Top 214 Patient services manager Jobs in Prince Frederick Md

Clinical Operations Manager
Greater Baden Medical Services, Inc. —Brandywine, MD
- $80,000 - $100,000 a year
- Full-time
- RN License
- Outpatient experience
- 3 years
- Dental insurance
Quick Apply
Director/Senior Director of People & Culture
Greater Baden Medical Services, Inc. —Brandywine, MD
- $130,000 - $170,000 a year
- Full-time
- Google Workspace
- 7 years
- Microsoft Excel
Quick Apply
RN Case Manager Occupational Health
MedStar Health —Leonardtown, MD
- $74,214 - $134,596 a year
- PRN
- Nursing
- Current TB test
- RN License
CT Technologist II + $10k Sign On Bonus
MedStar Radiology Network - Washington, D.C. & Maryland —Brandywine, MD
- Full-time
- Anatomy knowledge
- Surgery
- Inventory management
- Paid holidays
- Disability insurance
Quick Apply
2d
Dental Assistant with X-Ray Certification
ProSmile —Lexington Park, MD
- $21 - $25 an hour
- Weekends as needed
- CPR Certification
- Anatomy knowledge
- Dental office
- Health savings account
- AD&D insurance
Quick Apply
Physical Therapist (PT)
Powerback Rehabilitation —Waldorf, MD
- $54 - $60 an hour
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Master's degree
- Relocation assistance
- Health insurance
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care —La Plata, MD
- $85,000 - $143,000 a year
- Full-time
- Nursing
- Heavy lifting
- RN License
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse
RCA - Recovery Centers of America Management Company —Waldorf, MD
- $40 - $47 an hour
- 12 hour shift
- Addiction Medicine
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
RN Manager Quality & Safety
MedStar Health —Clinton, MD
- $114,004 - $219,960 a year
- Full-time
- Background check
- Nursing
- Hospital
Quick Apply
10d
RN Supervisor
Hidden Waters Rehabilitation and Wellness Center —Clinton, MD
- $44 - $50 an hour
- Full-time
- RN License
- Mid-level
- Rehabilitation center
- Health insurance
- 401(k)
Quick Apply
Registered Nurse
RCA - Recovery Centers of America Management Company —Waldorf, MD
- $40 - $47 an hour
- Part-time
- Addiction Medicine
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
RN Team Lead Utilization Review
MedStar Health —Clinton, MD
- $89,065 - $162,801 a year
- Full-time
- Hybrid work
- Nursing
- RN License
- Hospital
Quick Apply
Home Health Physical Therapist (PT)
Trinity Health At Home —Clinton, MD
- $38.81 - $62.09 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Driver's License
- 403(b) matching
- Mileage reimbursement
Quick Apply
Registered Nurse
RCA - Recovery Centers of America Management Company —Waldorf, MD
- $40 - $47 an hour
- 12 hour shift
- Addiction Medicine
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
13d
RN Manager Occupational Health Clinical Operations
MedStar Health —Clinton, MD
- $102,606 - $196,996 a year
- Full-time
- Background check
- Nursing
- Current TB test
Registered Nurse (RN) - Wound Care - PRN
MedStar Health —Leonardtown, MD
- $89,065 - $162,801 a year
- PRN
- Nursing
- RN License
- BLS Certification
Physical Therapist (PT)
Powerback Rehabilitation —Waldorf, MD
- $54 - $60 an hour
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Master's degree
- Relocation assistance
- Health insurance
Behavioral Health Services Coordinator/CMA
Greater Baden Medical Services, Inc. —Brandywine, MD
- Full-time
- Microsoft Excel
- Vital signs
- Mid-level
Quick Apply
Manager Cardiopulmonary Services
University of Maryland Medical System —La Plata, MD
- $54.42 - $81.64 an hour
- Full-time
- PALS Certification
- Hospital
- 5 years
- Employee assistance program
5d
Ambulatory Patient Care Tech - Prince Georges - PRN (as needed)
Children's National Hospital —Prince George's County, MD
- $21.37 - $42.22 an hour
- PRN
- BLS Certification
- Outpatient experience
- High school diploma or GED
2d

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Clinical Operations Manager

Greater Baden Medical Services, Inc. -
Brandywine, MD

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Dental insurance

Qualifications

TJC
Standard Operating Procedures (SOPs) implementation
Process design
Outpatient experience
Outpatient facility experience
Hospital accreditation
Data management
Clinical performance metrics
Driving
Outpatient services management
Healthcare performance metrics analysis
Standard operating procedures (SOPs)
Standard operating procedures drafting

Full Job Description

Title: Clinical Operations Manager

FLSA Category: Exempt

Reports To: Director of Patient Service

Date Issued: July 2026

Greater Baden Medical Services (GBMS) is a Federally Qualified Health Center (FQHC) dedicated to providing high-quality healthcare across Southern Maryland. With 9 clinical sites located throughout Prince George's, Charles, and St. Mary's counties, we serve over 18,000 patients every year. We provide fully integrated care that includes primary care, pediatrics, women's health, Title X family planning, dental care, behavioral health, WIC, pharmacy services, and the Ryan White HIV/AIDS program. Our patient population is primarily made up of Medicaid and uninsured individuals. We are deeply proud to deliver these vital services to everyone in our community regardless of their ability to pay, making Greater Baden an incredibly rewarding place to grow your career while making a tangible, life-changing impact every day

Job Summary:

The Clinical Operations Manager is the operational and clinical leader for Greater Baden Medical Services. Responsible for overall site performance, workflow efficiency, and financial success, this role operates in close partnership with senior leadership and the Director of Patient Services.

This leader directly manages both clinical support staff, including Certified Medical Assistants, and front-office staff, Patient Service Representatives, leads staff onboarding, and drives site-level productivity and quality metrics. With an active clinical background (CMA, LPN, RN, or PA), this manager bridges clinical care with business strategy—building scalable processes, supporting critical grant programs (HRSA, Ryan White, Title X), and ensuring seamless, high-quality care across a vibrant multidisciplinary environment.

Key Responsibilities

1. Site Operations, Patient Access & Service Integration

Patient Access & Flow: Oversee day-to-day site operations, provider schedule management, template optimization, same-day appointment availability, and wait-time reduction to maximize patient access.
Front-to-Back Office Integration: Directly supervise Patient Service Representatives and Certified Medical Assistants, streamlining registration, check-in, intake, rooming, and check-out workflows.
Multidisciplinary Coordination: Coordinate with Clinical Coordinators and Practice Managers to integrate multi-specialty care services across Family Medicine, Pediatrics, Women’s Health, Dental, Behavioral Health, and Pharmacy.
System & Process Building: Design, standardize, and implement robust operational systems and standard operating procedures (SOPs) to resolve site bottlenecks.

2. Staff Leadership, Supervision & Onboarding

Direct People Management: Directly supervise, mentor, and evaluate CMAs and PSRs, promoting team cohesion, high performance, and accountability.
Staff Onboarding & Training: Play a lead supporting role in the onboarding, orientation, and training of new clinical, administrative, and operational staff at the Brandywine site.
Culture & Patient Experience: Model relational leadership to foster strong relationships with staff and patients; monitor patient experience scores and address patient feedback or grievances proactively.

3. Quality, Infection Control & Regulatory Initiatives

Infection Control & Clinical Quality: Manage site-level infection control, biological safety standards, clinical protocols, and Quality Improvement (QI) initiatives.
Regulatory Accreditation: Work with organizational leadership to ensure continuous audit-readiness for The Joint Commission standards and Patient-Centered Medical Home (PCMH)recognition.
Supporting Grant Management: Play a critical supporting role in executing grant requirements on-site—ensuring clinical workflows, data collection, and patient targets align with the Health Center Program, Ryan White HIV/AIDS Program and Title X family planning grants.

4. Financial Health, Productivity & KPI Management

Operational & Financial Success: In partnership with senior leadership, manage site operating budgets, monitor supply inventories, control costs, and drive revenue targets.
KPI Tracking & Reporting: Track, measure, and analyze site performance indicators—including provider productivity, clinical quality metrics, patient visit volume targets, and satisfaction rates.
Organizational Alignment: Work closely with the Director of Patient Services to execute organization-wide initiatives and strategic goals across the Brandywine location.

Qualifications & Requirements

Required Clinical Licensure/Credential:

Active clinical credential required: Certified Medical Assistant (CMA/RMA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or Physician Assistant (PA)

Minimum Qualifications

Bachelor’s degree in Business Administration, Health Administration or an equivalent field of study.
Three (3) years of specified work experience.

Substitutions

Any combination of education and experience. Incumbent may utilize either of the following options as a substitution to qualify:

Associate's degree in specified field of study and five (5) years of specified work experience.
High school diploma, GED, or equivalent certificate of competency and eight (8) years of work experience such as described in the essential work tasks of the job specification.

Experience:

Operations Management:3–5+ years of progressive healthcare management or clinical operations leadership experience.
Large Practice / Multi-Site System Background: Experience working within multi-site health centers, large ambulatory practice networks, or FQHCs.
Multidisciplinary Familiarity: Demonstrated experience or strong understanding of multidisciplinary clinical services (Family Medicine, Pediatrics, Women’s Health, Dental, Behavioral Health).
Regulatory & Grant Program Knowledge: Familiarity with Joint Commission, PCMH, and federally qualified grant programs (HRSA, Ryan White, Title X).

Core Competencies:

Process & Systems Builder: Ability to design, implement, and refine operational SOPs too optimize appointment access, template management, and site throughput.
Relational Leadership & Communication: Strong interpersonal and de-escalation skills with a proven track record of building trusting relationships with providers, frontline staff, and patients.
Data & KPI Management: Ability to track and drive site-level performance metrics, including patient satisfaction, provider productivity, and clinical quality goals.
Mission-Driven: Deep passion for community healthcare and a commitment to advancing accessible, high-quality care for diverse populations

Physical and Mental Demands:

Ability to manage multiple priorities and work effectively under pressure
Ability to move throughout clinical areas
Continuous use of computers and clinical equipment
Frequent communication requiring clarity and accuracy
Ability to assist patients safely during emergent outpatient situations
Ability to work with interruptions and changing clinical priorities
Cognitive ability to evaluate and apply information from multiple sources

Language Skills:

Ability to read, interpret, and communicate clinical information, policies, and instructions effectively with patients, staff, and stakeholders.

Compliance:

This position requires adherence to Greater Baden Medical Services’ Standards of Conduct, Compliance Program, and all applicable federal, state, and organizational policies. Compliance will be assessed as part of the Clinical Operations Manager’s performance evaluation.

Travel:

Must be able to drive between Greater Baden Medical Services, Inc. locations as required

Quick Apply

Refine Your Search

patient services manager jobs in prince frederick md

Clinical Operations Manager

Director/Senior Director of People & Culture

RN Case Manager Occupational Health

CT Technologist II + $10k Sign On Bonus

Dental Assistant with X-Ray Certification

Physical Therapist (PT)

Dialysis Clinical Manager Registered Nurse - RN

Registered Nurse

RN Manager Quality & Safety

RN Supervisor

Registered Nurse

RN Team Lead Utilization Review

Home Health Physical Therapist (PT)

Registered Nurse

RN Manager Occupational Health Clinical Operations

Registered Nurse (RN) - Wound Care - PRN

Physical Therapist (PT)

Behavioral Health Services Coordinator/CMA

Manager Cardiopulmonary Services

Ambulatory Patient Care Tech - Prince Georges - PRN (as needed)

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