Top 81 Resident director Jobs in Potomac Md

Resident Services Director
The Pinnacle North Bethesda —North Bethesda, MD
- 3 years
- Supervising experience
- Recruiting
- Paid time off
- Opportunities for advancement
Quick Apply
4d
Harry Potter and the Cursed Child North American Touring Company Resident Director
Networks Presentations —Columbia, MD
- $1,200 a week
- Weekends as needed
- Senior level
- Leadership
- Commercial
3d
Resident Lifestyle Assistant
Cogir of Potomac —Potomac, MD
- Part-time
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Care Services Director
Kisco Senior Living —Washington, DC
- $110,000 - $140,000 a year
- Full-time
- Background check
- CPR Certification
- Nursing
- Health insurance
- Dental insurance
Resident Services Coordinator (Director of Nursing) - Arden Courts Fair Oaks
Arden Courts —Fairfax, VA
- $100,000 - $120,000 a year
- Full-time
- Nursing
- RN License
- Ability to walk for extended periods
- Health insurance
- Dental insurance
2d
Director of Nursing
Brightview Senior Living, LLC —Rockville, MD
- $135,000 - $145,000 a year
- Full-time
- Nursing
- Microsoft Excel
- RN License
- Health insurance
- Dental insurance
Assistant Resident Care Director
HallKeen Assisted Living Communities —Washington, DC
- Full-time
- RN License
- Mid-level
- LPN
- Paid holidays
- Disability insurance
Quick Apply
Resident Care Director
HallKeen Assisted Living Communities —Washington, DC
- Full-time
- Nursing
- RN License
- Customer service
Quick Apply
Resident Care Director-RN
Sunrise Senior Living —Bethesda, MD
- $80,184 - $110,656 a year
- Full-time
- Nursing
- Recruiting
- Senior level
- Paid holidays
- Health insurance
10d
Director of Resident Services
Westminster at Lake Ridge —Lake Ridge, VA
- From $84,000 a year
- Full-time
- Writing skills
- Public speaking
- 8 years
- Paid holidays
- Disability insurance
Quick Apply
Resident Monitor Part-Time - 8am - 4pm ( Saturday and Sunday)
Community of Hope —Washington, DC
- $19 an hour
- 8 hour shift
- Windows
- Residential
- High school diploma or GED
- Continuing education credits
- Paid holidays
13d
Director, Nursing Operations
Inova Health System —Alexandria, VA
- Full-time
- Nursing
- RN License
- Hospital
6d
MC Resident Care Nurse Director
The Landing Alexandria —Alexandria, VA
- Nursing
- RN License
- Mid-level
Quick Apply
6d
Resident Care Coordinator
Brookdale Senior Living Inc. —Potomac, MD
- $22.61 - $33.90 an hour
- Full-time
- Vital signs
- Mid-level
- Case management
- Health savings account
- Paid holidays
Quick Apply
6d
Regional Director of Wellness
Paychex —Reston, VA
- $120,000 - $130,000 a year
- Nursing
- RN License
- 5 years
Quick Apply
6d
Interim Director of Nursing
Signet Health Corporation —Alexandria, VA
- Contract
- Nursing
- Psychiatry
- RN License
Clinical Operations Director RN, Hospice
AccentCare, Inc. —Washington, DC
- $130,000 - $150,000 a year
- Monday to Friday
- Nursing
- Management
- RN License
- Mileage reimbursement
- Health savings account
Quick Apply
Director of Nursing, Behavioral Health
Signet Health Corporation —Prince George's County, MD
- $140,000 - $150,000 a year
- Full-time
- Nursing
- RN License
- 5 years
- Relocation assistance
- Paid time off
Director of Nursing
Confidential —Prince George's County, MD
- $110,000 - $130,000 a year
- Overnight shift
- Nursing
- Surgery
- RN License
- Health insurance
- Dental insurance
Quick Apply
14d
Director of Nursing
Confidential Posting —Wheaton, MD
- $102,261.35 - $123,153.45 a year
- Full-time
- Background check
- Nursing
- Skilled nursing facility
- Health insurance
- Dental insurance
Quick Apply

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Resident Services Director

The Pinnacle North Bethesda
North Bethesda, MD

Quick Apply

Job Details

4 days ago

Benefits

Paid time off
Opportunities for advancement

Qualifications

Customer communication
Communication platforms
Productivity software

Full Job Description

Exceptional Service. Meaningful Connections. Elevated Living.

At The Pinnacle North Bethesda, we believe exceptional senior living begins with exceptional service. We are seeking a hospitality-minded Resident Services Director to lead the daily experience of our residents through personalized service, meaningful engagement, and outstanding front-of-house operations.

This highly visible leadership role oversees Concierge, Transportation, and Valet Services, ensuring residents, families, guests, and prospective residents experience warm, attentive, and professional service at every touchpoint. The Resident Services Director serves as a champion of hospitality, creating a welcoming environment while coordinating resident services, communications, and lifestyle experiences.

What You'll Do

Lead the Resident Experience

Foster a culture of hospitality and personalized service throughout the community.

Build meaningful relationships with residents and families.

Ensure residents feel welcomed, supported, and connected.

Identify opportunities to enhance the overall resident experience and satisfaction.

Oversee Concierge, Transportation Valet Services

Direct and support the Concierge and Reception team.

Manage transportation scheduling, resident outings, and driver coordination.

Oversee valet operations and ensure a seamless arrival and departure experience for residents and guests.

Establish service standards and ensure consistent execution across all resident-facing services.

Create Vibrant Community Experiences

Serve as the primary resource for residents seeking personalized services, recommendations, reservations, and assistance.

Coordinate special requests, private events, dining reservations, cultural outings, transportation arrangements, and lifestyle services.

Partner with our Corporate Director of Partnership and Resident Experience to develop and maintain relationships with local restaurants, theaters, museums, hotels, wellness providers, and community partners to provide exclusive resident opportunities.

Anticipate resident needs and proactively identify ways to enhance convenience, comfort, and enjoyment.

Partner with Director of Community Life to create signature experiences that enrich daily life and reflect the luxury standards of The Pinnacle North Bethesda.

Assist residents in navigating community services and amenities while ensuring a seamless, hospitality-driven experience.

Promote resident engagement through personalized invitations, concierge recommendations, and tailored experiences based on individual interests.

Ensure every interaction reflects a culture of service excellence, professionalism, and attention to detail.

Manage Resident Communications

Ensure residents and families remain informed about services, events, and community updates.

Promote programs and opportunities that encourage participation and engagement.

Inspire and Develop Team Members

Recruit, coach, and develop Concierge, Transportation, and Valet team members.

Promote a service-first culture focused on responsiveness, professionalism, and accountability.

Collaborate with community leadership to continuously elevate the resident experience.

What We're Looking For

The Ideal Candidate Is:
Passionate about hospitality and customer service.

A natural relationship builder who enjoys connecting with people.

Polished, professional, and highly organized.

Energized by creating memorable experiences.

Comfortable leading teams and managing multiple priorities.

Committed to delivering service excellence every day.

Qualifications

Three to five years of leadership experience in hospitality, concierge services, resident services, guest services, luxury senior living, hotels, resorts, country clubs, or a related field.

Previous experience supervising customer-facing teams.

Excellent communication, organizational, and interpersonal skills.

Proficiency with Microsoft Office and resident communication platforms.

Why The Pinnacle North Bethesda?

At The Pinnacle, you'll help shape a luxury living experience where hospitality, service, and meaningful relationships define everyday life.

We Offer

Competitive compensation

Comprehensive benefits package

Paid time off

Career growth opportunities

Supportive leadership team

An opportunity to make a lasting impact on residents' lives

Join Us

If you're a hospitality-focused professional who thrives on creating exceptional experiences and leading service-driven teams, we'd love to meet you.

Apply today and help make The Pinnacle North Bethesda the premier destination for exceptional senior living.

Quick Apply

Refine Your Search

resident director jobs in potomac md

Resident Services Director

Harry Potter and the Cursed Child North American Touring Company Resident Director

Resident Lifestyle Assistant

Care Services Director

Resident Services Coordinator (Director of Nursing) - Arden Courts Fair Oaks

Director of Nursing

Assistant Resident Care Director

Resident Care Director

Resident Care Director-RN

Director of Resident Services

Resident Monitor Part-Time - 8am - 4pm ( Saturday and Sunday)

Director, Nursing Operations

MC Resident Care Nurse Director

Resident Care Coordinator

Regional Director of Wellness

Interim Director of Nursing

Clinical Operations Director RN, Hospice

Director of Nursing, Behavioral Health

Director of Nursing

Director of Nursing

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