Top 41 Retail supervisor Jobs in Prescott, Az

Customer Experience Supervisor II - Prescott Gateway Mal
JCPenney —Prescott, AZ
- $22.25 - $27.82 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
4d
Retail Store Manager
PetSmart —Prescott, AZ
- $70,000 - $121,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Store Manager - Pine Ridge Marketplace
Claire's Essentials LLC —Prescott, AZ
- $23.70 - $26.00 an hour
- Full-time
- Inventory management
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Store Manager - Spirit
Spirit Halloween —Prescott, AZ
- $20.50 - $20.75 an hour
- Seasonal
- Sales
- Merchandising
- Mid-level
- Paid sick time
Store Manager
Journeys —Prescott, AZ
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Retail Assistant Manager - Full-Time
maurices —Prescott Valley, AZ
- Full-time
- 18 years or older
- Customer service
- Computer literacy
- Health savings account
- Paid holidays
Merchandise Manager
Michaels Stores —Prescott, AZ
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Commuter assistance
Shop Manager
T5 WEST OPERATIONS LLC —Prescott Valley, AZ
- $60,000 - $70,000 a year
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Assistant Manager II
Palm Beach Tan —Prescott, AZ
- Full-time
- 18 years or older
- Inventory control
- Sales
- Health insurance
- Dental insurance
Stocking Team Supervisor
Walmart —Prescott, AZ
- $22 - $35 an hour
- Full-time
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
Retail Assistant Manager - Part-Time
maurices —Prescott Valley, AZ
- Part-time
- 18 years or older
- Computer literacy
- Mid-level
- Flexible schedule
Backroom Supervisor
TJ Maxx —Prescott Valley, AZ
- $16.35 - $16.85 an hour
- Part-time
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
Assistant Store Manager
Journeys —Prescott, AZ
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Sales Manager
Michaels Stores —Prescott, AZ
- Weekends as needed
- Mid-level
- 3 years
- Retail management
- Store discount
- Commuter assistance
Assistant Store Manager - Spirit
Spirit Halloween —Prescott, AZ
- $17.25 - $17.50 an hour
- Seasonal
- 18 years or older
- Merchandising
- Mid-level
- Paid sick time
Full Time Assistant Store Manager (Store 3081)
GameStop Inc —Prescott, AZ
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Department Supervisor
Home Depot —Prescott Valley, AZ
- Merchandising
- Mid-level
Assistant Manager (Urgently Hiring!)
Palm Beach Tan —Prescott, AZ
- Urgently hiring
- 18 years or older
- Inventory control
- Sales
- Health insurance
- Dental insurance
Assistant Manager (Urgently Hiring!)
Palm Beach Tan - Prescott —Prescott, AZ
- Urgently hiring
- 18 years or older
- Management
- Inventory control
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager II
Palm Beach Tan - Prescott —Prescott, AZ
- Full-time
- 18 years or older
- Inventory control
- Sales
- Health insurance
- Dental insurance
Quick Apply

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retail supervisor jobs near prescott, az

Customer Experience Supervisor II - Prescott Gateway Mal

JCPenney -
Prescott, AZ

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Job Details

$22.25 - $27.82 an hour
4 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Retail sales transactions
Employee onboarding
Retail customer service procedures
Retail industry sales team management experience
Team member evaluation
Customer relationship building
Managing teams in a customer support role
Sales analysis
Retail shipping operations
Staff scheduling
Performance feedback (performance evaluation method)
Metrics Reporting
Mid-level
Talent development
Sales team management
Inclusive leadership practices
Team development
Cash register operations
Sales performance monitoring (sales process improvement strategies)
Continuous improvement
Loyalty programs
Decision making
Sales coaching
Customer engagement
Mentoring
Leading team collaboration initiatives
Stocking
Management reporting
New hire orientation
Order tracking

Full Job Description

General Description:
As the Customer Experience Supervisor II - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives, delivering company checkout experience strategies and Omnichannel processes.

Primary Responsibilities:

Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs.
Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics.
Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs.
Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources.
Omnichannel - Trains, mentors and coaches all associates at jcp.com. Pickup location on processes and transaction procedures related to delivery and return of jcp.com orders. Manages all Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods. Monitors and shares Ominchannel and reporting metrics and takes action to resolve issues.

Core Competencies:
To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:

Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.

Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.

Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.

Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization

Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.

Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Pay Range

USD $22.25/Hr -USD $27.82/Hr.

Apply Now

Refine Your Search

retail supervisor jobs in prescott, az

Customer Experience Supervisor II - Prescott Gateway Mal

Retail Store Manager

Store Manager - Pine Ridge Marketplace

Store Manager - Spirit

Store Manager

Retail Assistant Manager - Full-Time

Merchandise Manager

Shop Manager

Assistant Manager II

Stocking Team Supervisor

Retail Assistant Manager - Part-Time

Backroom Supervisor

Assistant Store Manager

Sales Manager

Assistant Store Manager - Spirit

Full Time Assistant Store Manager (Store 3081)

Department Supervisor

Assistant Manager (Urgently Hiring!)

Assistant Manager (Urgently Hiring!)

Assistant Manager II

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