Top 1378 Customer support & client services Jobs in Providence, Ri

Customer Support Specialist - Employee Benefits
NFP Corp —Providence, RI
- $50,000 - $55,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Paid time off
14d
$3000 New Hire Bonus for Mobile Diesel Mechanic
Cox Fleet —Newport, RI
- $61,100 - $91,700 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
8d
General Dentist
SMART FAITHWorks —Central Falls, RI
- Part-time
- Dental office
- Doctoral degree
- OSHA
- Dental insurance
- Flexible schedule
Quick Apply
$3000 New Hire Bonus for Mobile Diesel Mechanic
Cox Fleet —Fall River, MA
- $61,100 - $91,700 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
8d
Behavioral Health Registered Nurse Hiring Event
Brown University Health —Pawtucket, RI
- $35.70 - $71.40 an hour
- 8 hour shift
- Nursing
- RN License
- Mid-level
- COVID-19 protective measures
- Paid holidays
Clinical Supervisor
Wayside Youth & Family Support Network —Milford, MA
- $75,000 - $85,000 a year
- Full-time
- LMFT
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
Quick Apply
Optometric Technician
Bay Eye Center —Mansfield, MA
- From $19 an hour
- Full-time
- Sales
- Clinic
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Field Sales Manager (Must Have Door-to-Door Sales Experience)
AEON Staffing Group —Providence, RI
- $80,000 - $200,000 a year
- Full-time
- Clean driving record
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
13d
Support Engineer Level 3
Vertikal6 —Warwick, RI
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Customer service
- Health insurance
- Dental insurance
Quick Apply
8d
Maintenance Technician (Newport/Middletown, RI)
Maloney Properties LLC —Newport, RI
- $22 - $25 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Regional Sales Representative
New England Safety Systems, Inc —Taunton, MA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- System design
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Wildlife Technician
Big Blue Bug Solutions —Providence, RI
- $45,000 - $60,000 a year
- Extended hours
- Background check
- Customer service
- Mid-level
- Paid training
- Fuel card
Quick Apply
Tax Expert - Expert Center (Northeast)
Intuit —Mansfield, MA
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
1d
Electrician
US AMR-Jones Lang LaSalle Americas, Inc. —Walpole, MA
- $85,000 - $105,000 a year
- Online Application
- Background check
- Customer service
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
4d
Registered Nurse - Unit Manager
Mount Saint Rita Health Centre —Cumberland, RI
- From $41.45 an hour
- Full-time
- Background check
- Nursing
- Skilled nursing facility
- Free parking
- Health savings account
Quick Apply
6d
Traveling Retail Merchandiser
SAS Retail Services —Kingston, RI
- $18 an hour
- Part-time
- 18 years or older
- Up to 50% travel
- Merchandising
- Travel reimbursement
Dental Assistant
Plum Dental Group —Warwick, RI
- From $23 an hour
- Part-time
- CPR Certification
- Dental office
- First Aid Certification
- Opportunities for advancement
Quick Apply
Technician
National Seating & Mobility, Inc. —Franklin, MA
- $21 an hour
- 8 hour shift
- Customer service
- High school diploma or GED
- Assembly
- Paid holidays
- Health insurance
Quick Apply
Field Service Technician - Pump & Motor
Delta-Electro Power LLC —Cranston, RI
- Overtime
- Pass drug screening
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Cook
Sodexo —Newport, RI
- $16 - $26 an hour
- Online Application
- Ability to walk for extended periods
- No high school diploma
- High school diploma or GED
- Paid holidays
- Health insurance
7d

I want to receive the latest job alert for customer support & client services in providence, ri

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services jobs near providence, ri

Customer Support Specialist - Employee Benefits

NFP Corp -
Providence, RI

Apply Now

Job Details

Full-time
$50,000 - $55,000 a year
14 days ago

Benefits

Paid holidays
Paid time off
401(k) matching
Employee discount

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Posting Description:

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary of the Role: The Customer Support Representative partners with our Outside Sales Team to achieve business objectives and revenue goals. This position will be responsible for assisting in any and all activities as they relate to the sales and enrollment process, as well as handling a wide variety of requests from both customers and sales team members. Duties will also include a wide variety of administrative and account maintenance functions.

Essential Duties and Responsibilities:

Field incoming calls regarding health insurance and benefits, billing services, and general questions or concerns.
Conduct outbound calls to clients as needed in support of business activities.
Assist callers with maneuvering through online enrollment portals and billing systems and troubleshoot accounts across multiple carrier systems.
Respond quickly and accurately to customer inquiries, demonstrating expertise and knowledge of products and processes. Facilitate customer concerns when appropriate.
Advise customers regarding policy and provide benefit information across multi-carrier health insurance plans.
Partner with other department representatives to resolve complex customer service inquiries.
Monitor delegated customer service issues to ensure timely and accurate resolution.
Navigate a computerized data entry system and other relevant applications.
Maintain timely, accurate documentation for all appropriate transactions.
Consistently meet established productivity, schedule adherence, and quality standards.
Additional duties as assigned.
undefined

Knowledge, Skills, and/or Abilities:

Excellent communication and interpersonal skills; professional and effective oral and written skills.
Exceptional customer service skills, understands and delivers exemplary service both internally and externally at all times.
Ability to work well within all levels of an organization; always maintains a professional demeanor.
Ability to effectively multitask and possess excellent attention to detail and accuracy with exceptional follow-up skills.
Proven track record of dependability/reliability with an exemplary attendance record.
Proficient in Microsoft Office, including Word, Excel & Outlook.

Education and/or Experience:

High school diploma required
Bachelor's degree preferred or equivalent related work experience
Proven administrative and customer service experience
Familiarity with insurance and employee benefits is a plus
Familiarity with CRM systems and practices, experience with Salesforce is a plus
Bilingual preferred

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, when all is said and done, we exist to be there for others. The base salary range for this position is $50,000 to $55,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be resolved on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Apply Now

Refine Your Search

customer support & client services jobs in providence, ri

Customer Support Specialist - Employee Benefits

$3000 New Hire Bonus for Mobile Diesel Mechanic

General Dentist

$3000 New Hire Bonus for Mobile Diesel Mechanic

Behavioral Health Registered Nurse Hiring Event

Clinical Supervisor

Optometric Technician

Field Sales Manager (Must Have Door-to-Door Sales Experience)

Support Engineer Level 3

Maintenance Technician (Newport/Middletown, RI)

Regional Sales Representative

Wildlife Technician

Tax Expert - Expert Center (Northeast)

Electrician

Registered Nurse - Unit Manager

Traveling Retail Merchandiser

Dental Assistant

Technician

Field Service Technician - Pump & Motor

Cook

I want to receive the latest job alert for customer support & client services in providence, ri

Related Searches

Explore jobs in more locations

Who We Are:

Essential Duties and Responsibilities:

Knowledge, Skills, and/or Abilities:

Education and/or Experience:

What We Offer:

Job Seeker Tools

Employer Tools

Browse

Stay Connected