Top 2049 Service delivery manager Jobs in Princeton, Nj

Service Manager
BEUMER Group —Somerset, NJ
- $115,000 - $125,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Supervising experience
- Paid holidays
- Disability insurance
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Service Manager
Cintas —Piscataway, NJ
- $78,200 - $103,985 a year
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Profit sharing
- AD&D insurance
Medicaid Service Delivery Director
Conduent State Healthcare, LLC —Township of Hamilton, NJ
- $140,000 - $160,000 a year
- Email
- 5 years
- Office
- Bachelor's degree
- Paid training
- Paid holidays
1d
RN Community Based - FT - Day - LIFE Bordentown NJ
Capital Health —Bordentown, NJ
- $72,592 a year
- Full-time
- Nursing
- RN License
- BLS Certification
- Mileage reimbursement
- AD&D insurance
Integrations Lead
Next Level Performance —New Brunswick, NJ
- $100,000 - $140,000 a year
- Full-time
- Hybrid work
- 7 years
- Azure
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Residential Coordinator- Northern Region NJ
Everas Community Services Inc —Somerset, NJ
- From $65,000 a year
- Weekends as needed
- Background check
- Clean driving record
- 5 years
- Paid training
- Health insurance
Quick Apply
Assistant Electrical Project Manager
Gross Electric Inc. —Fairless Hills, PA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Budgeting
- In-person
- Paid holidays
- Health insurance
Quick Apply
1d
Service Manager - Heavy Equipment
Modern Group —Edison, NJ
- From $90,000 a year
- Overtime
- ASE Certification
- Clean driving record
- Mechanic experience
- Health savings account
- Health insurance
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Clinical Director - FT - Day - LIFE Bordentown NJ
Capital Health —Bordentown, NJ
- $94,140.80 - $122,990.40 a year
- Full-time
- Nursing
- RN License
- 5 years
- AD&D insurance
- Disability insurance
School Psychologist
Middlesex County STEM Charter School —Perth Amboy, NJ
- From $67,000 a year
- 8 hour shift
- Background check
- Classroom
- Current TB test
- Health insurance
- Dental insurance
5d
Clinician II - EISS (DIR-25-00036)
Catholic Charities - Diocese of Trenton —Township of Hamilton, NJ
- From $65,000 a year
- Full-time
- Master of Social Work
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Registered Nurse - Observation - Hopewell - Full-Time - DAYS
Capital Health —Pennington, NJ
- $43.90 - $59.69 an hour
- 8 hour shift
- Nursing
- Surgery
- RN License
- AD&D insurance
- Disability insurance
RN Care Manager PACE - FT - Day - LIFE Bordentown NJ
Capital Health —Bordentown, NJ
- $72,592 a year
- Full-time
- Nursing
- RN License
- Mid-level
- AD&D insurance
- Disability insurance
Registered Nurse - Labor & Delivery - Hopewell - Part-Time - DAYS
Capital Health —Pennington, NJ
- $43.90 - $59.69 an hour
- 8 hour shift
- Nursing
- Surgery
- RN License
- AD&D insurance
- Disability insurance
Warehouse Deployment Manager (POS & Payment Terminals)
Slice Merchant Services —Holmdel, NJ
- $70,000 - $80,000 a year
- 8 hour shift
- Mid-level
- 3 years
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
4d
RN Care Manager – Program Evaluation (MED-25-00002)
Catholic Charities - Diocese of Trenton —Trenton, NJ
- $80,000 a year
- Full-time
- Bilingual
- Background check
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
Interventional Nurse - Interventional Radiology - Trenton - Full-Time - DAYS
Capital Health —Trenton, NJ
- $43.90 - $59.69 an hour
- Full-time
- Nursing
- Patient monitoring
- RN License
- AD&D insurance
- Disability insurance
Interventional Nurse - Electrophysiology - Trenton - Full-Time - DAYS
Capital Health —Trenton, NJ
- $43.90 - $59.69 an hour
- Full-time
- CPR Certification
- Nursing
- Patient monitoring
- AD&D insurance
- Disability insurance
Salesforce Administrator
CGP&H, LLC —New Jersey
- $80,000 - $90,000 a year
- Full-time
- Computer Science
- Salesforce
- No experience needed
- Paid holidays
- Health insurance
Quick Apply
Registered Nurse - Medical Care - Trenton - Full-Time - DAYS
Capital Health —Trenton, NJ
- $43.90 - $59.69 an hour
- 8 hour shift
- Nursing
- Surgery
- RN License
- AD&D insurance
- Disability insurance

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service delivery manager jobs near princeton, nj

Service Manager

BEUMER Group -
Somerset, NJ

Quick Apply

Job Details

Full-time
$115,000 - $125,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) matching
Life insurance

Qualifications

Supervising experience

Full Job Description

Company Description

BEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling. We offer the right solution for nearly every logistics challenge.
As a family-owned company, BEUMER combines tradition with innovation. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!

Job Description

The Service Manager, Customer Support is responsible for managing customer support and service operations to ensure timely, high-quality service delivery and customer satisfaction. This role runs service delivery and contract performance for assigned customers and partners cross-functionally to meet service-level agreements, improve operational efficiency, and resolve customer issues. The Service Manager will report to the segment leader.

Responsibilities:

Customer Support & Service Delivery

Manage daily customer support and service operations, including case management, service requests, and escalations
Ensure adherence to SLAs, response times, and service quality standards
Act as a point of escalation for complex customer issues and service failures
Drive a customer-centric culture focused on responsiveness and resolution
Run service delivery and contract performance for assigned customers
Coordinate with KAMs, Engineering, Hotline and Field Service regularly

Operational Performance & Reporting

Track and report service KPIs such as response time, backlog, first contact resolution, MTTR, and customer satisfaction
Identify trends and root causes impacting service performance
Implement corrective actions and continuous improvement initiatives
Drive cost control and P&L of service contract performance
Contract performance, uptime and cost reporting
Owner of P&L and service contracts

Process Improvement & Standardization

Improve customer support workflows, ticketing processes, and service procedures
Support Lean, Six Sigma, or continuous improvement initiatives
Ensure documentation, knowledge bases, and SOPs are accurate and up to date

Cross-Functional Collaboration

Partner with Field Service, Spare Parts, Logistics, Engineering, and Quality teams to resolve customer issues
Support warranty claims, returns, and service-related investigations
Collaborate with Sales and Account Management to support customer relationships

Systems & Tools

Manage and optimize use of CRM, ticketing, and service management systems
Ensure data accuracy, reporting integrity, and process compliance
Support system enhancements and digital customer support initiatives

Compensation range: $115,000.00 - $125,000.00 Annually

The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.

Qualifications

Qualifications:

Education

Bachelor’s degree in Business, Operations, Engineering, or related field preferred

Experience

5–8+ years of experience in customer support or service operations
2–4+ years in a supervisory or management role
Experience in a service-driven or technical support environment, preferably in the intralogistics industry.

Skills & Competencies

Strong customer service and escalation management skills
Excellent communication and interpersonal skills
Strong problem-solving and organizational skills
Experience with CRM and service management tools
Data-driven mindset with KPI and reporting experience

Travel

Travel rate: 25%, also as required by business needs.

#CareerMadeDifferent

Additional Information

BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:

Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
Ancillary Insurances: Including vision, accident, and critical illness insurance.
Generous Paid Time Off: Achieve the optimal work-life balance.
Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.

Equal Opportunity Statement:
BEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state or federal laws - prohibits discrimination, harassment, and retaliation in all aspects of employment. This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment.
By accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment and acknowledges BEUMER’S commitment to diversity and inclusion.

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Refine Your Search

service delivery manager jobs in princeton, nj

Service Manager

Service Manager

Medicaid Service Delivery Director

RN Community Based - FT - Day - LIFE Bordentown NJ

Integrations Lead

Residential Coordinator- Northern Region NJ

Assistant Electrical Project Manager

Service Manager - Heavy Equipment

Clinical Director - FT - Day - LIFE Bordentown NJ

School Psychologist

Clinician II - EISS (DIR-25-00036)

Registered Nurse - Observation - Hopewell - Full-Time - DAYS

RN Care Manager PACE - FT - Day - LIFE Bordentown NJ

Registered Nurse - Labor & Delivery - Hopewell - Part-Time - DAYS

Warehouse Deployment Manager (POS & Payment Terminals)

RN Care Manager – Program Evaluation (MED-25-00002)

Interventional Nurse - Interventional Radiology - Trenton - Full-Time - DAYS

Interventional Nurse - Electrophysiology - Trenton - Full-Time - DAYS

Salesforce Administrator

Registered Nurse - Medical Care - Trenton - Full-Time - DAYS

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