Top 6 Customer service representative i Jobs in Presque Isle, Me

Customer Service Representative I
Porvair Filtration Group Inc —Caribou, ME
- $50,000 - $58,240 a year
- ERP systems
- Office
- High school diploma or GED
- 401(k) matching
Quick Apply
Customer Service Associate I
Dollar Tree —Presque Isle, ME
- $15.16 - $15.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Caribou, ME
- $15.10 - $15.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service Representative I
Porvair Filtration Group Inc —Caribou, ME
Proficient in using ERP systems, Microsoft Office suite, and other relevant tools. Maintain accurate records of customer interactions and transactions in the…
$50,000 - $58,240 a year
Quick Apply
Customer Service Associate I
Dollar Tree —Presque Isle, ME
Manage sales transactions while working assigned cash register. Maintain security of cash and protect company assets.
$15.16 - $15.50 an hour

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Associate I
Cass Information Systems Inc. —Columbus, OH
Acts as a positive representative of the company, both internally and externally, making customers and their needs the primary focus of one’s actions by helping…
Client Advocate I
CVS Health —Columbus, OH
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$43,888 - $102,081 a year
6d

Show more jobs in cities nearby

I want to receive the latest job alert for customer service representative i in presque isle, me

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative i jobs near presque isle, me

Customer Service Representative jobs in Caribou, ME

Patient Access Representative jobs in San Antonio, TX

Customer Service Representative Remote jobs in Greenville, SC

Customer Service Representative jobs in Rialto, CA

Patient Access Representative jobs in Augusta, GA

Customer Service Representative jobs in Iowa

Customer Service Representative jobs in Bakersfield, CA

Customer Service Representative jobs in Biloxi, MS

Internal Revenue Service jobs in Philadelphia, PA

Customer Service Representative jobs in Fort Myers, FL

Fintech Customer Support jobs in Remote

Customer Service Representative jobs in Harrisburg, PA

Customer Service Representative jobs in Norfolk, VA

Service Advisor jobs in Knoxville, TN

Customer Service Representative jobs in Visalia, CA

Senior Customer Success Manager jobs in New York, NY

Customer Service Representative jobs in New Jersey

Customer Service Representative jobs in Dayton, OH

Service Writer jobs in Houston, TX

Customer Service Representative jobs in Oshkosh, WI

Customer Service Representative I

Porvair Filtration Group Inc -
Caribou, ME

Quick Apply

Job Details

$50,000 - $58,240 a year

Benefits

401(k) matching

Qualifications

Customer records maintenance
Record keeping
Customer relationship building
Email customer support
Sales transaction processing
Phone communication
Customer order taking
Customer satisfaction tracking
ERP systems
Post-sales issue resolution
Accurate transaction records management
High school diploma or GED
Managing clients in a customer support role
Quality assurance
Client retention
Task prioritization
Customer engagement
Sales management systems proficiency
Collaboration with manufacturing teams
Logistics order management
CRM system proficiency
Productivity software
Order issue resolution
Documentation Handling
Manufacturing company experience
Communication skills
Email support
Entry level
Cross-functional communication
Customer data entry

Full Job Description

Porvair Filtration Group is an innovative, rapidly growing, global leader in the development and supply of materials and products for applications in filtration and separation.

We are always looking to employ talented people across a diverse range of disciplines directly associated with the design and manufacture of ﬁltration and separation equipment, as well as essential professionals to support the business.

Here at Porvair you can expect a career full of challenges, responsibilities and rewards, within a company dedicated to working together to provide the best solutions for our customers. Whether you're a recent graduate or an experienced professional, we are committed to investing in you to enable you to reach your full potential.

We are currently hiring for a Customer Service Representative I at our Caribou, ME location. This position will provide frontline support to customers, addressing inquiries, and ensuring a high level of customer satisfaction. This role involves handling customer communications via phone, email, and other channels.

Duties/Responsibilities

Customer Interaction
- Respond promptly and professionally to customer inquiries through various channels, including phone, email, and meetings.
- Assist customers with product information, quotes, order status, and other relevant queries.
- Build and maintain strong relationships with clients to understand their needs and concerns.
Order Processing
- Assist customers with order placement, tracking, and updates to ensure accuracy and timely fulfillment.
Issue Resolution
- Resolve customer issues and complaints, escalating complex cases to higher-level representatives or managers, as necessary.
Product Information
- Provide detailed product information when requested to include specifications, availability, and usage guidance.
Documentation and Record Keeping
- Maintain accurate records of customer interactions and transactions in the CRM system.
Support Cross-functional Coordination
- Collaborate with other departments, such as Sales, Production, and Shipping, to resolve customer issues and fulfill requests.
Customer Feedback
- Gather and report customer feedback to help identify trends and areas for improvement.
Quality Assurance
- Comply with the requirements of the Quality Management System (QMS) to ensure service and products meet or exceed PFG standards and customer expectations.
Other related duties as assigned.

Qualifications

High school diploma or equivalent; additional education or certifications in customer service is a plus.
Proven experience in customer service roles, preferably in the manufacturing industry.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Proficient in using ERP systems, Microsoft Office suite, and other relevant tools.
Ability to multitask and prioritize in a fast-paced environment.
Knowledge of manufacturing processes and products is desirable.

Work Environment: Collaborative office; flexible

Physical Demands: Prolonged periods sitting at a desk and working at a computer. Must be able to lift up to 15 pounds at times.

We offer a comprehensive benefits package with a 401k match, as well as a safe and clean working environment. Come and join our great team!

Quick Apply

Refine Your Search

customer service representative i jobs in presque isle, me

Customer Service Representative I

Customer Service Associate I

Customer Service Associate I

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for customer service representative i in presque isle, me

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected