Top 4622 Manager, leave management Jobs in Providence, Ri

End User Experience Senior Manager
KRAFT GROUP LLC —Foxborough, MA
- $132,000 - $155,000 a year
- Full-time
- Office
- Windows
- 8 years
1d
Manager, Leave Management
Brown University Health —Providence, RI
- $100,027.20 - $165,048.00 a year
- 8 hour shift
- Nursing
- Office
- Bachelor's degree
14d
Senior Family Law Attorney (5+ Years Experience) | Lead Turco Legal's Expansion into Rhode Island
Turco Legal, PC —Providence, RI
- $125,000 - $225,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Primary Therapist
Ocean State Recovery Center —Johnston, RI
- $55,000 - $65,000 a year
- Full-time
- LMFT
- Addiction Medicine
- Licensed Clinical Social Worker
- Continuing education credits
- Health insurance
Quick Apply
Clinical Nurse Manager- $10,000 Sign on Bonus!
Catholic Memorial Home —Fall River, MA
- $40 - $45 an hour
- Full-time
- CPR Certification
- Skilled nursing facility
- RN License
- Free parking
- Paid holidays
Quick Apply
Clinical Supervisor, TST
FAMILY SERVICE OF RHODE ISLAND INC —Providence, RI
- $78,000 - $95,036 a year
- Full-time
- Management
- Word processing
- Writing skills
- Health insurance
- Dental insurance
13d
Project Manager
Access TCA —Whitinsville, MA
- $60,000 - $80,000 a year
- Extended hours
- CAD
- 5 years
- Team management
- Paid holidays
- Disability insurance
8d
$3000 New Hire Bonus for Mobile Diesel Mechanic
Cox Fleet —Newport, RI
- $61,100 - $91,700 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
7d
Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options
Talkiatry —Rhode Island
- $180,000 - $215,000 a year
- Part-time
- Remote
- Nursing
- Psychiatry
- Outpatient experience
- Health savings account
- Paid holidays
$3000 New Hire Bonus for Mobile Diesel Mechanic
Cox Fleet —Providence, RI
- $61,100 - $91,700 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
7d
Intake Nurse FT w/ Benefits - Middletown, RI
Visiting Nurse Home & Hospice —Middletown, RI
- $38 - $47 an hour
- Full-time
- Background check
- Nursing
- RN License
- Free parking
- Continuing education credits
Quick Apply
8d
RN Case Managers (FT) Needed for Home Health & Hospice, Excellent Pay & Benefits
Visiting Nurse Home & Hospice —Middletown, RI
- $38.95 - $47.91 an hour
- Full-time
- Background check
- Nursing
- RN License
- Paid training
- Paid holidays
Quick Apply
1d
Open Access Clinical Team Leader
CHILD & FAMILY SERVICES INC —Fall River, MA
- $70,720 - $80,080 a year
- Part-time
- LMFT
- Master's degree
- Clinic
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Landscape Maintenance Crew Leader
Landscape Creations of Rhode Island —Saunderstown, RI
- $27 - $30 an hour
- Weekends as needed
- Spanish
- Clean driving record
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
1d
Licensed Practical Nurse (LPN) 3pm Clinical Manager
Fall River HealthCare —Fall River, MA
- $40.00 - $45.44 an hour
- Full-time
- CPR Certification
- Nursing
- Mid-level
- Paid holidays
- Health insurance
9d
RN Patient Care Manager - Home Health
AccentCare, Inc. —Fall River, MA
- $90,000 - $100,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Lead Toddler Teacher
Bright Ideas —Middletown, RI
- $19 - $21 an hour
- Full-time
- Background check
- Classroom
- CPR Certification
- Health insurance
- 401(k)
Quick Apply
6d
Superintendent/Maintenance
The Boston Land Company Management Services —Wrentham, MA
- $60,000 - $70,000 a year
- Full-time
- Background check
- Maintenance
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Sr IT Infrastructure Engineer/Lead IT Infrastructure Engineer
AIPSO —Johnston, RI
- $92,300 - $176,000 a year
- Full-time
- Computer science
- 7 years
- Computer Science
Quick Apply
Production Control Manager
Primo Medical Group —West Bridgewater, MA
- $80,000 - $90,000 a year
- Full-time
- Background check
- Military
- Word processing
- Health insurance
- Dental insurance
Quick Apply
12d

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manager, leave management jobs near providence, ri

End User Experience Senior Manager

KRAFT GROUP LLC -
Foxborough, MA

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Job Details

Full-time
$132,000 - $155,000 a year
1 day ago

Qualifications

Managing technical support teams
Stakeholder engagement
Staff supervision
Managing teams in a customer support role
Team leadership
Frontline customer support management
Technical user customer support
Stakeholder relationship building
Senior leadership
Stakeholder management

Full Job Description

SUMMARY: The End User Experience Senior Manager is responsible for defining and advancing the strategy, standards, and delivery of end-user technology services across all TKG operating companies. This role focuses on optimizing the overall employee technology experience by aligning support operations, endpoint services, and workplace technologies with business needs and enterprise priorities.

This leader drives continuous improvement in service quality, user satisfaction, and operational efficiency through data-driven insights, modern service management practices, and strong partnership with IT and business leadership. The role serves as a key advisor on end-user experience, service delivery strategy, and digital workplace evolution.

DUTIES AND RESPONSIBILITIES

Lead and evolve the enterprise end-user support model, including helpdesk and multi-site support teams, with a focus on service quality, user experience, and scalable operating models.
Define the strategy and lifecycle governance for endpoint computing environments (Windows and Mac), ensuring alignment with security, performance, and modern workplace standards.
Own the end-to-end service delivery framework, including ITSM processes, KPIs, and SLAs; leverage performance insights to drive continuous improvement and enhanced user experience.
Define and implement end-user experience measurement frameworks, using insights to proactively identify pain points and drive continuous improvement initiatives.
Establish and govern enterprise service standards, policies, and operating procedures to ensure consistency, compliance, and alignment with industry best practices.
Provide strategic oversight of distributed and on-site support functions, ensuring alignment with enterprise service expectations, security standards, and operational consistency.
Oversee the enterprise mobility and device services portfolio, including vendor strategy, lifecycle management, and cost optimization.
Govern workplace service operations (Move/Add/Change), ensuring efficient execution and adherence to change management standards.
Drive the adoption of self-service capabilities, automation, and knowledge management strategies to improve resolution times, reduce support demand, and enhance user autonomy.
Lead initiatives to optimize support tiers and shift-left strategies, ensuring issues are resolved at the lowest appropriate level while improving speed and user satisfaction.
Lead delivery of technology services supporting high-profile business operations, including event-based support, ensuring reliability, readiness, and seamless execution.
Partner with business and IT leadership to identify experience gaps, prioritize improvements, and drive initiatives that enhance productivity and service quality.
Establish and lead voice-of-the-customer programs, including user feedback loops, service reviews, and engagement forums to align services with evolving business needs.
Partner with IT leadership to define and evolve the digital workplace strategy, including collaboration tools, endpoint experience, and emerging technologies that enhance employee productivity and engagement.
Partner with cybersecurity and infrastructure teams to ensure endpoint experience aligns with enterprise security standards while minimizing user friction.
Lead strategic initiatives and service transformation efforts, including roadmap development, resource planning, and executive-level reporting.
Participate in the rotation of event coverage and manage the on-call coverage rotation and escalation process to ensure consistent, reliable support across all operating companies and events.
Special projects and assignments as business dictates
Responsible for the creation, maintenance and control of all personal identifiable information (PII) or any other information protected by Confidentiality and Privacy Standards see Mass Regulations on Personal Identity Regulations and HIPAA.

SUPERVISORY RESPONSIBILITIES

Helpdesk Technician (4)
IT Site Manager (3)
System Engineer

SKILLS AND QUALIFICATIONS

Bachelor’s degree in Information Technology or relevant experience
8+ years of experience in support management, IT operations, or other end-user support-based functional areas.
8+ years of supervisory experience, including leading teams and overseeing functional responsibilities
Demonstrated experience with ITSM and ITIL concepts, including incident, request, problem, and change management best practices
Strong stakeholder management and communication skills, with the ability to influence across technical and business teams
Results-driven, highly organized, and capable of managing complex operational environments
Strong technical aptitude in end-user computing, support tools, and workplace technologies
Must have attention to detail and focused concentration.
Must be able to learn new tasks and complete tasks independently.
Must possess strong organizational skills, ability to multi-task and responsiveness.

PHYSICAL DEMANDS

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate
Fast-paced office environment
On-call and event coverage availability.

CERTIFICATES, LICENSES, REGISTRATIONS

Microsoft Certified Solutions Expert (MCSE) preferred.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

#LI-KG

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Refine Your Search

manager, leave management jobs in providence, ri

End User Experience Senior Manager

Manager, Leave Management

Senior Family Law Attorney (5+ Years Experience) | Lead Turco Legal's Expansion into Rhode Island

Primary Therapist

Clinical Nurse Manager- $10,000 Sign on Bonus!

Clinical Supervisor, TST

Project Manager

$3000 New Hire Bonus for Mobile Diesel Mechanic

Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options

$3000 New Hire Bonus for Mobile Diesel Mechanic

Intake Nurse FT w/ Benefits - Middletown, RI

RN Case Managers (FT) Needed for Home Health & Hospice, Excellent Pay & Benefits

Open Access Clinical Team Leader

Landscape Maintenance Crew Leader

Licensed Practical Nurse (LPN) 3pm Clinical Manager

RN Patient Care Manager - Home Health

Lead Toddler Teacher

Superintendent/Maintenance

Sr IT Infrastructure Engineer/Lead IT Infrastructure Engineer

Production Control Manager

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