Top 767 Packaging associate, lead Jobs in Providence, Ri

Customer Support Center Team Lead
HOMEX Services Group —Lincoln, RI
- $24 an hour
- Weekends as needed
- English
- Mid-level
- Windows
Quick Apply
7d
Lead Broiler Cook
Camille's —Providence, RI
- $18 - $25 an hour
- Weekends as needed
- Cooking
- High school diploma or GED
- In-person
Quick Apply
Shipyard Planning Scheduler Lead- DIRECT HIRE
NSC Staffing —Providence, RI
- $75,000 - $100,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Relocation assistance
Quick Apply
Quality Production Associate
CoWorx Staffing —East Providence, RI
- $17.00 - $19.50 an hour
- Computer literacy
- Basic math
- No high school diploma
Quick Apply
5d
Lead Mover & Driver (Non-CDL)
All My Sons Moving & Storage —Providence, RI
- $25 - $35 an hour
- Multiple hires
- Background check
- Military
- Pass drug screening
- Health insurance
- 401(k)
Quick Apply
Packaging Associate
Connexion —East Providence, RI
- $18.00 - $19.25 an hour
- Monday to Friday
- Customer service
- English
- High school diploma or GED
Quick Apply
7d
Warehouse Associate: Picking and Packing and Assembly available
Rhode Island Novelty —Fall River, MA
- $18 - $20 an hour
- Full-time
- No experience needed
- Assembly
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
Lead Medical Secretary
Brown University Health —Providence, RI
- $20.96 - $34.61 an hour
- 8 hour shift
- Mid-level
- Outpatient
Warehouse Associate
Grabie Wool —Woonsocket, RI
- $21 - $24 an hour
- Full-time
- Forklift
- Warehouse
- Warehouse experience
- Health insurance
- 401(k)
Quick Apply
Pack and Tie Associate
Alloy Holdings, LLC —Providence, RI
- High school diploma or GED
- Entry level
Quick Apply
1d
Warehouse Associate
My Assembly Solutions —East Providence, RI
- $18 - $20 an hour
- Full-time
- Basic math
- ERP systems
- Forklift
Quick Apply
Materials Associate, Warehouse
Anduril Industries —North Kingstown, RI
- $22 - $33 an hour
- Email
- Customer service
- Forklift
- Driver's License
Quick Apply
Shipping & Receiving Associate, Warehouse
Anduril Industries —North Kingstown, RI
- $25 - $33 an hour
- Email
- Customer service
- Forklift
- Driver's License
Quick Apply
Crating and Packaging Associate
SURPLUS SOLUTIONS HOLDINGS LLC —Woonsocket, RI
- $25 - $33 an hour
- Full-time
- Mid-level
- Forklift
- Warehouse
Quick Apply
8d
Packaging Associate, Lead
Nordson —East Providence, RI
- Online Application
- Basic math
- Mid-level
- High school diploma or GED
Guest Experience Lead | Wayland Square
Lululemon —Providence, RI
- $22.50 - $27.89 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
14d
Inventory Associate, Shipping & Receiving
Anduril Industries —North Kingstown, RI
- $22 - $33 an hour
- Email
- Customer service
- Forklift
- Driver's License
Quick Apply
Part Time Support Lead - 8284 Providence
Five Below Inc —Providence, RI
- From $16.50 an hour
- Part-time
- Mid-level
- Travel
- 1 year
- Health insurance
Quick Apply
23h
Team Lead
Ben & Jerrys CT/RI/NJ —Providence, RI
- $19 - $24 an hour
- Part-time
- Food service experience
- Retail management
- Leadership
- Flexible schedule
Quick Apply
LEAD STEWARD
Levy Sector —Pawtucket, RI
- $18 - $22 an hour
- Part-time
- Restaurant
- Entry level
- Kitchen
- Wellness program
- Paid time off
Quick Apply

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packaging associate, lead jobs near providence, ri

Customer Support Center Team Lead

HOMEX Services Group -
Lincoln, RI

Quick Apply

Job Details

Full-time
$24 an hour
7 days ago

Qualifications

Customer communication
Technical support via phone
English
Windows
High school diploma or GED
Project management
Remote access software
Remote desktop tools
Technical Proficiency

Full Job Description

Customer Support Center Team Lead

Lead a High-Performing Customer Support Team | Starting at $24/Hour | Full-Time

Company Overview

Founded in 2017, HomeX Services Group operates regionally throughout the Northeast and Mid-Atlantic as a provider of a wide range of home services including HVAC, plumbing, and electrical services. A focus on people, technology, and operations has helped HomeX be recognized as one of the fastest growing HVAC, Plumbing, and Electrical Services providers in both the residential and commercial segments. We understand that a home is our client’s biggest investment and that they want to keep it in top condition. To achieve this, we are committed to living out our values of providing quality service each day to best serve homeowners. We strive to maintain our commitment of excellence in service through high-quality partnerships with other like-minded organizations with a people-first vision.

Position Overview

We are seeking a motivated and multi-talented individual with strong client service technical skills to join our Command Center. You will be responsible for providing contact center support for our new and existing customers. This is a critical role that supports and interacts directly with our clients/customers.

Available Shifts

Choose from one of our full-time schedules:

7:00 AM – 3:30 PM
12:00 PM – 8:30 PM
2:30 PM – 11:00 PM

*Weekend and holiday availability is required*

Essential Job Functions

Be a product and process expert, guiding your team your team with deep knowledge of our tools, services and customer needs to ensure they are equipped for success.
Lead and coach a team of customer support agents to achieve and maintain top-tier performance in quality, productivity, and attendance metrics.
Provide regular, constructive feedback based on quality assurance (QA) scores, customer survey responses, and queue observations.
Handle customer escalations with poise and professionalism, stepping in to resolve complex or high-priority issues as needed.
Oversee daily operations and manage team performance to ensure members meet performance standards while maintaining focus on delivering a best-in-class customer experience and achieving key performance targets.
Act as a point of contact for escalated customer issues, facilitating timely and effective resolutions
Assist staff with customer concerns and technology issues.
Ensure team members adhere to schedules, breaks, and performance standards to maintain productivity.
Monitor call quality and metrics, providing feedback and developing action plans.
Monitor and manage real-time queues, ensuring staff availability to meet service level targets.
Participate in quality assurance; assure 100% client satisfaction
Generate reports on team performance, call volumes, and customer satisfaction.
Drive performance improvement initiatives by setting SMART goals for your team, ensuring clear paths for growth and success.
Maintain accurate coaching logs and feedback records for each agent.
Receive, manage, and own escalations from Client Support Staff and other HxSG employees
Foster a positive team environment by recognizing achievements, encouraging collaboration, and addressing team concerns.
Work closely with management to implement strategies that enhance team performance and meet organizational goals.
Identify opportunities for process enhancements and actively participate in initiatives aimed at improving efficiency and customer satisfaction.
Report system, customer or operational issues impacting service quality.
Perform other administrative duties and special projects as assigned by the Supervisor.

Required Skills and Experience

Minimum 3 years in contact/call center environment preferred
Prior Lead experience a plus but not required
Experience and proficiency in all Company support applications and tools
Experience with Microsoft Windows operating systems
Excellent communications skills verbal and written (Must be fluent in English)
Strong organizational, project management and multitasking skills
The ability to work independently and likewise as a team player
Comfortable troubleshooting over the phone, at times using remote desktop sharing utilities
Ability to multitask and effectively handle shifting priorities professionally
Teamwork approach, enthusiasm and a strong desire to succeed!

Requirements

Employment Type: Full-time
Work Hours: 40 to 40 hours work
Required Education: High school or equivalent
Required Experience: Experienced(3) years

Pay: $24.00 per hour

Quick Apply

Refine Your Search

packaging associate, lead jobs in providence, ri

Customer Support Center Team Lead

Lead Broiler Cook

Shipyard Planning Scheduler Lead- DIRECT HIRE

Quality Production Associate

Lead Mover & Driver (Non-CDL)

Packaging Associate

Warehouse Associate: Picking and Packing and Assembly available

Lead Medical Secretary

Warehouse Associate

Pack and Tie Associate

Warehouse Associate

Materials Associate, Warehouse

Shipping & Receiving Associate, Warehouse

Crating and Packaging Associate

Packaging Associate, Lead

Guest Experience Lead | Wayland Square

Inventory Associate, Shipping & Receiving

Part Time Support Lead - 8284 Providence

Team Lead

LEAD STEWARD

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