Top 403 Computer and information research Jobs in Providence, Ri

Technical Support II
AAA Northeast —Providence, RI
- $24.75 - $30.00 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
2d
Billing Representative
Reliable Respiratory —Providence, RI
- $30 - $35 an hour
- Full-time
- 18 years or older
- Computer literacy
- Research
Quick Apply
Data Integrity Specialist
Rhode Island Coalition to End Homelessness —Providence, RI
- $60,000 - $72,500 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Master of Social Work
- Health insurance
- Dental insurance
Quick Apply
Senior Research Analyst
Community College of Rhode Island —Warwick, RI
- $59,372 - $62,000 a year
- Computer Science
- Customer service
- Writing skills
14d
Research Assistant
Brown University —Providence, RI
- Full-time
- Computer Science
- Bachelor of Science
- Administrative experience
Research Assistant
Brown University Health —Providence, RI
- $41,537.60 - $68,556.80 a year
- 8 hour shift
- Hospital
- Laboratory experience
- Bachelor's degree
Clinician (EOS)
NAFI CT, Inc. —Warwick, RI
- $68,000 a year
- On call
- Master of Social Work
- Computer literacy
- Mid-level
- 403(b) matching
- Paid holidays
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Bilingual HR Generalist
Ocean State Job Lot —North Kingstown, RI
- $60,000 - $70,000 a year
- Spanish
- Employment & labor law
- English
- Health insurance
- Dental insurance
Associate Buyer: HBA / Cosmetics (Relocation Supported)
Ocean State Job Lot —North Kingstown, RI
- $80,000 - $100,000 a year
- Merchandising
- Mid-level
- Office
- Health insurance
- Dental insurance
Social Work & Behavioral Health Manager
PACE Organization of Rhode Island —Riverside, RI
- $75,000 - $85,000 a year
- Full-time
- Master of Social Work
- English
- Research
- 403(b) matching
- AD&D insurance
Quick Apply
10d
Principal Quant Developer
Fidelity Investments —Smithfield, RI
- $107,000 - $216,000 a year
- Full-time
- Computer science
- Computer Science
- Master's degree
- Loan repayment program
- Tuition reimbursement
2nd. Shift - Receiving Administrator - Monday - Friday
Ocean State Job Lot —North Kingstown, RI
- $18 - $19 an hour
- Monday to Friday
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Airport Biologist
Loomacres Wildlife Management —Providence, RI
- $17 - $22 an hour
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
Systems Engineer – CMOSS Mounted Form Factor (CMFF)
General Dynamics Mission Systems, Inc —Taunton, MA
- $124,445 - $131,251 a year
- Full-time
- Hybrid work
- 3 years
- Master's degree
- Analysis skills
- Paid parental leave
- Health insurance
Medical Science Liaison, Hematology - Northeast
Jazz Pharmaceuticals —Providence, RI
- $160,000 - $240,000 a year
- Medicine
- RN License
- English
- Health insurance
- Dental insurance
2d
Bilingual HR Generalist
Ocean State Job Lot —North Kingstown, RI
- $60,000 - $70,000 a year
- Monday to Friday
- Hybrid work
- Spanish
- Employment & labor law
- English
- Health insurance
- Dental insurance
7d
Embedded Software Engineer (cleared)
General Dynamics Mission Systems, Inc —Taunton, MA
- $105,230 - $111,000 a year
- Full-time
- Mid-level
- Master's degree
- In-person
- Paid parental leave
- Health insurance
1d
Sr Catastrophe Analyst
FM —Johnston, RI
- $121,000 - $173,000 a year
- Full-time
- Bachelor of Science
- Analysis skills
- Bachelor's degree
- 401(k)
- Tuition reimbursement
2d
Senior Warehouse Associate Nights
Cencora —Mansfield, MA
- $57,900 - $85,360 a year
- Overtime
- OSHA
- Basic math
- English
- Paid parental leave
- Health insurance
Systems Engineer – CMOSS Mounted Form Factor (CMFF)
General Dynamics Mission Systems, Inc —Taunton, MA
- $105,230 - $111,984 a year
- Full-time
- Mid-level
- Master's degree
- Analysis skills
- Paid parental leave
- Health insurance

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computer and information research jobs near providence, ri

Technical Support II

AAA Northeast -
Providence, RI

Quick Apply

Job Details

Full-time
$24.75 - $30.00 an hour
2 days ago

Qualifications

Desktop computer repair
Authentication
Endpoint Security
Microsoft Outlook
IT user and group management
Software deployment
Laptop (troubleshooting support)
Hardware maintenance
Printer (troubleshooting support)
Software installation
Email configuration (technical support)
Cloud service support
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Desktop applications
Technical customer support for office equipment
Desktop administration
Peripheral hardware support
Operating system installation
Office equipment system installation

Full Job Description

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Provides technical support to end users on a variety of issues; responds to telephone calls, and other requests for technical support; identifies, researches, and resolves technical problems regarding software and computer equipment; tracks and monitors problems to ensure timely resolution; keeps end users apprised of status of requests; utilizes Five Diamond customer service skills in all interactions.

What you will do:

Answers user’s inquiries regarding computer software or hardware operation to resolve problems. Troubleshoots issues to properly diagnose user problem; applies understanding and knowledge of information systems products and services to assist internal users on routine matters; Have a sense of urgency and take the initiative to own and issue until resolved; Provides superior customer service to all users with Five Diamond Service standards.
Works in conjunction with team members and user base to accomplish small to large size projects.
Follows through on all service requests assigned, ensuring end user receives detailed information regarding status of request and time frame for resolution; keeps management apprised of problems which may escalate; documents all help desk activity and identifies repeat patterns which may need to be addressed through an alternative process. Meets service level expectations and responds to tickets within required timeframe.
Installs standard desktop software, i.e., Windows, MS Office; assists with assigning/deleting user logins and network resource definitions (printer); resets user passwords.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Baseload computers with working image for distribution to users. Installs software to laptops/desktops.
Makes recommendations to changes in procedures of problem reporting and resolution as appropriate; maintains records, peripherals and software storage.
Other duties may be assigned.

Education
Associate's Degree in Information Systems or related field Required or Microsoft Certification and/or 3+ additional years in Desktop Support Required and Bachelor's Degree Preferred

Experience

Desktop support; Experience troubleshooting system issues with users to determine the cause and resolution Required and Experience with Microsoft Products including Office, Outlook, and Skype, including online versions Required and Experience with the current windows operating systems Experience with user management and mailbox setup on Office 365 Required and Experience with Office 365 troubleshooting for on premise and online versions. Required and Experience installing end user standard and custom applications as warranted Required and Working knowledge on Anti-Virus and malware software (McAfee) Required and Experience with Active Directory including setting up accounts, disabling accounts, and security groups Required and Experience with laptops including, WIFI connectivity, VPN connection, Authentication Software (Okta), docking stations, laptop maintenance and operations Required and Experience with printers, monitors, multiple screen displays, peripherals Required and Experience baseloading and troubleshooting desktops and laptops with working images Required and Experience installing end user standard and custom applications as warranted Required and Experience with Anti-Virus and malware software (McAfee) Required

Licenses and Certifications

Microsoft Certification Preferred and A+ Certificate Preferred

AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.

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Refine Your Search

computer and information research jobs in providence, ri

Technical Support II

Billing Representative

Data Integrity Specialist

Senior Research Analyst

Research Assistant

Research Assistant

Clinician (EOS)

Bilingual HR Generalist

Associate Buyer: HBA / Cosmetics (Relocation Supported)

Social Work & Behavioral Health Manager

Principal Quant Developer

2nd. Shift - Receiving Administrator - Monday - Friday

Airport Biologist

Systems Engineer – CMOSS Mounted Form Factor (CMFF)

Medical Science Liaison, Hematology - Northeast

Bilingual HR Generalist

Embedded Software Engineer (cleared)

Sr Catastrophe Analyst

Senior Warehouse Associate Nights

Systems Engineer – CMOSS Mounted Form Factor (CMFF)

I want to receive the latest job alert for computer and information research in providence, ri

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