Top 1887 Customer experience supervisor Jobs in Providence, Ri

Supervisor, Operations I - ABF Freight
ABF Freight —Providence, RI
- $64,000 - $76,500 a year
- Weekends as needed
- Customer service
- Computer literacy
- Mid-level
- Dental insurance
- 401(k)
Airport Services - Supervisor - Rhode Island T.F. Green Intl Airport - PVD - $2,500 Sign-On Bonus!
Oshkosh AeroTech —Warwick, RI
- $64,500 - $103,500 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Mid-level
- On-the-job training
Valet Supervisor
Confidential —Providence, RI
- $18 - $32 an hour
- Part-time
- Mid-level
- Driver's License
- Organizational skills
- Flexible schedule
Quick Apply
Business/F&I Manager McGee Toyota
Mcgee Toyota of Putnam, CT —Putnam, CT
- $250,000 - $300,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Paid holidays
Quick Apply
1d
Service Manager
Cal Supply Company, Inc. —Cranston, RI
- $75,000 - $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Call Center Contact Supervisor
Brown University Health —Providence, RI
- $50,523.20 - $83,345.60 a year
- 8 hour shift
- Hospital
- 5 years
- Computer literacy
5d
Customer Service Manager, Airport Customer Experience
American Airlines —Providence, RI
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
17h
2026-27 RI Student Services Manager of Culture
Achievement First (Non-Teaching) —Providence, RI
- $59,901 - $78,157 a year
- Full-time
- Customer service
- Mid-level
- Administrative experience
- 403(b) matching
- Health insurance
Quick Apply
26-27 RI Student Services Manager of Data
Achievement First (Non-Teaching) —Providence, RI
- $59,901 - $78,157 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- 403(b) matching
- Health insurance
Quick Apply
Whole Blood Contact Center Manager
Rhode Island Blood Center —Providence, RI
- $86,000 a year
- Weekends as needed
- Sales
- Marketing
- 5 years
Manager of ADR Services
American Arbitration Association Inc. —Johnston, RI
- $75,000 - $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Loan repayment program
5d
Center Manager
Biolife Plasma Services —Attleboro, MA
- $95,920 - $131,890 a year
- Weekends as needed
- CPR Certification
- BLS Certification
- Mid-level
- Paid holidays
- Disability insurance
4d
Supervisor 1
Zoll Medical Corporation —Pawtucket, RI
- $28.40 - $32.50 an hour
- Mid-level
- High school diploma or GED
- Team management
Warehouse Manager
Minuteman Security Technologies Inc —Cranston, RI
- $74,500 - $128,800 a year
- Full-time
- Mid-level
- Warehouse
- Leadership
- Paid holidays
Manager of Intake
Care New England Health System —Warwick, RI
- Weekends as needed
- Nursing
- BLS Certification
- Mid-level
Outreach & Enrollment Manager
Harbor Health Services, Inc. —Brockton, MA
- $81,078 - $121,668 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Operations Manager
Estes Express Lines —Seekonk, MA
- $78,900 - $115,900 a year
- Weekends as needed
- Pass drug screening
- Mid-level
- Microsoft Office
- Opportunities for advancement
5d
Supervisor II, Electrode Production (3rd Shift)
Zoll Medical Corporation —Pawtucket, RI
- $81,900 - $122,800 a year
- Mid-level
- High school diploma or GED
- Assembly
Group Supervisor, Fulfillment Center
Walgreens —Mansfield, MA
- $63,100 - $101,200 a year
- Spanish
- HIPAA
- English
Mgr-Customer Operations
Rhode Island Energy —Cumberland, RI
- Part-time
- Microsoft Excel
- 6 years
- Bachelor's degree

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Supervisor, Operations I - ABF Freight

ABF Freight -
Providence, RI

Apply Now

Job Details

Full-time
$64,000 - $76,500 a year

Benefits

Dental insurance
401(k)
Vision insurance

Qualifications

Team leadership
Workplace dispute resolution
Leading team collaboration initiatives
General management

Full Job Description

Job Description

The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions.

Responsibilities

Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
Assign job tasks to all workers according to unloading and loading schedules.
Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
Provide positive and constructive feedback to employees.
Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
Provide a clean, safe working environment for all personnel and visiting customers.
Foster safe handling, loading, unloading, and storage of hazardous materials.
Maintain a positive attitude in a highly intense environment.
Work in a team setting to accomplish department goals.
Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
Other duties and projects, as assigned.

Requirements

Education:

High School Diploma / GED, preferred
Bachelor's degree preferred but not required. Experience may be used in place of education.

Experience:

2 years leadership experience, preferred
Transportation experience preferred but not required.

Computer Skills:

General computer knowledge, preferred

Additional Requirements:

General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred
Excellent communication, leadership, and conflict resolution skills, required
Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferred
Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement.
This position is in a dock environment with exposure to varied weather conditions and noise.

Competencies:

Decision Making and Critical Thinking
Initiative
Managing Multiple Priorities
Process Management
Service Center Operation and Maintenance
Transportation Safety
Taking Ownership
Results Orientation

Benefits

Competitive Wages
Excellent health, dental, and vision benefits
Opportunity to participate in a company sponsored 401K
Vacation eligibility during the first year!

Other Details

Work Hours:

Schedule may vary depending on Service Center location and may include days, nights, and/or weekends. Some locations are required to be staffed 24/7 and require schedules of 50+ hours a week. Ability to work the required hours at the location will be considered a minimum requirement.

Travel Requirements:

Minimal (0%-25%)

Compensation:

This is a salary position paid biweekly.
Variable compensation is included.
In accordance with the Massachusetts Wage Transparency Act, the pay range for this position is $64,000 to $76,500 annually but will be negotiated at the time of offer

About Us

ABF Freight, an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.

Apply Now

Refine Your Search

customer experience supervisor jobs in providence, ri

Supervisor, Operations I - ABF Freight

Airport Services - Supervisor - Rhode Island T.F. Green Intl Airport - PVD - $2,500 Sign-On Bonus!

Valet Supervisor

Business/F&I Manager McGee Toyota

Service Manager

Call Center Contact Supervisor

Customer Service Manager, Airport Customer Experience

2026-27 RI Student Services Manager of Culture

26-27 RI Student Services Manager of Data

Whole Blood Contact Center Manager

Manager of ADR Services

Center Manager

Supervisor 1

Warehouse Manager

Manager of Intake

Outreach & Enrollment Manager

Operations Manager

Supervisor II, Electrode Production (3rd Shift)

Group Supervisor, Fulfillment Center

Mgr-Customer Operations

I want to receive the latest job alert for customer experience supervisor in providence, ri

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