Top 209 call center representative Jobs in potomac md

Client Services Specialist
Fairfax Cryobank —Fairfax, VA
- From $20 an hour
- Email
- Background check
- Microsoft Outlook
- Customer service
- Free parking
- Paid parental leave
Quick Apply
Contact Center Agent - Appointment Setting
Long Home Products —Savage, MD
- $18 an hour
- Construction
- Communication skills
- Entry level
- Paid training
Quick Apply
2d
Customer Service Representative (Bilingual required)
The Midtown Group —Fairfax, VA
- $22 - $23 an hour
- Multiple hires
- Customer service
- High school diploma or GED
- Analysis skills
- Paid training
- Health insurance
Quick Apply
6d
Customer Sales Representative
TWO MEN AND A TRUCK® —Columbia, MD
- $17 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Call Center Representative/Dispatcher
Montgomery Irrigation —Mount Airy, MD
- $19 - $25 an hour
- 8 hour shift
- Spanish
- Customer service
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Home Genius Exteriors —Rockville, MD
- $17.50 an hour
- Weekends as needed
- Entry level
- Paid training
- Health insurance
Quick Apply
Medical Call Center Representative
MedVanta Interco, LLC. —Bethesda, MD
- $18 - $20 an hour
- Part-time
- Hybrid work
- Computer literacy
- Writing skills
- Urgent Care
Quick Apply
Call Center Representative
Ortho Bethesda —Bethesda, MD
- $19.84 - $21.52 an hour
- Clinic experience
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Associates
Jake’s Moving and Storage —Potomac, MD
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
Call Center Hybrid Position - Digital Member Support Rep
Signal Financial Federal Credit Union —Kensington, MD
- $23 - $28 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- High school diploma or GED
- Organizational skills
Quick Apply
Customer Experience Associate
Mayorga Coffee —Rockville, MD
- $25 - $28 an hour
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- Writing skills
Quick Apply
Call Center Agent
Zimmerman Associates, Inc. —Bethesda, MD
- $21.50 an hour
- Microsoft Outlook
- Computer literacy
- Primary Care
Technical Support Representative Level I
Datawatch Systems, Inc —Bethesda, MD
- $20 - $22 an hour
- Full-time
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Free parking
- Commuter assistance
Patient Recruitment – Administrative Support
CBH Health LLC —Gaithersburg, MD
- $21 - $24 an hour
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Call Center Customer Service Representative
Thompson Creek Window Company —Lanham, MD
- $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
Patient Scheduling Call Center Agent FT and PT
Reston Hospital Center —Reston, VA
- Part-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
3h
Spanish Bilingual Limited Service Customer Service Representative
Maximus —Tysons, VA
- $18.46 an hour
- Full-time
- Remote
- High school diploma or GED
- Travel
- 1 year
- Paid holidays
- Disability insurance
Customer Service Rep II (Remote and Temporary)
Maximus —Tysons, VA
- $17.75 - $24.16 an hour
- Temporary
- Remote
- Microsoft Word
- Microsoft Outlook
- English
5d
Customer Relationship Specialist
Housing Opportunity Com —Gaithersburg, MD
- $52,849 - $84,885 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Quick Apply
6d
PFS Customer Service Representative (Hybrid), Day Shift, Patient Financial Services
Adventist HealthCare —Gaithersburg, MD
- $19.64 - $25.65 an hour
- Full-time
- Pass drug screening
- HIPAA
- Mid-level
- Free parking
- AD&D insurance

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Client Services Specialist

Fairfax Cryobank
Fairfax, VA

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Free parking
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Sales support
Microsoft Outlook
Phone communication
Customer service
Call center experience
Upselling
Cross-selling
Microsoft Teams
Customer support
CRM system proficiency
Phone etiquette
Microsoft 365 proficiency

Full Job Description

For 40 years, Fairfax Cryobank, a division of the Genetics & IVF Institute (GIVF), has provided the highest quality donor sperm that has led to the creation of many happy healthy families. Fairfax Cryobank serves clients nationwide and around the globe.

We are seeking energetic and compassionate full-time Client Services Specialists to join our fantastic Customer Service team, which is located at our headquarters in Fairfax, VA.

Responsibilities:

Assisting the sales team with day-to-day operations and administrative tasks.
Must be able to handle many inbound and outbound calls to and from clients, listen to our clients’ needs and provide helpful solutions to their concerns.
Build sustainable relationships and trust with client accounts through open and interactive communication.
Must be able to de-escalate situations involving dissatisfied clients, offering patient assistance and support.
Meet personal/customer service team sales targets and call handling quotas.
Process semen, products, and internet orders
Liaison between patients and physician clients
Schedule client depositor and designated donor appointments
Triage calls to management and accounts receivable
Able to handle multiple office responsibilities simultaneously.
Responding to customer inquiries and providing accurate information about our products and services.
Identifying opportunities for upselling and cross-selling to existing customers.
Collaborating with the sales team to develop and implement upselling strategies.
Maintaining accurate records of customer interactions and sales activities.

Requirements:

Proven experience in a sales support or customer service role.
Strong understanding of upsell techniques and strategies.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in using CRM software and other sales tools.
Proven experience working in a call center or customer-support role is a huge plus!
Attendance and punctuality are extremely important for this job position.
Candidates must maintain regular, consistent, and punctual attendance in accordance with their assigned work schedule.
Demonstrate strong phone and verbal communication skills along with active listening.
Must be able to multi-task, prioritize, and be detail oriented.
Must possess a high level of independent judgment and accuracy.
Fluency in other foreign languages is a plus!
Must have working knowledge of Microsoft 365, Microsoft Outlook, and Teams
Must have patience and compassion for clients trying to conceive.
Candidates must have a dedicated quiet work space free of distractions
Must reside within a reasonable commuting distance of our Fairfax office for the on-site position.
For remote position, candidate must live in one of the approved states: VA, MD, DC, PA, MN, CA, FL, TX, NC, SC and TN.

Additional information:

$20.00 per hour

Work Schedule Options:

In-person: Monday- Friday 8:30 am–5:00 pm EST
Remote: Tuesday-Friday 10:30am-8pm, Saturday 11:30am-3:30pm EST

Fairfax Cryobank is accessible via the Dunn-Loring metro, offers free parking, and offers an amazing retention program, including free staff lunches, gift cards for special occasions, excellent compensation, a bonus program, benefits and a positive work environment. For more information about Fairfax Cryobank, please visit us at www.fairfaxcryobank.com.

GIVF provides competitive compensation and generous benefits to our employees, including:

Health, Dental and Vision insurance
Flex Spending Account (FSA) and Health Savings Account (HSA) options
Group term life insurance
Short-term and long-term disability options
401K plan with employer match
Paid parental leave
Tuition reimbursement program
Paid vacation and sick time
Paid company holidays
Job training and development opportunities

To apply, kindly email your cover letter, work schedule preference and resume to [email protected] and note CSR in the subject line.

EOE/M/F/D/V

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Application Question(s):

Do you currently require, or will you at some point require, employer sponsorship for your visa?

When does the authorization expire?

Experience:

Customer service: 1 year (Preferred)
Call center: 1 year (Preferred)

Language:

Spanish (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in potomac md

Client Services Specialist

Contact Center Agent - Appointment Setting

Customer Service Representative (Bilingual required)

Customer Sales Representative

Call Center Representative/Dispatcher

Call Center Representative

Medical Call Center Representative

Call Center Representative

Customer Service Associates

Call Center Hybrid Position - Digital Member Support Rep

Customer Experience Associate

Call Center Agent

Technical Support Representative Level I

Patient Recruitment – Administrative Support

Call Center Customer Service Representative

Patient Scheduling Call Center Agent FT and PT

Spanish Bilingual Limited Service Customer Service Representative

Customer Service Rep II (Remote and Temporary)

Customer Relationship Specialist

PFS Customer Service Representative (Hybrid), Day Shift, Patient Financial Services

I want to receive the latest job alert for call center representative in potomac md

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