Top 21 Customer support representative Jobs in Prescott Az

Customer Service Representative
Pure Wafer, Inc —Prescott, AZ
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Scott Smith - State Farm Agent —Prescott, AZ
- $33,000 - $40,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Eric Strobel - State Farm Agent —Prescott Valley, AZ
- $45,000 - $55,000 a year
- Full-time
- Spanish
- Sales
- Office
- Health insurance
- Paid time off
Quick Apply
Patient Services Representative
Women's Health Arizona —Prescott, AZ
- Vital signs
- HIPAA
- Administrative experience
Quick Apply
Customer Service Representative - YTA Main
Pioneer Title Agency —Prescott, AZ
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Store Support
Home Depot —Prescott Valley, AZ
- Entry level
- Time management
Retail Display Installer – Technology
2020 Companies, Inc. —Prescott, AZ
- From $17.50 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- Mileage reimbursement
Quick Apply
8d

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Customer Service Representative

Pure Wafer, Inc -
Prescott, AZ

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Interpersonal skills
Basic math
Managing clients in a customer support role
Organizational skills
Associate's degree

Full Job Description

Thriving semiconductor electronics company is in need of a Customer Service Account Representative to support internal and external customers. The ideal candidate is positive, organized and energetic with good communication skills.

POSITION SUMMARY

The CSR will act as a liaison between Pure Wafer’s customers and all internal departments to ensure that total customer satisfaction is achieved. The CSR will also provide support to the Sales force by monitoring individual customer accounts within the assigned base and providing on-going feedback on key elements of Pure Wafer’s operations and material availability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Pure Wafer-Customer Liaison, functions as the first line of communication for all logistic issues, scheduling, arranging conference calls where customer interaction is required
Includes routine reporting, order status updates and shipment tracking based on the varying needs of Pure Wafer customers
Logistics tracking, order entry, order balances, specification reviews;
Requires an understanding of how Pure Wafer’s customer base purchases and utilizes our products and services as well as a sound understanding of Pure Wafer internal systems to be able to translate customer needs and specifications for internal use and vice versa.
Working knowledge of the Sales Forecast Report (SFR)
Routine attendance of scheduled meetings with an understanding of the most relevant details that could impact the customer
Provide needed feedback to the Sales Team and customers as required on scheduling related issues
Provide needed feedback to the Sales Team and customers as required on operations related issues
Needed for adequate customer material and service support, requiring a basic understanding of the silicon product and the related services that Pure Wafer offers
Provide needed feedback to the Sales Team and customers as required on materials/service related issues
Travel less than 10%

QUALIFICATIONS

Strong computer skills, including Microsoft Excel, Word and Outlook
Smart, organized and extremely productive self-starter
Excellent written and verbal communications skills, including the ability to effectively manage email communication, and ability to “pick up the phone” to resolve issues
Ability to juggle multiple assignments without details falling through the cracks
Strong drive for the “right” results
Demonstrated ability to thrive in a fast paced dynamic environment
Ability to work independently with assigned customer accounts.
Must be able to follow established policies and procedures and comply with regulatory requirements
Ability to recognize problems, recommend and implement solutions
Must be well organized and possess excellent organizational skills and the ability to handle multiple responsibilities concurrently
Must work well with others and be a team player
Must possess a “can-do” attitude
Have the ability and desire to be proactive not just reactive; a questioning mindset
Possess good math skills; add, subtract, multiply and divide in all unites of measure - compute rate, ratio, and percent, as well as draw and interpret bar graphs

Pure Wafer, Inc. is a growing Electronic Manufacturing Service (EMS) and leading supplier of silicon wafer reclamation services to the semiconductor industry.

Job Type: Full-time

Education:

Associate (Preferred)

Experience:

Customer Service Account Management: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in prescott az

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Patient Services Representative

Customer Service Representative - YTA Main

Store Support

Retail Display Installer – Technology

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