Top 74 Customer care manager Jobs in Providence, Ri

Client Advocate I
CVS Health —Providence, RI
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
5d
Manager Client Implementation
Blue Cross and Blue Shield of RI Careers —Providence, RI
- $102,300 - $163,700 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Loan repayment program
- Dental insurance
9d
Customer Service Manager
Stop & Shop —Fall River, MA
- $64,800 - $97,200 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Enterprise Customer Success Manager
MSC Industrial Supply Co. —Providence, RI
- $62,416 - $98,082 a year
- Full-time
- Up to 50% travel
- Ability to lift 50 pounds
- Analysis skills
- Paid holidays
- Health insurance
Customer Experience Manager
Balfour Beatty —Middletown, RI
- $65,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Customer Service - Self Storage Manager
Public Storage —Warwick, RI
- $17.50 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
4d
Customer Service Associate Team Leader (Front End Support Assistant Manager)
Whole Foods Market —Cranston, RI
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory management
- Merchandising
- Mid-level
- Store discount
- Paid time off
6d
Senior Manager, Client Success
CVS Health —Woonsocket, RI
- $82,940 - $199,144 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Health savings account
- Health insurance
2d
Assistant Store Manager - Customer Experience
PetSmart —Swansea, MA
- $29.21 - $48.10 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
11d
Mgr-Customer Operations
Rhode Island Energy —Cumberland, RI
- Part-time
- Microsoft Excel
- 6 years
- Bachelor's degree
Strategy Manager - Client Technology Services - Bristol Community College
Bristol Community College —Fall River, MA
- $89,443.16 - $93,971.22 a year
- Full-time
- Classroom
- Computer Science
- Mid-level
10d
Help Desk & Client Support Technician
Remington Computer Services —Warwick, RI
- $50,000 - $60,000 a year
- 8 hour shift
- Background check
- Computer Science
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
10d
Director of Client Services
The Huddleston Group —Albion, RI
- $73,345.16 - $88,329.66 a year
- Full-time
- Microsoft Excel
- Office
- Supervising experience
Quick Apply
2d
Warehouse Customer Delivery Manager
Raymour and Flanigan —Seekonk, MA
- $1,400 - $1,800 a week
- Customer service
- Computer literacy
- Maintenance
- Store discount
- Health savings account
Quick Apply
4d
Customer Logistics Manager - DTS SET
Ryder System —Providence, RI
- $65,000 - $70,000 a year
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Alts Client Services, VP
State Street —Boston, MA
- $110,000 - $188,750 a year
- Full-time
- Finance
- Travel
- Financial services
- Disability insurance
- Health insurance
10d
Markets Financing Solutions – Client Service, Officer
State Street —Boston, MA
- $120,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Disability insurance
- Health insurance
Manager of Client Safety
Bierman Autism Centers —Cranston, RI
- Full-time
- 5 years
- System design
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative/Manager in Training (MIT)
Midas - AMG Enterprises —Raynham, MA
- $60,000 - $80,000 a year
- Weekends as needed
- Driver's License
- Leadership
- Communication skills
- 401(k)
- Paid time off
Quick Apply
Personal Lines Client Service Manager
Patriot Growth Insurance Services, LLC —East Providence, RI
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Paid parental leave
- Disability insurance
Quick Apply
2d

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customer care manager jobs near providence, ri

Client Advocate I

CVS Health -
Providence, RI

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Job Details

Full-time
$43,888 - $102,081 a year
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Client Advocate supports service & administration of Meritain products to achieve client satisfaction and profitable growth by building relationships with assigned clients, brokers and internal partners, monitoring activity and reporting for the assigned book of business, proactive & reactive support of client issues and supporting client retention.

Responsibilities

Services assigned book of business.
Acknowledges customer’s inquiry within one business day.
Creates and maintains PDET (Product Design Engineering Technology) cases as outlined in policy guidelines.
Acts as the single point of contact for client’s operational inquiries and escalated issues. Resolutions to include (but not are not limited to) claims, enrollment, ID cards, COBRA (Consolidated Omnibus Budget Reconciliation Act), FSA (Flexible Spending Account), network operations, PBM (Pharmacy Benefit Manager), customer service, EDI (Electronic Data Interchange) files, and finance.
Provides plan document interpretation and ensures the client’s questions are addressed.
Conducts client portal training.
Supports operational departments to enhance the member experience through improved workflows and process improvements.
Identifies opportunities that support account owners in developing and delivering strategic plans.

Required Qualifications

2-3 years of experience working with health insurance.
2-3 years of experience working with claims.

Preferred Qualifications

Previous experience with stop-loss products.
DG & Salesforce experience.
General knowledge of Meritain applications.
Experience in Outlook, Word, Excel, PowerPoint, and Teams.
Ability to meet deadlines.
Decision-making skills.
Conflict resolution, flexibility, time management, and active listening skills.
Knowledge and experience with administrative operations.
Professional written & verbal communication skills.

Education

High school diploma or GED + 2 years relevant experience
Associate’s Degree preferred.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $102,081.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/18/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

customer care manager jobs in providence, ri

Client Advocate I

Manager Client Implementation

Customer Service Manager

Enterprise Customer Success Manager

Customer Experience Manager

Customer Service - Self Storage Manager

Customer Service Associate Team Leader (Front End Support Assistant Manager)

Senior Manager, Client Success

Assistant Store Manager - Customer Experience

Mgr-Customer Operations

Strategy Manager - Client Technology Services - Bristol Community College

Help Desk & Client Support Technician

Director of Client Services

Warehouse Customer Delivery Manager

Customer Logistics Manager - DTS SET

Alts Client Services, VP

Markets Financing Solutions – Client Service, Officer

Manager of Client Safety

Customer Service Representative/Manager in Training (MIT)

Personal Lines Client Service Manager

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