Top 38 Hardware technician Jobs in Providence, Ri

District Help Desk Technician
King Philip Regional School District —Norfolk, MA
- $44,000 - $48,000 a year
- Extended hours
- Background check
- Google Workspace
- Computer science
- Health insurance
- Dental insurance
Quick Apply
Technician ( level 2 /3)
Nerds to GO —Franklin, MA
- $23 - $35 an hour
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
IT Systems Technician
Uline —Putnam, CT
- $27 - $34 an hour
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- Paid holidays
- Tuition reimbursement
IT Help Desk Technician
RhodeWay Financial —Providence, RI
- $65,000 - $102,400 a year
- Mid-level
- High school diploma or GED
- Associate's degree
Quick Apply
IT Systems Support Technician - Level 1 - RI
CMIT Solutions —Cranston, RI
- $62,500 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
10d
IT Support Technician I
Teknor Apex Company —Pawtucket, RI
- On call
- 18 years or older
- Office
- Windows
Quick Apply
3d
IT Support Technician
Arcfield —Newport, RI
- $44,836.89 - $77,962.65 a year
- Full-time
- Remote
- Customer service
- Mid-level
- 4 years
- Paid holidays
- Disability insurance
IT Systems Support Technician - Level 2
CMIT Solutions —Cranston, RI
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
Senior IS Services Technician
Jordan's Furniture —Taunton, MA
- $26.50 - $33.50 an hour
- Full-time
- Computer literacy
- English
- Mid-level
- Employee discount
- Gym membership
Quick Apply
Tier 1 IT Support Technician (Full-Time, In-Office)
IT Support RI —North Smithfield, RI
- From $20 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Profit sharing
- Paid training
Quick Apply
Educational Support Services Technician (Desktop Support Technician)
Powersolv —Kingston, RI
- $25 - $31 an hour
- Contract
- Microsoft Word
- Background check
- High school diploma or GED
Quick Apply
Onsite IT Technician
Lucas-Milhaupt Inc —Warwick, RI
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
Help Desk Technician - Level 1
MBRAUN —Attleboro, MA
- $21 - $26 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
Substitute Desktop Support Technician
Exeter-West Greenwich Regional School District —West Greenwich, RI
- $16 an hour
- Part-time
- Customer service
- Mid-level
Deskside Services Technician
Allied Digital Services Ltd. —Johnston, RI
- $22 - $25 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Cell Phone Repair Technician and sales person
Cellular Mobile Services —East Providence, RI
- $16 - $20 an hour
- Part-time
- In-person
- Hand tools
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Network Technician - Level 2 Helpdesk
Alloy Holdings, LLC —Providence, RI
- Computer Science
- Mid-level
- Office
Quick Apply
Cell Phone Repair Technician
Cellular Mobile Services —Smithfield, RI
- $16 - $20 an hour
- Part-time
- In-person
- Hand tools
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
IT Support Technician
Cutter & Buck —New Bedford, MA
- $28 - $32 an hour
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Network Control Technician
Brightstar Lottery —West Greenwich, RI
- $49,920 - $67,500 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Continuous improvement
- Disability insurance
- Dental insurance

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District Help Desk Technician

King Philip Regional School District
Norfolk, MA

Quick Apply

Job Details

Full-time
$44,000 - $48,000 a year

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Desktop computer repair
Computer operation
Google Workspace
Customer communication
Network troubleshooting
Confidential information handling
Report writing
Email customer support
Technical documentation
Basic math
In-person customer service
Hardware maintenance
Employee relationship building
Windows
Incident Escalation
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Mentoring
Electrical layout diagram interpretation
Desktop applications
Equipment malfunction response
Technical writing
macOS
Productivity software
Technical support via email
Training
Desktop administration
Cross-functional collaboration

Full Job Description

District Help Desk Technician Job Description

SUMMARY:

Provide basic, ongoing, first-level, school-base technical support to teachers and other staff in the use of technology. Responsible for complying with Department of Technology standards and directives for the work to be accomplished.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The essential duties and responsibilities listed below are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties and responsibilities does not exclude them from the position if work is similar, related, or a logical assignment to the position.

Serve as an advisor to school staff for general technical issues.

Provide basic on-going first-line technical support to school staff and students.

Troubleshoot and repair minor computer and peripheral equipment problems/issues.

Management of accounts and reporting functions for select instructional applications.

Support school users with network access issues and reset passwords as needed.

Install and customize new computers with software/drivers

Upgrade/update software as needed.

Provide logistical support for new computers and peripherals (physical setup & placement).

Perform school specific technical work for district level technology initiatives.

Coordinate computer hardware repairs records for the school.

Document all work performed and enter requests for new services from the school Help Desk application.

Collaborate with staff on software purchases regarding technical requirements and limitations.

Verify technology purchases and provide logistical support for new deliveries on physical set-up and placement.

Maintain technology inventory records for the school.

Serve as a technical liaison with district technical support staff, outside vendors, and serve as a vendor contact for technical issues.

Prepare and support technology for online testing.

Participate in on-going technical support training as required.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Any combination of training and experience equivalent to:

Bachelor’s degree supplemented by coursework in computer science.

Three years of computer-related experience with a wide range of computer software.

Two years of technical customer service work.

LANGUAGE/COMMUNICATION SKILLS:

Ability to read, analyze and interpret documents such as federal, state, and local regulations, policy and procedure manuals, building plans, blueprints, schematics, wiring diagrams, and related documents.

Ability to write routine reports and correspondence.

Ability to effectively present information to speak effectively with, and respond to questions from staff, vendors and/or the public.

MATHEMATICAL SKILLS:

Ability to work with mathematical concepts such as probability and statistical inference.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

Ability to exercise independent judgement and apply policies in a consistent manner.

Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

CONFIDENTIALITY:

Ability to work with personnel information while maintaining the utmost of confidentiality.

OTHER SKILLS AND ABILITIES:

Communicate effectively both orally and in writing.

Determine appropriate action and escalation procedures.

Effective writing for documenting support procedures.

Establish and maintain cooperative and effective working relationships with others.

Maintain current knowledge of various systems applications and operations.

Operate a variety of office machines and equipment, including computer hardware and software.

Read and understand documentation and procedures manuals.

Receive and report on basic to complex software and hardware malfunctions.

Review, code, check, and enter data on a computer.

Train and provide clear and concise work direction to others.

Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions.

Understand and follow oral and written directions.

Work cooperatively with others.

Work independently with little direction.

Email and telephone etiquette.

Hardware and assigned software system terminology.

Help desk systems.

Microsoft Office Suite, GSuite for Education, and core software loaded onto standard desktop disk images.

Motivation and mentoring techniques.

MS Windows, MacOS, and ChromeOS operating system navigation and procedures.

Operation of computer hardware, including printers, scanners, terminals, and other peripherals.

Oral and written communication skills.

Principles and practices of work direction, supervision, mentoring, and training.

Record-keeping techniques.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is occasionally required to stand, walk, and reach with hands and arms.

The employee must occasionally lift and/or move up to 50 pounds or more.

Specific vision abilities required by this job include close vision and depth perception.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position occasionally requires working irregular or extended hours.

Ability to respond to emergencies on a 24/7/365 basis is required.

The noise level in the work environment is usually moderate.

Position demands meeting deadlines with severe time constraints.

EMPLOYMENT TERMS:

Individual employment contract; Exempt position

Salary will be commensurate with experience.

Base salary factors in the need to work variable hours from time to time.

The information contained in this position description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual(s) currently holding this position and additional duties may be assigned.

Pay: $44,000.00 - $48,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hardware technician jobs in providence, ri

District Help Desk Technician

Technician ( level 2 /3)

IT Systems Technician

IT Help Desk Technician

IT Systems Support Technician - Level 1 - RI

IT Support Technician I

IT Support Technician

IT Systems Support Technician - Level 2

Senior IS Services Technician

Tier 1 IT Support Technician (Full-Time, In-Office)

Educational Support Services Technician (Desktop Support Technician)

Onsite IT Technician

Help Desk Technician - Level 1

Substitute Desktop Support Technician

Deskside Services Technician

Cell Phone Repair Technician and sales person

Network Technician - Level 2 Helpdesk

Cell Phone Repair Technician

IT Support Technician

Network Control Technician

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