Top 24 It support specialist Jobs in Post Falls, Id

Senior Help Desk Specialist (IIBA)
Inland Imaging Business Associates, LLC —Spokane, WA
- $29.59 - $44.38 an hour
- Full-time
- Anatomy knowledge
- Pass drug screening
- HIPAA
Quick Apply
Part Time IT Field Support Technician
Global Medical Response —Spokane, WA
- $33.65 an hour
- Part-time
- Computer science
- Computer Science
- System design
9d
Help Desk Analyst
Intermax Networks —Coeur d'Alene, ID
- Mid-level
- Windows
- Communication skills
IT Operations Specialist
Middle River Power, LLC. —Spokane, WA
- From $60,000 a year
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
Service Desk Technician I
OneOncology —Coeur d'Alene, ID
- Full-time
- High school diploma or GED
- Continuous improvement
- Travel
Quick Apply
3d
IT Support Analyst
NEFCO Construction Supply LLC —Spokane, WA
- $33 - $38 an hour
- On call
- Computer Science
- Mid-level
- Office
Quick Apply
IT Specialist
Vista Title and Escrow LLC —Spokane, WA
- $28.00 - $31.25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
2d
IT Field Support Technician_Spokane
Gr8ttek, LLC —Spokane, WA
- $40 an hour
- Part-time
- Ability to lift 50 pounds
- Analysis skills
- Driver's License
- Paid training
Quick Apply
Technical Support Specialist
Pelco Products Inc —Post Falls, ID
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
IT Field Resource
Cascadia Services, LLC —Coeur d'Alene, ID
- From $65,000 a year
- Weekends as needed
- Azure
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Direct Support Professionals & Med Techs – Assisted Living & Memory Care
Farr Residential Care —Spokane Valley, WA
- $20 - $23 an hour
- 12 hour shift
- Background check
- Serving
- CPR Certification
- Paid training
- Paid holidays
Quick Apply
7d
Systems Support Technician I
Monaco Enterprises Inc —Spokane Valley, WA
- $19.00 - $29.43 an hour
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Travel reimbursement
- AD&D insurance
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Spokane, WA
- $17.13 - $21.45 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
5d
Technical Support Representative
Alarm.com —Spokane, WA
- $19.00 - $22.50 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Technical Support Representative
OpenEye —Spokane, WA
- $19.00 - $22.50 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Technical Communicator, Product Support
Western States Equipment Company —Liberty Lake, WA
- 5 years
- Computer literacy
- English

More jobs to discover

Find similar jobs that you might be interested in.

Part Time IT Field Support Technician
Global Medical Response —Spokane, WA
4 Year Degree in computer science or related field, or equivalent experience required. Coordinates end user training and collaborates with GMR IT and field…
$33.65 an hour
9d
Field Manager
PestCo LLC —Post Falls, ID
Valid Driver’s license with good driving record. Spend at least 75% of your time in the field evaluating Technician service quality or performing service when…
$23 - $26 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
12d
VR Systems Support Specialist
Robert Half —Raymond, OH
This Long-term Contract position is ideal for someone who enjoys hands-on technical support, system validation, and maintaining dependable VR/MR lab performance…
$30 - $45 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it support specialist in post falls, id

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support specialist jobs near post falls, id

Technical Support Representative jobs in Spokane, WA

IT Support jobs in Spokane, WA

IT Technician jobs in Spokane, WA

Technical Support Specialist jobs in Spokane, WA

Direct Support Professional jobs in Spokane Valley, WA

Technical Support Representative jobs in Washington, DC

Technical Support Representative jobs in Winter Haven, FL

Healthcare Customer Support Remote jobs in Connecticut

Technical Support Representative jobs in Long Beach, CA

Patient Access Representative jobs in Arlington, TX

Technical Support Representative jobs in Columbia, SC

Business Development Representative jobs in Dallas, TX

Remote Retail Customer Service Representative jobs in Florida

It Help Desk jobs in Jacksonville, FL

It Support jobs in Starkville, MS

It Help Desk jobs in Anaheim, CA

Chat Support jobs in Tennessee

It Support jobs in Aurora, IL

It Support jobs in Daytona Beach, FL

Peer Support Specialist jobs in Orange County, CA

Senior Help Desk Specialist (IIBA)

Inland Imaging Business Associates, LLC
Spokane, WA

Quick Apply

Job Details

Full-time
$29.59 - $44.38 an hour

Qualifications

Desktop computer repair
Anatomy knowledge
Hardware maintenance
Radiology
Windows
Driver's License
DICOM
IT experience within healthcare
Desktop (troubleshooting support)
Decision making
Productivity software
Picture archiving and communication systems (PACS)

Full Job Description

Base Pay Range:

$29.59 - $44.38

Job Description:

The Senior Help Desk Specialist is a full-time, regular position working Monday-Friday, day shift hours at the Inland Imaging Business Center. This position has potential for hybrid flexibility as determined by manager.

Summary: As the initial or escalated phone contact for clients, the senior help desk employee collects detailed information and prioritizes service requests in order to determine resolution or a method of escalation.

General Description: The Senior Help Desk Specialist must be able to work effectively and efficiently to identify and resolve multiple high priority issues in a fast paced office environment with constant interruptions and continual deadlines. This position must demonstrate professionalism to the client in order to positively affect customer’s impression of our support. This position must have excellent organizational skills, a sense of urgency, the ability to make good decisions, and the skills needed to effectively prioritize tasks.

Essential Duties / Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Respond promptly to all customer requests via phone, email, instant messaging, and walk ups
Practice effective troubleshooting, information capturing, triaging and escalation of all issues
Support all general I.T. hardware and software in a large enterprise environment
Support a wide array of high specialized radiology specific applications and infrastructure; Picture Archiving Systems (PACS), Radiology Information Systems (RIS), voice recognition software, and HL7 interfaces
Maintain understanding of HealthCare integration standards such as HL7, DICOM, and XML
Maintain knowledge of IT standards as they relate to RIS and PACS architecture
Demonstrate application functionality and workflow to appropriate personnel
Contribute to system maintenance and technical documentation to ensure knowledge sharing
Monitor for trends in clinical applications issues to ensure systems are running optimally
Develop and maintain fundamental knowledge of clinical applications functionality and workflow
Provide remote support for project and application deployments
Collaborate with the Healthcare Solutions Team to ensure the overall success of upgrades
Proactively monitor and act upon automated system alerts and emails
Works independently to Resolves general IT problems (PC hardware, PC software, etc.) in a timely manner.
Develops deployment strategies for introducing new technologies into existing environments, i.e. new software, software patches, new hardware, hardware upgrades.
Takes the lead of help desk resources within projects as necessary.
Takes ownership of escalated tickets, using the engineering team as a resource when needed.
Invests time with Jr. and Help Desk positions for training and mentoring.
Provides oversight, tracking, and reporting on the status of escalated tickets.
Analyzes system logs and identifies potential issues with computer systems.
Addresses scheduled downtimes, plans for and responds to service outages and other problems.
Works with Manager to assign specialized tasks
Researches unresolved IT issues for applications and unresolved software and IT application issues.
Other duties as assigned.

Occasional regional travel, weekend work and on-call rotation will be required.

General Duties and Responsibilities:

Ability to maintain strict confidentiality.
Honest, pleasant manner, and good personal hygiene.
Free of alcohol and drug abuse.
Valid state driver’s license and proof of insurance.
Excellent communication and interpersonal skills.
Detail oriented, ability to multi-task, organized, and able to work in a fast paced environment.
Demonstrates self-directed learning and participation in continuing education through professional journals, approved seminars, etc.

Adheres to departmental standards and personnel policies by demonstrating professional demeanor in conduct and appearance.
Follows company departmental standards and personnel policies by using good teamwork and communication skills to help identify concerns and solutions, assisting where needed to ensure a smooth functioning department.
Performs other duties as required by displaying team spirit and self-growth, accepting and performing other projects and responsibilities, and requesting other projects and responsibilities.
Rotates to other shifts and locations as needed
Follows all Health and Safety policies and guidelines of Inland Imaging and its partners depending on work location

Supervisory Responsibilities:

There is no supervisory responsibility in this position

Advocacy:

Treats all clients with dignity and respect Provides excellent customer service Conforms to Joint Commission and HIPAA regulations Complies with PHI (Protected Health Information) Demonstrates the Inland Imaging Core Values:

Show We Care, Do The Right Thing, Maximize Individual Potential, Always Aim Higher

Qualifications:

Education: Bachelor’s Degree in related field or equivalent experience
Experience: Four years of related experience including-
- Experience in a technical helpdesk or customer service role
- Experienced in PC hardware installation, configuration, and troubleshooting.
- Proficiency in Windows 7, Windows 10, and Microsoft Office products
- Knowledge in software and image creation/deployment via 3rd party software
- Experience supporting RIS, PACS and Voice Recognition
- Experience in Radiology workflow such as RIS, PACS, or EMR/EHR
- Knowledge of medical modalities, image transmission, and DICOM standards
- Fundamental knowledge of human anatomy and exams conducted in a radiology
Drug Test: Eligible employees must be able to pass a post-offer, pre-employment drug test.

Nuvodia/Inland is an EEO employer...

Quick Apply

Refine Your Search

it support specialist jobs in post falls, id

Senior Help Desk Specialist (IIBA)

Part Time IT Field Support Technician

Help Desk Analyst

IT Operations Specialist

Service Desk Technician I

IT Support Analyst

IT Specialist

IT Field Support Technician_Spokane

Technical Support Specialist

IT Field Resource

Direct Support Professionals & Med Techs – Assisted Living & Memory Care

Systems Support Technician I

Geek Squad Agent (Retail Store)

Technical Support Representative

Technical Support Representative

Technical Communicator, Product Support

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it support specialist in post falls, id

Explore jobs in more locations

The Senior Help Desk Specialist is a full-time, regular position working Monday-Friday, day shift hours at the Inland Imaging Business Center. This position has potential for hybrid flexibility as determined by manager.

Nuvodia/Inland is an EEO employer...

Job Seeker Tools

Employer Tools

Browse

Stay Connected