Top 2213 Resource manager Jobs in Providence, Ri

Training & Quality Assurance Manager
ACCESSPOINT RI —Cranston, RI
- $80,000 - $90,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- 5 years
- Residential
Quick Apply
6d
Manager, Talent Development
Textron Inc. —Providence, RI
- Full-time
- Customer service
- 5 years
- Office
- Dental insurance
- Tuition reimbursement
7d
End User Experience Senior Manager
KRAFT GROUP LLC —Foxborough, MA
- $132,000 - $155,000 a year
- Full-time
- Office
- Windows
- 8 years
3d
Manager, Inventory Control
Gotham Greens —Providence, RI
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Microsoft Office
- 3 years
Quick Apply
Customer Service Manager, Airport Customer Experience
American Airlines —Providence, RI
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Business Operations Manager
Nautilus Defense —Pawtucket, RI
- $80,000 - $110,000 a year
- Full-time
- Office
- 3 years
- Recruiting
Human Resources Partner
Providence School District —Providence, RI
- $88,074 - $90,497 a year
- Full-time
- Bilingual
- School experience
- Research
Senior Manager, Meetings & Events
Fidelity Investments —Smithfield, RI
- $85,000 - $171,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Loan repayment program
- Health insurance
26-27 RI Director of School Operations
Achievement First (Non-Teaching) —Providence, RI
- $97,167 - $126,781 a year
- Full-time
- Spanish
- Data analysis skills
- 3 years
- 403(b) matching
- Health insurance
IS Support and Help Desk Manager
Sturdy Health —Attleboro, MA
- $101,120.77 - $157,957.62 a year
- Full-time
- 7 years
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
3d
Instructional Designer I - REMOTE
Ryder System —Providence, RI
- $65,000 - $75,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
- Disability insurance
- Health insurance
Program Manager
FAMILY SERVICE OF RHODE ISLAND INC —Providence, RI
- $31.64 - $39.34 an hour
- Part-time
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Sr. Operations Manager
Amazon.com Services LLC - A57 —Johnston, RI
- $135,000 - $182,700 a year
- Weekends as needed
- Engineering
- Mentoring
- Recruiting
- AD&D insurance
- Health insurance
Staff Relations Manager
Amgen —West Greenwich, RI
- $103,054.85 - $139,427.15 a year
- Hybrid work
- Doctoral degree
- Master's degree
- High school diploma or GED
- Disability insurance
- Health insurance
Contract Manager
CVS Health —Woonsocket, RI
- $60,300 - $145,860 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
13d
Assistant Manager
Rhode Island College —Providence, RI
- $70,000 - $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Wellness program
- Paid holidays
Manager Client Implementation
Blue Cross and Blue Shield of RI Careers —Providence, RI
- $102,300 - $163,700 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Loan repayment program
- Dental insurance
13d
Sr. Operations Manager
Amazon.com Services LLC —Fall River, MA
- $135,000 - $182,700 a year
- Full-time
- 7 years
- Mentoring
- Recruiting
- AD&D insurance
- Health insurance
Impact Manager
City Year —Providence, RI
- Full-time
- School experience
- Education
- Continuous improvement
- AD&D insurance
- Disability insurance
14d
Housekeeping Manager
Providence - Hilton —Providence, RI
- $55,000 - $65,000 a year
- Full-time
- Hotel
- Accounting
- US work authorization
- Health insurance
- Dental insurance
Quick Apply

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Training & Quality Assurance Manager

ACCESSPOINT RI -
Cranston, RI

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
6 days ago

Qualifications

Employee onboarding
Experience working with individuals with developmental disabilities
Community partnership development
Project management experience in education
Program design
Experience working with individuals with neurodevelopmental disorders
Accreditation standards (regulatory compliance area)
Overseeing educational regulatory compliance
5 years
Healthcare Administration
Coaching
Job-specific skills training (staff training program)
Online learning activities
Employee retention
Metrics Reporting
Implementing healthcare compliance training programs
State healthcare regulations
Leadership training instructional design
Leadership development
Collaborative curriculum development
Bachelor's degree in business administration
Master's degree
Online learning curriculum development
Employee data management
Analysis skills
Records management
Education
Data management
Social service program quality assurance
Employee retention strategy

Full Job Description

Training & Quality Assurance Manager

The Training & Workforce Development Manager is responsible for leading the organization's training, workforce development, and regulatory compliance initiatives to ensure employees have the knowledge and skills necessary to provide high-quality services. This position partners with leadership across all departments to identify training needs, develop innovative learning solutions, ensure compliance with all regulatory requirements, and foster a culture of continuous learning and professional growth.

The Training & Workforce Development Manager serves as the organization's primary resource for employee training, maintains training systems and records, develops curriculum, supports licensing and survey readiness, and builds strategic partnerships that enhance workforce development opportunities.

Essential Responsibilities

Training & Workforce Development

Develop, implement, and continuously improve organization-wide training and professional development programs.
Design and maintain onboarding, orientation, annual compliance training, leadership development, and competency-based learning programs.
Develop and deliver instructor-led, virtual, and e-learning training as needed.
Create and maintain training curriculum using adult learning principles and evidence-based instructional practices.
Develop career pathways, certification programs, apprenticeships, and workforce development initiatives that support employee growth and retention.
Evaluate training effectiveness through competency assessments, employee feedback, quality metrics, and performance outcomes.

Compliance & Regulatory Oversight

Ensure all required training complies with federal, state, licensing, accreditation, and organizational requirements.
Maintain knowledge of Rhode Island regulations governing services for individuals with intellectual and developmental disabilities.
Support organizational readiness for licensing reviews, surveys, audits, and regulatory inspections.
Ensure training documentation, records, and certifications are accurate, current, and audit-ready.
Monitor employee training compliance, certification renewals, and regulatory deadlines and proactively address deficiencies.
Maintain and update training-related policies, procedures, and documentation to reflect current regulations and best practices.

Department Collaboration

Partner with directors and managers to assess department-specific training needs and develop targeted learning plans.
Collaborate with Human Resources, Clinical Services, Residential Services, Cornerstone, and other departments to identify performance trends and implement training solutions.
Translate findings from audits, incident reviews, employee feedback, and quality improvement initiatives into meaningful training programs.
Provide consultation and guidance to leaders regarding employee development, compliance, and training requirements.

Quality Improvement

Identify trends and opportunities for continuous improvement.
Develop corrective training plans in response to survey findings, audits, incidents, and quality improvement initiatives.
Utilize data and metrics to improve training outcomes and organizational performance.

Partnerships & Innovation

Build and maintain collaborative partnerships with state agencies, educational institutions, workforce development organizations, and professional associations.
Collaborate with organizations such as BHDDH, RIDOH, RIDE, NADSP, CCRI, RIC, Building Futures, and other community partners to expand workforce development opportunities.
Identify innovative training methods, technology, certifications, and educational opportunities that strengthen the workforce.

Training Administration

Serve as the organization's primary point of contact for all training-related questions and compliance requirements.
Manage the Learning Management System (LMS) and all employee training records.
Track mandatory training completion, certifications, continuing education, and competency requirements.
Generate reports and provide training metrics to leadership.
Coordinate external trainers, instructors, vendors, and educational partners.

Qualifications

Education

Bachelor's degree in Human Services, Education, Organizational Development, Healthcare Administration, Business Administration, or a related field required.
Master's degree preferred.

Experience

Minimum of five years of experience in training, workforce development, organizational development, education, or human services.
Experience working within the intellectual and developmental disabilities (I/DD) field strongly preferred.
Experience developing curriculum and facilitating adult learning.
Experience managing learning management systems and training compliance.
Experience supporting licensing surveys, audits, or regulatory compliance preferred.

Knowledge

Thorough understanding of Rhode Island's I/DD service system.
Knowledge of Rhode Island Department of Behavioral Healthcare, Developmental Disabilities and Hospitals (BHDDH), and Rhode Island Department of Education (RIDE) regulations and requirements, as applicable.
Knowledge of licensing standards, survey processes, accreditation requirements, and regulatory compliance.
Understanding of adult learning principles and instructional design.
Knowledge of quality assurance, continuous quality improvement, and performance improvement methodologies.

Skills & Competencies

Excellent organizational and project management skills with exceptional attention to detail.
Strong curriculum development and presentation skills.
Excellent written, verbal, and interpersonal communication skills.
Demonstrated ability to build collaborative partnerships across departments and with external organizations.
Strong analytical and problem-solving skills.
Solution-oriented with the ability to develop practical, effective approaches to organizational challenges.
Ability to influence and coach employees and leaders at all organizational levels.
Strong technology skills, including Microsoft Office and Learning Management Systems.
Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.
Commitment to continuous improvement, innovation, accountability, and employee development.

Preferred Certifications

Certified Professional in Talent Development (CPTD), ATD certification, SHRM-CP/SHRM-SCP, or comparable professional certification preferred.
CPI Instructor, CPR Instructor, or other relevant training certifications preferred.
Experience with NADSP credentialing, Registered Apprenticeship Programs, or workforce development initiatives is highly desirable.

Quick Apply

Refine Your Search

resource manager jobs in providence, ri

Training & Quality Assurance Manager

Manager, Talent Development

End User Experience Senior Manager

Manager, Inventory Control

Customer Service Manager, Airport Customer Experience

Business Operations Manager

Human Resources Partner

Senior Manager, Meetings & Events

26-27 RI Director of School Operations

IS Support and Help Desk Manager

Instructional Designer I - REMOTE

Program Manager

Sr. Operations Manager

Staff Relations Manager

Contract Manager

Assistant Manager

Manager Client Implementation

Sr. Operations Manager

Impact Manager

Housekeeping Manager

I want to receive the latest job alert for resource manager in providence, ri

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