Top 3 Systems support technician Jobs in Princeton, In

IT Support Technician
Parrish Consulting Services, Inc —Princeton, IN
- Full-time
- Mid-level
- Windows
- Trade school
- Dental insurance
- Paid time off
Quick Apply
Help Desk Technician
MAINSTREAM FIBER NETWORKS LLC —Poseyville, IN
- $18 - $20 an hour
- Overtime
- Office
- Residential
- High school diploma or GED
Quick Apply
18h

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Help Desk Technician
MAINSTREAM FIBER NETWORKS LLC —Poseyville, IN
Logs customer problems and tracks calls through resolution. Associates or Bachelors’ degree in related field, preferred.
$18 - $20 an hour
Quick Apply
18h
Desktop Support Technician - Henderson
Stock Yards Bank & Trust —Henderson, KY
Ability to communicate technical material in "user friendly" manner. Assist in hardware/software implementation/ deployment activities.
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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
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5d
VR Systems Support Specialist
Robert Half —Raymond, OH
This Long-term Contract position is ideal for someone who enjoys hands-on technical support, system validation, and maintaining dependable VR/MR lab performance…
$30 - $45 an hour
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IT Support Technician

Parrish Consulting Services, Inc -
Princeton, IN

Quick Apply

Job Details

Full-time

Benefits

Dental insurance
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Serving clients
Windows
VLAN
Network routing
Ticketing system technical support

Full Job Description

IT Support Technician

Parrish Consulting Services, Inc is seeking a driven and professional IT Support Technician to join our team. In this role, you will provide technical support across multiple client environments, ensuring timely resolution of issues while meeting service level agreements (SLAs). This position requires strong troubleshooting skills, effective communication, and the ability to manage competing priorities in a fast-paced setting.

Responsibilities

Respond to and resolve support tickets via phone, email, and remote management tools in accordance with SLAs
Troubleshoot and remediate hardware, software, and network issues across diverse client environments
Deploy, configure, and maintain endpoints, printers, and related IT equipment
Perform user onboarding/offboarding, including account provisioning, device setup, and access management
Support and maintain network infrastructure remotely, including basic configuration changes and troubleshooting (VLANs, routing, switching)
Escalate complex issues appropriately while maintaining ownership and communication with the client
Document all work performed, resolutions, and processes within the ticketing system and knowledge base
Collaborate with team members to improve processes, automation, and service delivery

Requirements

Must have a degree in an Information Technology-related discipline at an accredited technical school or college or equivalent work experience.

Strong knowledge of Windows operating systems.
Proven experience working within a ticketing system and meeting SLA-driven performance metrics
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
Excellent troubleshooting and problem-solving skills
Strong communication skills with the ability to explain technical issues to non-technical users
Ability to prioritize and manage multiple tickets across different clients simultaneously

Preferred Experience

Experience with RMM and PSA tools
Familiarity with Microsoft 365 administration and cloud environments
Experience supporting firewalls, switches, and wireless infrastructure (Fortinet, Cisco, Netgear, etc.)
Basic scripting or automation experience (PowerShell is a plus)

What We’re Looking For

A self-motivated technician who thrives in a fast-paced, service-driven environment
Strong attention to detail and commitment to documentation and process consistency
Reliable, accountable, and capable of working independently
A team-oriented mindset with a focus on delivering excellent client service

What We Offer

Competitive compensation
Health, dental, and vision insurance
401(k) retirement plan
Paid time off (vacation, PTO, and holidays)
A collaborative team environment with exposure to diverse technologies
Opportunities for advancement into specialized technical roles

Quick Apply

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systems support technician jobs in princeton, in

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