Top 2061 Client services manager Jobs in Pottstown Pa

Client Support Manager
Onbe —Conshohocken, PA
- $79,200 - $89,250 a year
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
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Voucher Programs Manager
Reading Housing Authority —Reading, PA
- $60,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
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1d
Client Success Manager
Metergy Solutions —King of Prussia, PA
- Hybrid work
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
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14d
Case Manager (Pottstown) - 09:00am-5:00pm
Opportunity House —Pottstown, PA
- $45,000 - $55,000 a year
- 8 hour shift
- 18 years or older
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
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6d
D&A Office Manager
Creative Health Services, Inc —Pottstown, PA
- Full-time
- Background check
- Psychiatry
- Mid-level
- Health insurance
- Dental insurance
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Senior Associate, Employer Services Account Manager
Vestwell —King of Prussia, PA
- $70,000 - $80,000 a year
- Hybrid work
- Mid-level
- Organizational skills
- Experience equivalent to degree accepted
- Health insurance
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Senior Manager, Client Service
Alera Group —Berwyn, PA
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- Marketing
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
6d
Manager
Horizon House Inc —Royersford, PA
- Full-time
- Clean driving record
- Adults
- Mid-level
- Commuter assistance
- Paid holidays
Aging Care Manager III (Adult Protective Services - Berks Area Agency on Aging)
Berks County PA —Mohnton, PA
- $33.25 an hour
- Full-time
- Writing skills
- Office
- Bachelor's degree
5d
Talent Management Program Manager
AXA —Exton, PA
- $116,600 - $175,000 a year
- Office
- Continuous improvement
- Senior level
- Retirement plan
Client Service Manager, Government - Coatesville, PA
GetWellNetwork, Inc. —Coatesville, PA
- $65,000 - $75,000 a year
- Weekends as needed
- Background check
- Military
- Mid-level
- Health insurance
- Cell phone reimbursement
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13d
Client Service Manager
Wealth Management Opportunties —Paoli, PA
- $55,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Paid time off
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6d
Firm Administrator / Operations Manager
Build My Great Team —Paoli, PA
- $80,000 - $100,000 a year
- Full-time
- 5 years
- Administrative experience
- Bachelor's degree
- Paid holidays
- Health insurance
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Project Manager, Central Laboratory Services
Frontage Laboratories —Exton, PA
- Full-time
- Microsoft Excel
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
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5d
Commercial Lines Client Manager
Highstreet Insurance Services —Hatfield, PA
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
CENTER MANAGER
European Wax Center —Pottstown, PA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Bachelor's degree
Quick Apply
2d
Director of Environmental Services
Crothall Healthcare —Pottstown, PA
- $110,000 - $120,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
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Service Manager/Route Supervisor
American Food & Vending —Phoenixville, PA
- $65,000 - $75,000 a year
- Full-time
- Background check
- Merchandising
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Team Lead, Employer Services
Vestwell —King of Prussia, PA
- $65,000 - $75,000 a year
- Hybrid work
- Office
- Mentoring
- Senior level
- Health insurance
Quick Apply
10d
QA Manager
Frontage Laboratories —Exton, PA
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Quick Apply

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Client Support Manager

Onbe -
Conshohocken, PA

Quick Apply

Job Details

$79,200 - $89,250 a year

Benefits

Health insurance
Unlimited paid time off
Dental insurance
Parental leave
Vision insurance
401(k) matching

Qualifications

Stakeholder relationship building

Full Job Description

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!

Summary: The Client Support Manager (CSM) is responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients. To be successful, the CSM will gain an intimate understanding of their clients' programs, competitive landscape, and business goals. The CSM will have a positive relationship with client contacts and decision-makers. The CSM must balance being an advocate for the client and Onbe. A successful CSM understands Onbe's strategic direction and effectively identifies new opportunities within existing clients, and knows when and how to collaborate with Sales.

This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role.

Responsibilities:

Serves as subject matter expert on the account to defend revenue and support the growth of the existing account
Review key reports and metrics related to the program, analyze the data, and discern any issues or opportunities.
Participates in the annual client budgeting exercise and reviews numbers monthly for variances to actual analysis.
Conducts effective routine conversations and presentations for clients.
Engage in the Implementation process as needed– attend kick off builds, create the Journey Map, stay abreast of the project health, and attend the go-live call.
Responsible for ensuring first-order health for new clients and/or programs.
Works closely with the Client Success Specialist and Client Service to ensure that tasks that are done to support the client's health are done timely and accurately (i.e., order processing, payments, service inquiries, etc.).
Knows when to properly escalate existing client issues to ensure accurate resolution and cross-functional prioritization.
Responsible for healthy CSAT and NPS scores (measured annually) – and creating an account plan based on the CSAT results.
Attend internal and external client meetings.
Assist Sales with the Account Plan and Situational Analysis (annual exercise).
Assist the Director of Client Success in mentoring and coaching Client Success Specialists on strengths you'll need to grow in your own career.
Works on internal development projects as assigned and proactively created from their own identified business needs.

Qualifications:

Bachelor's degree preferred
Minimum of 3+ years of industry experience OR experience in building & managing client relationships preferred.
Excellent communication and relationship-building skills.

The base salary range for this position is between $79,200.00 to $89,250 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits includes medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.

At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.

We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we're constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.

Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence

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Refine Your Search

client services manager jobs in pottstown pa

Client Support Manager

Voucher Programs Manager

Client Success Manager

Case Manager (Pottstown) - 09:00am-5:00pm

D&A Office Manager

Senior Associate, Employer Services Account Manager

Senior Manager, Client Service

Manager

Aging Care Manager III (Adult Protective Services - Berks Area Agency on Aging)

Talent Management Program Manager

Client Service Manager, Government - Coatesville, PA

Client Service Manager

Firm Administrator / Operations Manager

Project Manager, Central Laboratory Services

Commercial Lines Client Manager

CENTER MANAGER

Director of Environmental Services

Service Manager/Route Supervisor

Team Lead, Employer Services

QA Manager

I want to receive the latest job alert for client services manager in pottstown pa

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