

Service Coordinator

Planning Services Coordinator 2 - (OPEN & PROMOTIONAL)

Home Care Service Coordinator

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