ABOUT US:
Riverview Landscapes is growing rapidly through experienced crews, strong leadership, and strategic partnerships. We are one of the premier landscape and snow management providers in the Northeast.
We provide long-term opportunities for skilled professionals and business owners who want to be part of a company focused on reliable service, operational excellence, and commercial landscape management. If you’re ready to build a future with a company that delivers results across 5,000+ properties, we want to hear from you.
We hire experienced professionals for roles in landscape maintenance, enhancements, snow operations, and field leadership and we are looking for an Operations Manager to join our team.
PAY RANGE:
$70,000 - 80,000 annually
SHIFT:
This is Monday through Friday, weekends as needed for business needs, notably during snow season if necessary.
ROLE SUMMARY:
The Operations Manager has a vast knowledge of landscape maintenance and enhancement estimating. This role requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with internal teams and external clients.
JOB RESPONSIBILITIES:
- Oversee the branch operations to provide the highest quality of service to our customers while achieving gross profit and customer retention targets.
- Provide daily work schedules to field staff and provide instruction to ensure Crew Leaders and crew are prepared to complete the jobs efficiently and safely.
- Visit job sites on a regular basis to ensure all work is completed in adherence to safety policies, operational standards, and contract specifications while ensuring complete customer satisfaction. Conduct consistent safety training and perform safety inspections on job sites.
- Utilize Riverview computer systems (primarily Aspire) to manage crew scheduling, purchasing, and crew time reporting to ensure quality, efficiency, and profitability targets per job.
- Daily review of crew's time entries, have weekly payroll completed by Monday morning for Branch Manager to give final approval.
- Supervise employees, keep attendance records, enforce proper uniform and safety equipment use, and approve timecards through Aspire.
- Train, coach, mentor, and develop staff to reach potential and established goals for the individual and division. Identify and develop Crew Leaders.
- Maintain sufficient staff to meet upcoming schedules. Forecast staff, equipment and material needs to complete future jobs.
- Order materials, equipment and supplies as needed within purchasing limits. All overhead purchases to be approved by Branch Manager.
- Continually assess operational procedures and make recommendations to enhance value, improve efficiency and sharing those insights to further the goals of the company.
- Inspect vehicles and equipment on a regular basis to ensure legal compliance, maintenance needs, and safety issues. Maintain maintenance records for vehicles and equipment.
- Investigate any accident or safety violation, prepare appropriate reports, and act to correct and prevent future occurrences. Define and implement solutions to reoccurring accidents or most common hazards.
- Monitor costs weekly and immediately report any jobs deviating from budgets of time, schedule, cost or any other factor so appropriate adjustments can be made to maximize end result.
JOB QUALIFICATIONS:
- High School degree or higher education
- 3-5 years of landscape maintenance related work
- 2+ years of commercial snow removal experience
- 3+ years of landscaping management experience (preferred)
- Proficient in technology (MS Office and landscaping costing/estimating packages)
BENEFITS:
- Paid weekly
- Health benefits including Medical, Dental, Vision
- Paid holidays and vacation
- 401(k) Retirement Savings options with a competitive company matching contribution
- Referral program
- Advancement opportunities
WHY RIVERVIEW LANDSCAPES:
Our core values are what keep Riverview Landscapes as an up-and-coming industry leader in the landscaping and snow removal market. We value safety as our number one priority, as we want to keep our employees safe, both physically and digitally. Respect for each other, for our customers and for the environment is key for us to stand out. We show respect by being open and honest by providing transparency with our customers and each other. If continuous improvement is something you seek, we are constantly investing in our people with advancement and making constant improvements to be the premier provider in our field. If these values sound like minded to what you are looking for in your next opportunity, please apply.
Riverview Landscapes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business needs.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Application Question(s):
- Do you have a clean driving record? (ie: no more than 2 violations in the past 3 years)
- How many crews have you managed at one time? (Have you managed multiple schedules and crews and how long?)
- Do you have experience evaluating job performance with the employee and their work on the landscaping contract?
- What types of software or technology have you used in your other or current landscaping roles?
Experience:
- Landscape Operations Manager: 2 years (Preferred)
Work Location: In person