About the Department
The Finance & Operations department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance & Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?
The Position
The Procurement and Business Services organization has grown substantially in recent years to become a multi-disciplined, strategic and operational center of excellence across several US based affiliates. In addition to leading Procurement Category Management and Contracting Excellence, the department now also oversees and operates all Facilities for USO Home Office and Washington DC office locations, operations for an expansive 3,000+ vehicle fleet, USO Travel and Expense Programs, External Workforce Program (GetResources temp labor program), USO Security, inclusive of Executive Protection and Product Security, Strategic Meetings & Events, inhouse Conference and Production Solutions, and Supplier Risk and Compliance programs.
The Associate Vice President (AVP), Procurement and Business Services oversees the effective operation, execution and coordination of all functional areas across Novo Nordisk’s US Operations and Affiliates. Acts as an enterprise-wide strategic partner to lead the development and achievement of sourcing goals. Ensures departments inclusive Indirect Procurement, contract operations, External Workforce operations, Meetings and Events, Production and Conference Center operations, building operations, cafeteria and catering services, fleet, travel, security, product security and wellness, services operate in alignment with business objectives and in an employee centered, cost effective manner. Influences senior leaders in setting direction for their functional areas by linking sourcing and business strategies and running best in class operations in order to optimize business results. Is a member of the F&O Senior Leadership Team and is responsible for both employees and managed service providers.
Relationships
This position reports directly to the SVP, Finance & Operations (F&O) and interacts with the Executive Team and their leadership teams, certain budget managers and key suppliers of goods/ services. Manages a team of individuals focused on category spend, procurement operations and supplier diversity as well as Facilities function, including Fleet, Security, Meetings & Events, External Workforce Solutions, Travel and Reception areas. Represents USO in Global Procurement Forum and chairs the North American Procurement Group and has extended relationships with site leads at US Affiliates for Security, Travel, Fleet, and External Workforce.
Essential Functions
- Procurement Responsibilities
- Set the strategic agenda for Procurement across North America, aligning category and sourcing plans with business priorities to deliver measurable cost, quality and service outcomes
- Lead US Ops Indirect Procurement and represent the region in Global Procurement governance, ensuring regional plans advance enterprise objectives and drive synergies
- Define and execute a supplier partnership strategy that optimizes supplier selection, contract terms, performance governance and exit planning to minimize risk and maximize value
- Translate business objectives into targeted category strategies and procurement roadmaps that deliver defined savings, risk reduction, and capability improvements
- Deploy advanced spend analytics to uncover savings opportunities, inform sourcing decisions, and measure the impact of procurement initiatives
- Accelerate innovation and supply resilience by developing alternative sourcing, cultivating new supplier capabilities, and integrating market intelligence into sourcing strategies
- Deliver on bottom-line targets through disciplined sourcing, negotiation, and category management, with clear metrics for savings, cost avoidance, and value creation
- Continuously monitor technology and global market trends to proactively adjust procurement strategies and preserve competitive cost and quality advantages
- Represents the company at industry procurement functions and present at company meetings as required
- Develops and drives RFI/RFP and bid evaluation process
- Oversees the development, of the US Supplier Relationship Manager program monitoring and analysis of key procurement metrics for continuous improvement
- Proactively looks for synergies across the organization to reduce costs and leverage resources
- Sets strategic direction and drive companywide Supplier Diversity Program
- Understands legal and commercial aspects of negotiations and contract management to ensure optimal positioning for Novo’s US Operations
- Business Operations
- Provide strategic leadership and accountable oversight for all functions: Large Fleet Operations, Transient and Executive Travel, Security and Product Security, Meetings & Events, Conference Center & Studio Production, and External Workforce programs
- Develop and execute a multiyear strategy that aligns transportation, travel, security, event, and external workforce operations with business objectives, risk tolerance, and cost efficiency targets
- Serve as the leader for operational performance, safety, compliance, service quality, and continuous improvement across all managed domains
- Lead and develop a high performing, cross functional organization; build capability in operations, security, event production, vendor management, and workforce governance
- Partner with senior stakeholders (HR, Legal, Procurement, Facilities, IT, Business Units) to integrate operational plans, support business growth and ensure cohesive policies and decisioning
- Establish and monitor clear KPIs and SLAs for fleet utilization, travel service levels, security incidents, event delivery, studio uptime, and contractor performance; drive performance through data and factbased decisions
- Large fleet operations
- Define and optimize fleet strategy (vehicle mix, ownership vs. lease, electrification, telematics) to meet mobility needs, sustainability goals and total cost of ownership targets
- Oversee fleet maintenance, lifecycle management, vendor partnerships, fuel/electric charging programs and telematics/asset tracking to maximize availability, safety and utilization
- Implement and enforce fleet policies (driver eligibility, training, incident management) and continuous improvement programs to reduce accidents, downtime and costs
- Transient and executive travel
- Own policy, program design and vendor landscape for transient business travel and executive travel services, including duty of care and traveler security
- Ensure traveler safety and compliance through travel risk management, emergency response protocols, and pretravel approvals for highrisk itineraries
- Optimize travel spend and traveler experience by leveraging negotiated rates, preferred suppliers, travel technology, and centralized booking and reporting
- Security and product security operations
- Establish the enterprise security strategy covering physical security, executive protection, travel security, and product security aligned to global risk assessment and compliance requirements
- Oversee threat assessment, incident response, investigations, crisis management, and liaison with law enforcement and intelligence partners as required
- Lead product security programs to protect R&D, manufacturing, supply chain and information assets from theft, tampering, sabotage and IP compromise; embed security requirements into operations and events
- Meetings, events, conference center & studio production
- Oversee endtoend planning and delivery of internal and external meetings, conferences, and studio productions, ensuring brand standards, compliance and cost control
- Manage conference center(s) and studio assets, including scheduling, technical production, AV/IT integration, stage/set design, and vendor/supplier relationships
- Drive excellence in attendee experience, stakeholder coordination, health & safety, and contingency planning for live, hybrid and virtual events
- External workforce
- Lead governance and operational management for contingent labor, contractors, consultants and staffing vendor programs to ensure quality, compliance, cost control and workforce agility
- Implement workforce onboarding/offboarding, access controls, contract compliance, background screening, and performance monitoring in coordination with HR and procurement
- Ensure external workforce is integrated into safety, security, and event protocols and that roles/responsibilities are clearly defined and enforced
- Continuous improvement & digital enablement
- Drive adoption of digital tools (fleet telematics, travel management platforms, event tech, security monitoring and workforce management systems) to increase efficiency, visibility and decision support
- Sponsor process improvement and automation initiatives (lean, Six Sigma) to raise service quality, reduce cycle times, and eliminate waste
- Use analytics and predictive modeling to proactively manage capacity, risk, and spend across operations
- Crisis & incident leadership
- Lead enterprise readiness for major incidents that impact travel, fleet, events or security; chair crisis response as required and ensure timely, coordinated communications
- Maintain playbooks, escalation procedures, and scenario-based training exercises for business continuity and recovery
- Deliverables & success measures (examples)
- Improved fleet utilization and reduced total cost of ownership by targeted percentage
- Reduction in travel incidents and faster traveler assistance response times
- Measured decrease in security incidents and improved time-to-resolve for product security issues
- Ontime, on budget delivery of major events and studio productions with high stakeholder satisfaction scores
- Compliance metrics met for external workforce governance; reduced contractor-related incidents
Location For operations
Fleet, Travel, Building and Physical, Security, Product Security.
Development of People
Supervisory. Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process. Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility. Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.
Qualifications
- A Bachelors Degree required, MBA or advance degree strongly preferred. C.P.M. preferred
- 15+ years progressive procurement and operations related experience most of which is in indirect/services; pharma industry experience preferred but not required
- 10+ years of prior experience leading and developing teams
- 10+years leading leaders
- Ability to deliver data driven updates and presentations to all levels within the organization
- Excellent interpersonal skills and demonstrated ability to influence others and work across organizational boundaries
- Must be able to manage multiple projects, effectively using multi-disciplinary resources to meet demands
- Must be able to work autonomously, exercise good business judgment and take decisive action
- Must possess a broad knowledge base across multiple categories of purchases and be well versed in sourcing methodology, process and negotiations
- Previous consulting experience a plus
- Previous meetings, travel and production experience a plus
- Previous Workplace/Facilities Management and Security experience a plus
- Must have an impeccable business integrity
The base compensation range for this position is $280,800 to $491,400. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.
Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
