Top 3014 Night manager Jobs in Providence, Ri

Customer Support Center Team Lead
HOMEX Services Group —Lincoln, RI
- $24 an hour
- Weekends as needed
- English
- Mid-level
- Windows
Quick Apply
10d
Sanitation Manager
Concord Foods LLC —Brockton, MA
- $100,000 - $120,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Health insurance
- Dental insurance
Quick Apply
Second Shift Area Supervisor (Janitorial)
Martins Maintenance, Inc. —East Providence, RI
- $46,800 - $60,000 a year
- Weekends as needed
- Background check
- Spanish
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Facilities Manager
Uline —Putnam, CT
- $100,000 - $150,000 a year
- Full-time
- 5 years
- Pass drug screening
- Bachelor's degree
- Paid holidays
- Health insurance
Facilities Manager
Uline —Coventry, RI
- $100,000 - $150,000 a year
- Full-time
- 5 years
- Pass drug screening
- Bachelor's degree
- Paid holidays
- Health insurance
Maintenance Manager (NE2024MM100)
Blue Castle Agency —Providence, RI
- $80,000 - $125,000 a year
- Full-time
- Writing skills
- Mid-level
- Team management
- Dental insurance
- Vision insurance
Quick Apply
Case Mgr - DSNP
Blue Cross and Blue Shield of RI Careers —Providence, RI
- $73,600 - $110,400 a year
- Full-time
- Hybrid work
- Bilingual
- RN License
- Mid-level
- Loan repayment program
- Dental insurance
Dispatcher
Now Delivery —Smithfield, RI
- $28 - $30 an hour
- Weekends as needed
- Computer literacy
- Computer skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
3d
Clinical Access Specialist PT Weekend Nights
Care New England Health System —Providence, RI
- Part-time
- Microsoft Outlook
- Hospital
- Mid-level
Case Manager - Behavioral Health
Blue Cross and Blue Shield of RI Careers —Providence, RI
- $73,600 - $110,400 a year
- Full-time
- Hybrid work
- Hospital
- Mid-level
- Office
- Loan repayment program
- Dental insurance
Night Replenishment Manager
Home Depot / THD —Johnston, RI
- $50,000 - $60,000 a year
- 18 years or older
- Merchandising
- No experience needed
Residential Manager
FAMILY SERVICE OF RHODE ISLAND INC —Providence, RI
- $31.64 - $39.34 an hour
- Weekends as needed
- Management
- Mid-level
- Residential
- Health insurance
- Dental insurance
Online Studio Casino Shift Manager - Part Time
Bally's Twin River Lincoln —Lincoln, RI
- $32 an hour
- Part-time
- Writing skills
- Basic math
- 3 years
Quick Apply
Property Manager (NE2024PM100)
Blue Castle Agency —Providence, RI
- $75,000 - $110,000 a year
- Full-time
- Mid-level
- 3 years
- Computer skills
- Dental insurance
- Vision insurance
Quick Apply
Sr. Property Manager (NE2024SPM100)
Blue Castle Agency —Providence, RI
- $90,000 - $125,000 a year
- Full-time
- 5 years
- Computer skills
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
Front Office - Overnight Manager
Omni Hotels & Resorts —Providence, RI
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
Quick Apply
Employee Relations Manager
KRAFT GROUP LLC —Foxborough, MA
- $110,000 - $126,000 a year
- Full-time
- Background check
- HIPAA
- Mid-level
Supervisor II, Electrode Production (3rd Shift)
Zoll Medical Corporation —Pawtucket, RI
- $81,900 - $122,800 a year
- Mid-level
- High school diploma or GED
- Assembly
Warehouse Manager, Evening/Night Shift
Johnson Brothers of Rhode Island, Inc. —North Kingstown, RI
- Overnight shift
- Mid-level
- Mentoring
- Warehouse
Quick Apply
Property Manager - Affordable Housing
Pinnacle Property Management LLC —North Kingstown, RI
- $30.20 - $35.70 an hour
- Full-time
- Background check
- Mid-level
- Apartments
- Health insurance
- Dental insurance
Quick Apply
5d

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night manager jobs near providence, ri

Customer Support Center Team Lead

HOMEX Services Group -
Lincoln, RI

Quick Apply

Job Details

Full-time
$24 an hour
10 days ago

Qualifications

Customer communication
Technical support via phone
English
Windows
High school diploma or GED
Project management
Remote access software
Remote desktop tools
Technical Proficiency

Full Job Description

Customer Support Center Team Lead

Lead a High-Performing Customer Support Team | Starting at $24/Hour | Full-Time

Company Overview

Founded in 2017, HomeX Services Group operates regionally throughout the Northeast and Mid-Atlantic as a provider of a wide range of home services including HVAC, plumbing, and electrical services. A focus on people, technology, and operations has helped HomeX be recognized as one of the fastest growing HVAC, Plumbing, and Electrical Services providers in both the residential and commercial segments. We understand that a home is our client’s biggest investment and that they want to keep it in top condition. To achieve this, we are committed to living out our values of providing quality service each day to best serve homeowners. We strive to maintain our commitment of excellence in service through high-quality partnerships with other like-minded organizations with a people-first vision.

Position Overview

We are seeking a motivated and multi-talented individual with strong client service technical skills to join our Command Center. You will be responsible for providing contact center support for our new and existing customers. This is a critical role that supports and interacts directly with our clients/customers.

Available Shifts

Choose from one of our full-time schedules:

7:00 AM – 3:30 PM
12:00 PM – 8:30 PM
2:30 PM – 11:00 PM

*Weekend and holiday availability is required*

Essential Job Functions

Be a product and process expert, guiding your team your team with deep knowledge of our tools, services and customer needs to ensure they are equipped for success.
Lead and coach a team of customer support agents to achieve and maintain top-tier performance in quality, productivity, and attendance metrics.
Provide regular, constructive feedback based on quality assurance (QA) scores, customer survey responses, and queue observations.
Handle customer escalations with poise and professionalism, stepping in to resolve complex or high-priority issues as needed.
Oversee daily operations and manage team performance to ensure members meet performance standards while maintaining focus on delivering a best-in-class customer experience and achieving key performance targets.
Act as a point of contact for escalated customer issues, facilitating timely and effective resolutions
Assist staff with customer concerns and technology issues.
Ensure team members adhere to schedules, breaks, and performance standards to maintain productivity.
Monitor call quality and metrics, providing feedback and developing action plans.
Monitor and manage real-time queues, ensuring staff availability to meet service level targets.
Participate in quality assurance; assure 100% client satisfaction
Generate reports on team performance, call volumes, and customer satisfaction.
Drive performance improvement initiatives by setting SMART goals for your team, ensuring clear paths for growth and success.
Maintain accurate coaching logs and feedback records for each agent.
Receive, manage, and own escalations from Client Support Staff and other HxSG employees
Foster a positive team environment by recognizing achievements, encouraging collaboration, and addressing team concerns.
Work closely with management to implement strategies that enhance team performance and meet organizational goals.
Identify opportunities for process enhancements and actively participate in initiatives aimed at improving efficiency and customer satisfaction.
Report system, customer or operational issues impacting service quality.
Perform other administrative duties and special projects as assigned by the Supervisor.

Required Skills and Experience

Minimum 3 years in contact/call center environment preferred
Prior Lead experience a plus but not required
Experience and proficiency in all Company support applications and tools
Experience with Microsoft Windows operating systems
Excellent communications skills verbal and written (Must be fluent in English)
Strong organizational, project management and multitasking skills
The ability to work independently and likewise as a team player
Comfortable troubleshooting over the phone, at times using remote desktop sharing utilities
Ability to multitask and effectively handle shifting priorities professionally
Teamwork approach, enthusiasm and a strong desire to succeed!

Requirements

Employment Type: Full-time
Work Hours: 40 to 40 hours work
Required Education: High school or equivalent
Required Experience: Experienced(3) years

Pay: $24.00 per hour

Quick Apply

Refine Your Search

night manager jobs in providence, ri

Customer Support Center Team Lead

Sanitation Manager

Second Shift Area Supervisor (Janitorial)

Facilities Manager

Facilities Manager

Maintenance Manager (NE2024MM100)

Case Mgr - DSNP

Dispatcher

Clinical Access Specialist PT Weekend Nights

Case Manager - Behavioral Health

Night Replenishment Manager

Residential Manager

Online Studio Casino Shift Manager - Part Time

Property Manager (NE2024PM100)

Sr. Property Manager (NE2024SPM100)

Front Office - Overnight Manager

Employee Relations Manager

Supervisor II, Electrode Production (3rd Shift)

Warehouse Manager, Evening/Night Shift

Property Manager - Affordable Housing

I want to receive the latest job alert for night manager in providence, ri

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