Top 3 Hilton Jobs in Poughkeepsie Ny

Front Desk Agent (Part-Time)
Hampton Inn by Hilton —New Paltz, NY
- From $16 an hour
- 8 hour shift
- Sales
- Basic math
- Hotel
- Paid time off
- Employee discount
Quick Apply
15h
Hotel Houseperson - Part Time
Hampton Inn Fishkill —Fishkill, NY
- $16.50 - $17.00 an hour
- Part-time
- Hotel
- Entry level
- Health insurance
- 401(k)
Quick Apply
Hotel Housekeepers
Hampton Inn Fishkill —Fishkill, NY
- $16.50 - $17.00 an hour
- Weekends as needed
- Health insurance
- 401(k)
Quick Apply

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Hotel Houseperson - Part Time
Hampton Inn Fishkill —Fishkill, NY
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Front Desk Agent (Part-Time)

Hampton Inn by Hilton -
New Paltz, NY

Quick Apply

Job Details

Part-time | Full-time
From $16 an hour
15 hours ago

Benefits

Paid time off
Employee discount

Qualifications

Sales
Basic math
High school diploma or GED
Attention to detail
Patience
Stocking
Hotel experience

Full Job Description

We are currently looking from some who is flexible to work all shifts. 24-32 hours a week. 8-hour shifts (7am-3pm, 10am-6pm, 3pm-11pm, 11pm-7am) Weekend/Holiday availability mandatory.

Job Summary:
Overall purpose of the job: Hotel Front Desk is the first point of contact with guests and handles all informational aspects of the guest experience.
Hotel Front Desk Agent responsibilities include welcoming guests, managing reservations and providing information about rooms, rates and amenities.
Ultimately, you will help create a pleasant and memorable experience for our guests.

MAIN DUTIES AND RESPONSIBILITIES

Perform all check-in and check-out functions
Manage online and phone reservations, answer phone the by third ring
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival
Assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping team to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Up-sell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Maintain cleanliness of lobby and lobby restrooms throughout shift
Restocking of merchandise for sale
Other duties as assigned.

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Innovative -- prefers working in unconventional ways or on tasks that require creativity
High stress tolerance -- thrives in a high-pressure environment
Hearing and visual ability to observe and detect signs of emergency situations

QUALIFICATIONS:

Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high-pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that will include evenings and overnight, weekends and holidays 5 days week
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment.
Ability to push/pull and lifting items up 30- 40 pounds

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

Employee discount
Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

Work Location: In person

Quick Apply

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hilton jobs in poughkeepsie ny

Front Desk Agent (Part-Time)

Hotel Houseperson - Part Time

Hotel Housekeepers

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