Top 168 Guest service agent Jobs in Prospect Heights Il

Front Desk Agent
Hyatt Centric Chicago O’Hare —Rosemont, IL
- $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Atira Hotels —Schaumburg, IL
- $18 - $20 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Guest Service Agent
Hilton Rosemont —Rosemont, IL
- $18.50 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Kimpton Hotels & Restaurants —Chicago, IL
- $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Agent Experience Coordinator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Deer Path Inn —Lake Forest, IL
- $18 - $20 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Office Administrator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Front Desk Agent
Courtyard by Marriott Chicago O'Hare —Des Plaines, IL
- $17 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
11d
Guest Service Agent/Front Desk Full Time
The Forester Hotel a Hyatt Place Hotel —Lake Forest, IL
- $18.00 - $18.25 an hour
- Overnight shift
- Customer service
- Hotel
- Front desk
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Hilton —Chicago, IL
- $23.50 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
5d
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites O'Hare
J&P Hospitality Management, LLC —Schiller Park, IL
- $17 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Part-Time Front Desk Agent
Crescent Hotels & Resorts LLC —Deerfield, IL
- $18 an hour
- Part-time
- English
- Hotel
- Math
- Tuition reimbursement
- 401(k) matching
Quick Apply
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Libertyville, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
9d
Front Office Agent
Loews Chicago Hotel —Chicago, IL
- $24.39 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Guest Services Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Addison, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Service Agent
SpringHill Suites Chicago Elmhurst/Oakbrook Area —Elmhurst, IL
- From $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance

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guest service agent jobs near prospect heights il

Front Desk Agent

Hyatt Centric Chicago O’Hare -
Rosemont, IL

Quick Apply

Job Details

Full-time
$21 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Description:

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.

Duties & Responsibilities:

Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time

Requirements:

Qualifications:

High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion

Benefits:

Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Quick Apply

Refine Your Search

guest service agent jobs in prospect heights il

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent

Guest Service Agent

Agent Experience Coordinator

Front Desk Agent

Front Desk Agent

PT Guest Service Agent - The Hoxton, Chicago

Office Administrator

Front Desk Agent

Guest Service Agent/Front Desk Full Time

Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites O'Hare

Part-Time Front Desk Agent

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Concierge Guest Services

Front Office Agent

Guest Services Representative (Front Desk Agent) - WoodSpring Suites

Guest Service Agent

I want to receive the latest job alert for guest service agent in prospect heights il

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