Top 261 Computer hardware Jobs in Providence, Ri

Help Desk Specialist
CMIT Solutions —Cranston, RI
- $24 - $28 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Help Desk Technician
CMIT Solutions —Taunton, MA
- $20 - $22 an hour
- Full-time
- School experience
- Google Workspace
- Computer literacy
Surveillance Officer - Full Time
Bally's Twin River Lincoln —Lincoln, RI
- $25 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Entry level
Quick Apply
4d
IT Application Analyst HIM Team
Brown University Health —Providence, RI
- $67,724.80 - $111,716.80 a year
- 8 hour shift
- Computer science
- Computer Science
- Office
Applications Analyst- Epic Professional Billing
Brown University Health —Providence, RI
- $67,724.80 - $111,716.80 a year
- 8 hour shift
- Computer science
- Computer Science
- System design
Help Desk Specialist - 2nd & 3rd including weekends
CMIT Solutions —Cranston, RI
- $22 - $25 an hour
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Applications Analyst- Epic Hospital Billing
Brown University Health —Providence, RI
- $67,724.80 - $111,716.80 a year
- 8 hour shift
- Computer science
- Computer Science
- System design
IT Help Desk
AMEGO INC —Attleboro, MA
- $19 - $22 an hour
- Full-time
- Windows
- Ability to lift 50 pounds
- Continuous improvement
Quick Apply
IT Support Technician
Arcfield —Newport, RI
- $44,836.89 - $77,962.65 a year
- Full-time
- Remote
- Mid-level
- 4 years
- Communication skills
- Paid holidays
- Disability insurance
System Administrator
Ocean State Credit Union —Coventry, RI
- Weekends as needed
- Background check
- Software troubleshooting
- Research
- Health insurance
- Dental insurance
Quick Apply
Service Maintenance Technician 2
The Community Builders —Fall River, MA
- $24 - $27 an hour
- Weekends as needed
- Mid-level
- 3 years
- Apartments
- 403(b) matching
- Health savings account
Quick Apply
Repair Technician
Spencer Technologies —Medway, MA
- $18 - $20 an hour
- Full-time
- US work authorization
- Cleaning
- In-person
- Health savings account
- Health insurance
Quick Apply
Multi-Site Maintenance Technician I - ReNew Western Cranston
Trinity Property Consultants —Cranston, RI
- $22 - $26 an hour
- Weekends as needed
- Carpentry
- Computer literacy
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
2d
Cultivation Associate (M - F 7am - 3:30pm)
GCC Management Company, LLC —Uxbridge, MA
- $20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Basic math
- Mid-level
Quick Apply
Systems Engineer – CMOSS Mounted Form Factor (CMFF)
APR Consulting Inc —Taunton, MA
- $73.51 an hour
- Contract
- 3 years
- Master's degree
- Analysis skills
Quick Apply
Systems Engineer – CMOSS Mounted Form Factor (CMFF)
General Dynamics Mission Systems, Inc —Taunton, MA
- $124,445 - $131,251 a year
- Full-time
- Hybrid work
- 3 years
- Master's degree
- Analysis skills
- Paid parental leave
- Health insurance
Sr Advanced FPGA/Firmware Engineer
APR Consulting Inc —Middletown, RI
- $85.71 an hour
- Contract
- 6 years
- Master's degree
- Presentation skills
Quick Apply
Systems Engineer
General Dynamics Mission Systems, Inc —Middletown, RI
- $95,374 - $105,806 a year
- Full-time
- Mid-level
- Master's degree
- Linux
- Paid parental leave
- Health insurance
Systems Engineer – CMOSS Mounted Form Factor (CMFF)
General Dynamics Mission Systems, Inc —Taunton, MA
- $105,230 - $110,000 a year
- Full-time
- Mid-level
- Master's degree
- Analysis skills
- Paid parental leave
- Health insurance
2d
IT Systems Support Technician - Level 2
CMIT Solutions —Cranston, RI
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
7d

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computer hardware jobs near providence, ri

Help Desk Specialist

CMIT Solutions -
Cranston, RI

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Job Details

Full-time
$24 - $28 an hour

Qualifications

Customer communication

Full Job Description

The Help Desk Technician – Level 1 provides technical support and troubleshooting for end users. This position works directly with users to provide remote support, resolving basic IT issues, and escalating more complex problems to higher-level support. The ideal candidate has a customer-first mindset, strong communication skills, and a foundational understanding of common IT systems.

About CMIT Solutions National Corp.

Leading with trust. CMIT Solutions National Corp. is a recognized leader in Managed IT Services for businesses. We’re business owners too, so we understand the opportunities and challenges facing today’s organizations. Our exceptional team includes more than 250 franchise locations and 900 top technology practitioners who want to help your business succeed.

Description

Help Desk Technician – Level 1

Position Summary:

The ideal candidate must be local to the RI area.

Key Responsibilities:

Provide technical support for basic hardware, software, and networking issues.
Troubleshoot and resolve issues related to Microsoft 365, Windows, macOS, and common business applications.
Support client onboarding/offboarding of end user accounts.
Document all client interactions and work performed in the PSA/ticketing system.
Monitor and manage ticket queues to ensure timely resolution and client communication.
Document issues, resolutions, and processes in the knowledge base.

Qualifications:

Education: Associate’s degree in Information Technology, Computer Science, or a related field or equivalent work experience.
Experience: Minimum of 2 years of experience in IT support or a related technical role.
Skills:
Understanding of Microsoft 365 Suite.
Knowledge with Identity Management (Microsoft Entra ID, Okta, JumpCloud).
Familiarity with Mobile Device Management (Intune, JAMF)
Ability to work independently and in a team-oriented environment.
Experience with PSA and RMM platforms.

Preferred Qualifications:

IT certifications (e.g., CompTIA Network+ and A+, Microsoft and Azure Fundamentals).
Experience with remote support tools and systems.

Key Performance Indicators for Role:

First Call Resolution (FCR) Rate

o Percentage of issues resolved during the first interaction without escalation.

Tickets Closed per Day

o Number of tickets successfully managed and closed daily.

Escalation Rate

o Percentage of tickets escalated to higher levels of support.

Weekly Utilization Rates

o Measure hours worked against all billable and nonbillable tickets

Equal Opportunity Employer Statement:

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary

$24 - $28 per hour

Apply Now

Refine Your Search

computer hardware jobs in providence, ri

Help Desk Specialist

Help Desk Technician

Surveillance Officer - Full Time

IT Application Analyst HIM Team

Applications Analyst- Epic Professional Billing

Help Desk Specialist - 2nd & 3rd including weekends

Applications Analyst- Epic Hospital Billing

IT Help Desk

IT Support Technician

System Administrator

Service Maintenance Technician 2

Repair Technician

Multi-Site Maintenance Technician I - ReNew Western Cranston

Cultivation Associate (M - F 7am - 3:30pm)

Systems Engineer – CMOSS Mounted Form Factor (CMFF)

Systems Engineer – CMOSS Mounted Form Factor (CMFF)

Sr Advanced FPGA/Firmware Engineer

Systems Engineer

Systems Engineer – CMOSS Mounted Form Factor (CMFF)

IT Systems Support Technician - Level 2

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About CMIT Solutions National Corp.

Description

Help Desk Technician – Level 1

Position Summary:

Salary

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