Top 10 Front desk associate Jobs in Prattville Al

Medical Front Desk Associate
Health Star Clinic —Prattville, AL
- Full-time
- Clinic
- Communication skills
- Entry level
Quick Apply
Front Desk Associate
Holiday Inn Airport —Montgomery, AL
- Computer literacy
- Research
- Hotel
Quick Apply
Front Desk Associate
Springhill Suites Millbrook - RAM Hotels —Millbrook, AL
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Associate
Planet Fitness —Prattville, AL
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Front Desk Associate
Pike Road Family Eyecare —Pike Road, AL
- From $12 an hour
- Email
- Bilingual
- Customer service
- Front desk
- Paid time off
- Employee discount
Quick Apply
2d
Practice Support Associate - South Central Advisor Group
Thrivent —Montgomery, AL
- Contract
- Microsoft Excel
- Research
- Administrative experience
Quick Apply

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Medical Front Desk Associate
Health Star Clinic —Prattville, AL
Manage a high volume of incoming and outgoing calls daily. Answer basic billing questions related to charges and payments. Performance-Based Bonus (Bi-Weekly):
Quick Apply
Front Desk Associate
Holiday Inn Airport —Montgomery, AL
Assist guests with arrival and departure from hotel, while providing positive guests experiences. Promptly answer the telephone using positive and clear…
Quick Apply

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Welcome Desk/Spa Desk Associate
Kinsale Golf And Fitness —Powell, OH
2 Previous front desk, receptionist, or customer service experience is a plus. 2 Answer and direct phone calls, emails, and inquiries.
$18 an hour
Quick Apply
2d
Full-Time Front Desk Associate
SpringHill Suites, Columbus OSU —Columbus, OH
Responsibilities include the checking in and checking out of hotel guests, taking reservations, cash handling, responding to guest and staff requests, answering…
$16.50 - $18.00 an hour
Quick Apply
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front desk associate jobs near prattville al

Medical Front Desk Associate

Health Star Clinic -
Prattville, AL

Quick Apply

Job Details

Full-time

Qualifications

Phone communication

Full Job Description

Medical Front Desk Receptionist (High-Performance Role – Not for Everyone)

Health Star Clinic
Prattville, AL

About Us

We are a fast-paced, high-volume Chiropractic office, family-owned for over 20 years. We are known throughout Montgomery and surrounding areas for exceptional customer service, strong systems, and results-driven patient care.

We are not looking for someone to “fill a seat.”
We are hiring an all-star who can perform under pressure, communicate with confidence, and execute at a high level every day.

Read This First – Who This Role Is NOT For

Do not apply if you:

Dislike being on the phone or speaking with people frequently
Struggle with multitasking or working in a fast-paced environment
Are uncomfortable discussing money or collecting payments
Need constant direction instead of following established systems
Lack energy, urgency, or professionalism in your communication
Are unwilling to memorize phone scripts and use them consistently
Are unwilling to proactively call patients who have missed appointments or are not following through with their care plans
Bring negativity, distractions, or cannot commit to showing up for a reliable consistent work schedule.

This is a high-responsibility, high-expectation role. The front desk drives the success of the entire office.

Position Overview

Your primary responsibility is to drive patient compliance and schedule adherence.

You must be able to:

Confidently communicate the importance of following the doctor’s treatment plan
Ensure patients are properly scheduled for all necessary visits
Maintain control of the schedule while delivering an exceptional patient experience

You will be on the phone a significant portion of the day. This requires strong phone presence, excellent tone, and consistent professionalism.

Core Responsibilities

Patient Communication & Influence

Communicate clearly and confidently with patients about their care plan
Guide patients toward scheduling and maintaining recommended treatment
Maintain a positive, energetic tone that is heard over the phone
Provide the highest level of customer service at all times
Use structured phone scripts and communication frameworks consistently

Front Desk Execution

Greet patients with professionalism and energy
Check patients out and schedule follow-up visits according to protocol
Handle all scheduling and rescheduling efficiently and accurately
Manage a high volume of incoming and outgoing calls daily
Proactively contact patients who have missed appointments or fallen off their care plan

Financial Responsibilities

Collect payments at time of service confidently and professionally
Answer basic billing questions related to charges and payments
Ensure financial and service entries are accurate and complete

Team Coordination

Communicate with team members regarding:
- Referrals
- Authorizations
- Patient record and statement requests

Operational Accuracy

Ensure patient charts, services, and financials are recorded correctly
Confirm appointment reminders are being sent consistently
Follow all office systems and protocols without deviation.
Performance Expectations (KPIs)
- Patient Scheduling Compliance (patients scheduled according to care plans)
- Reactivation / Reschedule Rate (missed appointments recovered)
- Call Performance (volume + quality + professionalism)
- Collections at Time of Service
- Schedule Efficiency (minimizing gaps in provider schedules)
- Patient Experience & Retention
This role is measured. Top performers consistently meet or exceed:

Non-Negotiable Requirements

Excellent communication skills (verbal and phone-based)
High energy with a positive, engaging personality
Ability to handle constant patient interaction without burnout or attitude shifts
Strong attention to detail and ability to follow structured systems
Comfortable handling money conversations and collections
Professional grammar and phone etiquette
Willingness to memorize, follow, and execute communication scripts at a high level

Preferred (But Not Required)

Experience in a medical or chiropractic office
Experience with scheduling systems or EHR software

Work Schedule

Monday – Thursday: 8:30 AM – 1:00 PM, 3:00 PM – 6:00 PM
Friday: 8:00 AM – 1:00 PM
Every other Saturday: 9:00 AM – 11:00 AM

Hiring Process (Strict)

Professional references are REQUIRED and must be submitted with your application.

Applications without references will not be considered.

Process:

Application + references reviewed

Qualified candidates selected for a phone interview

Top candidates invited for an in-person interview

Who Will Excel Here

This role is ideal for someone who:

Naturally takes control of conversations in a professional, helpful way
Thrives in a structured, high-accountability environment
Brings consistent energy, focus, and urgency every day
Takes pride in performance, not just participation
Compensation & Performance Bonus Structure
Performance-Based Bonus (Bi-Weekly):
This position includes a bi-weekly bonus tied directly to KPIs. High performers are rewarded for results.
Base Pay: Competitive hourly rate (based on experience)

Quick Apply

Refine Your Search

front desk associate jobs in prattville al

Medical Front Desk Associate

Front Desk Associate

Front Desk Associate

Front Desk Associate

Front Desk Associate

Practice Support Associate - South Central Advisor Group

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