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- $75,068 - $139,091 a year
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- AD&D insurance
- Paid holidays
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Computer Systems Administrator

Washington Eastern Federal Defenders
Spokane, WA

Apply Now

Job Details

Full-time
$75,068 - $139,091 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)
Life insurance

Qualifications

Desktop computer repair
Endpoint Security
Mobile device support
Data replication
IT user and group management
Laptop (troubleshooting support)
Server backup and recovery
Hyper-V
High school diploma or GED
Internal employee customer service
Cloud service support
Desktop (troubleshooting support)
Data Security (Data management)
Networking equipment (troubleshooting support)
Data backup
UEM
SAN
Desktop administration
Network Attached Storage (NAS)

Full Job Description

Job Details for Computer Systems Administrator

Court Name/Organization

Washington Eastern Federal Defenders

Overview of the Position

The Computer Systems Administrator (CSA) has first-line responsibility for providing technical and end-user support for all IT-based systems, and for performing or coordinating all automation support services necessary for the successful operation of IT-based systems. Primary responsibilities include Local Area Network (LAN) and IT management support, administrative support, and litigation support for the two offices in the district.

Location

Spokane, WA

Opening and Closing Dates

04/24/2026 - Open Until Filled

Appointment Type

Permanent

Salary

Not specified

Position Description

Local Area Network (LAN) and IT Management Support:

Performs hardware maintenance (i.e. deploying and deconstructing PCs and servers), installs and configures networks and drivers, completes software and firmware updates, and troubleshoots IT concerns
Restores and reconstructs damaged databases
Maintains data backup infrastructure and disaster recovery solutions to include environmental monitoring, including using enterprise tools to manage, monitor, and secure local server environments
Performs desktop hardware installation and support
Assists in procurement of office automation equipment and conducts site surveys to prepare for installation of computer equipment, computer networks, and associated data communications facilities
Manages and maintains third-party applications in conjunction with vendor support
Acts as point of contact for technical issues and serves as an escalation point for problems requiring national IT support
Respond promptly and professionally to user support needs, inquiries, and requests, including:
- tracking incidents of service desk tickets
- organizing/leading office projects that require IT assistance
- assisting with meetings, training sessions, and audio-visual setups; and providing IT orientation to new employees and provisioning equipment for onsite or remote workers

Administrative Support:

Develops and maintains project documentation, such as infrastructure diagrams, installation documentation, upgrade assessments, and knowledge base articles
Assists in the development and execution of IT-based system implementation plans (software analysis, design, development, system implementation, and documentation, prototype testing; training of staff, development and implementation of equipment and database security and operating procedures) in support of automation operations
Installs, configures, and administers unified endpoint security and asset management software
Implements new technologies and work to improve existing technology operations
Trains and communicates technical guidance and issues, to both a nontechnical and technical audience
Develops procedures for equipment inventory, disposal, and support renewals, in compliance with Judiciary standards and policies

Litigation Support:

Oversees and provides technological litigation support tools for the collection, review, analysis, production, and presentation of case materials

Qualifications

To qualify for the CSA position, a person must be a high school graduate or the equivalent and have at least three years of general experience, which provides a working knowledge of automated systems; and three or more years of specialized experience and comprehensive knowledge of computer systems administration principles, practices, methods, and techniques. Candidates must be highly motivated, be detail-oriented, possess strong organizational skills and maintain and protect confidential information. Candidates must also have demonstrated proficiency in mastering and applying new technical skills and concepts, the ability to quickly diagnose and respond to system difficulties, strong client-service orientation, and excellent communication skills.

The ability to lift 50 pounds and occasional travel, including overnight travel, is required. Occasional after-hour support in response to user support, outages, or local building maintenance is required .

General Experience

Notwithstanding any educational substitution, candidates must have experience with the following: Microsoft Windows Servers (2016, 2019, 2022, Hyper-V), including traditional machines, virtual machines, and physical server-class hardware:

Microsoft Windows 10/11 desktop, laptop, and tablet administration, including remote and in-person support
SAN/NAS storage and backup appliances
Mobile device management and support
Active Directory user, computer, and group management
LAN switch and firewall configuration and administration

Specialized Experience

Specialized knowledge, skill, and experience in the following areas are preferred:

Microsoft 365 products, such as Office Apps and Services, OneDrive, and Microsoft Teams
Microsoft Tenant and Dynamics 365 Cloud
Hyper-V virtualization administration, including installation, configuration, replication, and troubleshooting
Coordinating with users, at all technical levels, to manage workflow and to be sure that information captured using certain technologies is properly communicated to the team and effectively used

Employee Benefits

This full-time position salary commensurate with experience and qualifications:

JSP Grade 11: three years General and three years Specialized Experience ($75,068 - $97,593)
JSP Grade 12: three years General and four years Specialized Experience ($89,974 - $116,969)
JSP Grade 13: three years General and five years Specialized Experience ($106,991 - $139,091)

You will be eligible for benefits, including the following:

Health

Vision

Dental

Life insurance/AD&D & long-term disability

Flexible savings account

403(b) Retirement Plan

11 paid federal holidays

13 days of paid annual sick leave

13 days of paid annual vacation (the rate of paid vacation leave increases based on years of service)

Salary is paid semi-monthly (mid-month and end-of-month) via direct deposit

Miscellaneous

Local Area Network (LAN) and IT Management Support:

Performs hardware maintenance (i.e. deploying and deconstructing PCs and servers), installs and configures networks and drivers, completes software and firmware updates, and troubleshoots IT concerns
Restores and reconstructs damaged databases
Maintains data backup infrastructure and disaster recovery solutions to include environmental monitoring, including using enterprise tools to manage, monitor, and secure local server environments
Performs desktop hardware installation and support
Assists in procurement of office automation equipment and conducts site surveys to prepare for installation of computer equipment, computer networks, and associated data communications facilities
Manages and maintains third-party applications in conjunction with vendor support
Acts as point of contact for technical issues and serves as an escalation point for problems requiring national IT support
Respond promptly and professionally to user support needs, inquiries, and requests, including:
- tracking incidents of service desk tickets
- organizing/leading office projects that require IT assistance
- assisting with meetings, training sessions, and audio-visual setups; and providing IT orientation to new employees and provisioning equipment for onsite or remote workers

Administrative Support:

Develops and maintains project documentation, such as infrastructure diagrams, installation documentation, upgrade assessments, and knowledge base articles
Assists in the development and execution of IT-based system implementation plans (software analysis, design, development, system implementation, and documentation, prototype testing; training of staff, development and implementation of equipment and database security and operating procedures) in support of automation operations
Installs, configures, and administers unified endpoint security and asset management software
Implements new technologies and work to improve existing technology operations
Trains and communicates technical guidance and issues, to both a nontechnical and technical audience
Develops procedures for equipment inventory, disposal, and support renewals, in compliance with Judiciary standards and policies

Litigation Support:

Oversees and provides technological litigation support tools for the collection, review, analysis, production, and presentation of case materials

Application Info

If you’re interested in applying to join our team, please send a cover letter, resume, a list of three professional references, to the following e‑mail: [email protected] (subject line: CSA Position)

No telephone calls. Only applicants selected for an interview will be contacted. The interview process will be discussed with selected applicants. In-Person Interviews preferred.

This position is subject to the availability of federal funding.

We encourage people from diverse backgrounds to apply.

The federal Judiciary is an Equal Employment Opportunity employer.

Apply Now

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