Top 291 Customer success director Jobs in Providence, Ri

Executive Director
HallKeen Assisted Living Communities —Providence, RI
- Full-time
- Microsoft Word
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Executive Director, Customer Success Operations
CVS Health —Woonsocket, RI
- $131,500 - $303,195 a year
- Full-time
- 11+ years
- Product management
- Fair chance
- Health insurance
- Dental insurance
Director of Enrollment Services - Bristol Community College
Bristol Community College —Fall River, MA
- $108,634.38 - $114,134.00 a year
- Part-time
- Master's degree
- University
- Bachelor's degree
3d
Director of Admissions and Recruitment - Bristol Community College
Bristol Community College —Fall River, MA
- $106,504.30 - $111,896.08 a year
- Part-time
- Customer service
- Office
- Master's degree
Director, Product Management
Sensata Technologies, Inc. —Attleboro, MA
- $177,120 - $243,540 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Disability insurance
- Health insurance
Area Director
Panera Bread —Lincoln, RI
- $95,000 - $110,000 a year
- Full-time
- No education required
- Analysis skills
- Bakery
- Disability insurance
- Health insurance
Quick Apply
Director, Business Operations
Sensata Technologies, Inc. —Attleboro, MA
- $197,360 - $271,370 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Disability insurance
- Health insurance
Laundry Manager
Brown University Health —Providence, RI
- $78,416.00 - $129,355.20 a year
- 8 hour shift
- Clean driving record
- Schematics
- Mid-level
4d
Sr Communications Officer - Philanthropy
Brown University Health —Providence, RI
- $67,724.80 - $111,716.80 a year
- 8 hour shift
- 5 years
- Research
- Office
Senior Director of Talent Acquisition
KRAFT GROUP LLC —Foxborough, MA
- $160,000 - $185,000 a year
- Full-time
- HIPAA
- Bachelor's degree
- Contracts
Director of Talent and Leadership Experience
Bally's Corporation —Providence, RI
- $135,000 a year
- 7 years
- Continuous improvement
- Organizational skills
Quick Apply
Executive Director, Employer
CVS Health —Woonsocket, RI
- $120,800 - $265,914 a year
- Full-time
- Up to 50% travel
- 11+ years
- Bachelor's degree
- Health insurance
- Dental insurance
Executive Director, Distribution Center Operations
CVS Health —Woonsocket, RI
- $131,500 - $303,195 a year
- Full-time
- Microsoft Excel
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
8d
National Program Director, Public Health, Clinical Solutions & Licensing
American Heart Association —Providence, RI
- $135,000 - $145,000 a year
- Full-time
- 8 years
- Bachelor's degree
- Fair chance
- Wellness program
- Paid holidays
Contracts Administrator
Brown University Health —Providence, RI
- $74,672.00 - $123,198.40 a year
- 8 hour shift
- Bachelor of Science
- Mid-level
- Office
Business Development Director
Dorcas International —Providence, RI
- $100,000 - $200,000 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
9d
Market Development Leader II: Taunton, MA
UTZ Brands, Inc —Taunton, MA
- Merchandising
- Mid-level
- High school diploma or GED
- Profit sharing
- Employee stock purchase plan
Director, Marketing & Non Alc (Quality Beverage)
Martignetti Companies —Taunton, MA
- $105,000 - $120,000 a year
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Mgr-Customer Operations
Rhode Island Energy —Cumberland, RI
- Part-time
- Microsoft Excel
- 6 years
- Bachelor's degree
District Manager
Wingstop —Warwick, RI
- $85,000 - $95,000 a year
- Weekends as needed
- Cooking
- Office
- Bachelor's degree
Quick Apply

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Executive Director

HallKeen Assisted Living Communities -
Providence, RI

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Microsoft Word
Staff performance monitoring
Staff supervision
Team member evaluation
Sales
Spreadsheets
Coaching
Hiring
Driver's License
Bachelor's degree
Team training
Recruiting
Meeting or exceeding sales goals
Business operations
Workforce management
Staffing management
Staff development
Residential Care/Assisted Living Administrator

Full Job Description

Description:

Job Summary:

The Executive Director is responsible for leading the day-to-day operations of the Community, including full P&L responsibility. The Executive Director plans, implements, and evaluates all aspects of operations, recruits and trains Department Heads. Supervises employees in order to create and maintain a high functioning team environment. Has a direct supervisory responsibility for team members. Maintains high customer satisfaction and ensures a quality-oriented workforce. Complies with all local, state, and federal regulations. Focuses on creating a safe working and living environment.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

Lead the development and implementation of all strategies for the community consistent with HallKeen Assisted Living Communities corporate objectives. Regularly communicates performance with Regional Vice President or Regional Director of Operations.
Develop and implement successful strategies regarding labor, occupancy, mix, expenses, and quality of services, and review and redirect activity, if necessary.
Ensure adherence to the Resident’s Bill of Rights.
Interview, hire, orient, train, supervise, discipline and evaluate staff in compliance with EOEA regulations and HallKeen Assisted Living Communities policies.
Assess resident needs in relation to staff needs as a basis for determining priorities in designing an ongoing evaluation program.
Comply with all aspects of operations, including personnel practices, in accordance with HallKeen Assisted Living Communities, LLC’s policies and federal, state and local regulations.
Assist in the development of operational budgets and capital requirements, including forecasting and approving all expenses.
Act as liaison between field operations and corporate office, fostering strong relationships with corporate resources.
Active in engaging in local community activities. Establishes networks and resources for resident and employee referrals.
Performs regular review of and make recommendations on all aspects of building construction and preventative maintenance.
Able to work in various positions at community and willing to fill in as needed.
Builds a high performing team and maintains a high morale.
Meets financial management requirements for the community.
Maintains safe working and living environment in compliance with OSHA and EOEA regulations.
Performs scheduled marketing activities, resulting in increased census.
Ensures that move-in and leasing process is complete, accurate, and complies with Fair Housing and EOEA regulations and standards.
May perform other duties as assigned.

Requirements:

Minimum Qualifications:

Licensed as an administrator for assisted living in Rhode Island
A Bachelor’s degree in Business Administration, Healthcare Administration, or related subject is required.
A minimum of five to seven years related business experience in Skilled Nursing, assisted living, or retirement living facility/community management. Successful history of building sales and meeting financial goals.
Three – five years’ experience in operations management with demonstrated success in meeting financial goals specific to retirement living, assisted living, long term care or related fields such as hospitality.
Demonstrated success in operating or maintaining a quality, customer service workforce.
Experience in recruiting and training others.
Understanding of facilities management.
Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the company.
Basic knowledge of computer systems, particularly Microsoft Excel and Word.
Valid driver’s license.

Benefits:

Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.

PI285728371

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Refine Your Search

customer success director jobs in providence, ri

Executive Director

Executive Director, Customer Success Operations

Director of Enrollment Services - Bristol Community College

Director of Admissions and Recruitment - Bristol Community College

Director, Product Management

Area Director

Director, Business Operations

Laundry Manager

Sr Communications Officer - Philanthropy

Senior Director of Talent Acquisition

Director of Talent and Leadership Experience

Executive Director, Employer

Executive Director, Distribution Center Operations

National Program Director, Public Health, Clinical Solutions & Licensing

Contracts Administrator

Business Development Director

Market Development Leader II: Taunton, MA

Director, Marketing & Non Alc (Quality Beverage)

Mgr-Customer Operations

District Manager

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