Top 11 Virtual assistant Jobs in Providence, Ri

Virtual Assistant - Bilingual Spanish speaking (on site)
Citizens Financial Group —Johnston, RI
- From $24.04 an hour
- Weekends as needed
- Background check
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Assistant Property Manager - Accounting (remote/hybrid)
Maloney Properties LLC —Middletown, RI
- $58,000 - $62,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Rhode Island Nurse Practitioner (NP) / Physician Assistant (PA-C) – Flexible Schedule (Full Time) | Remote
Luro Health —Warwick, RI
- $57 - $65 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- Computer skills
- Flexible schedule
Quick Apply
Speech Language Pathology Assistant (SLPA) - Bilingual Spanish Remote
All Care Therapies —Providence, RI
- $30 - $46 an hour
- Part-time
- Remote
- Spanish
- Mid-level
- Outpatient experience
- Referral program
Quick Apply
Virtual Seasonal Physician Assistant - NY Licensed
One Medical —Providence, RI
- $80 an hour
- Seasonal
- Remote
- Mid-level
- Outpatient experience
- Master's degree
- Commuter assistance
- Paid parental leave
Quick Apply
Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote
All Care Therapies —Providence, RI
- $41 - $46 an hour
- Part-time
- Spanish
- HIPAA
- Clinic experience
Quick Apply

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Assistant Property Manager - Accounting (remote/hybrid)
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Virtual Assistant - Bilingual Spanish speaking (on site)

Citizens Financial Group -
Johnston, RI

Apply Now

Job Details

Full-time
From $24.04 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Spanish
High school diploma or GED
Video conferences (communication methods)

Full Job Description

Description

Starting Pay rate: $24.04 hourly

Be a part of one of the most exciting new delivery channels at Citizens. Transactions aren’t at the heart of banking — relationships are. You look customers in the eye and greet them through a virtual video session with a smile — just like you would a friend or a neighbor. Whether you’re processing transactions, giving advice and meeting customers needs, or collaborating with your branch team, you provide a memorable, meaningful experience to every customer, every day.

As a Citizens Virtual Assistant, you will be the first line of contact with our valued Citizens customer through a new delivery channel called Interactive Teller Machine. Our mission is to help customers reach their potential no matter where they are on their journey and in this role, you will represent Citizens with a friendly, memorable, and productive customer experience. With a re-imagined banking experience, the Citizens Virtual Assistant will help to educate customers on digital and self-service opportunities, while identifying needs and making appropriate referrals. You will process a variety of routine financial transactions including cashing checks, withdrawals, facilitating deposits, and overseeing credit card and loan payments. The role processes account service and maintenance request and delivers value-add service to account holders like new account opening and lending advice in compliance with our bank policies, guidelines, and procedures to effectively manage risk.

What you'll do

Ensure our customers are extremely satisfied with every interaction:

Be the face of Citizens, be professional, friendly and helpful with every interaction
Effectively communicate via video and chat technology
Respond to a variety of incoming customers interactions with a passion to deliver high quality solutions for our customers
Perform routine teller transactions and maintenance requests
Educate customers on the convenient banking options that Citizens offers; online banking, mobile banking, ATM/ITMs, etc.
Provide a memorable, meaningful experience to every customer

Operational Excellence:
Ensure strong operational and transactional accuracy while adhering to bank policies, procedures, and regulatory requirements
Maintain composure and professionalism while navigating complex or challenging customer interactions and completing required documentation accurately and efficiently
Demonstrate flexibility and adaptability in support of changing customer and business needs

Drives sales through service:

Work closely with new and existing customers to understand their financial needs and deepen relationships
Provide recommendations and assist customers with a wide array of financial solutions to satisfy their spending, saving, borrowing and investing needs
Make referrals to appropriate business lines for new products / services

Be a productive and engaged member of a dynamic team:
Comply with all financial policies and procedures, state and local laws and regulations
Foster strong and effective partnerships
Take advantage of training and coaching to grow with Citizens in other exciting roles

What you'll get

Meaningful work & relationships – You’ll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
Commitment to community – You’ll flourish in a diverse, friendly and supportive workplace that lets you give back to the community through volunteering and donating to causes that are important to you
Recognition & reward – You’ll see your hard work rewarded with promotion, growth and new opportunities
Training & development – You’ll grow your career through training, coaching, career planning and development that will enable you to branch off in any direction your talents and interests take you
Exceptional benefits – You’ll have access to medical and dental insurance, a 401K with corporate match, tuition assistance and discounts on student loan refinancing. You’ll also get a discount on thousands of gyms, studios and fitness centers.

Qualifications

High School degree or GED required
Prior banking experience, processing teller transactions and recommending and referring products and services to customers
Positive and customer focused mindset
Strong listening and highly effective communication skills; ability to showcase these skills across video
Proficient in asking questions and identifying needs to enhance the customer relationship
Ability to problem solve and provide solutions to customer issues
Strong computer skills and comfortable using digital technology to support the delivery of business goals
Ability to foster relationships with teammates and partners through collaboration
Energetic, organized, detail-oriented and ability to multitask effectively and in a timely manner
Ability to work hours, which can include weekends and evenings
Bilingual Spanish speaking required

Hours & Work Schedule

Hours per Week: 40
Work Schedule: M, F, and Sat required, position requires working 5 days on site at our Johnston RI office

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Awards We've Received

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

Glassdoor
Best Place to Work in Consulting, Finance & Insurance

Human Rights Campaign Corporate Equality Index 100 Award

Newsweek America's Most Charitable Company

Disability:IN Best Places To Disability Inclusion

The Banker's
US Bank of the Year

Apply Now

Refine Your Search

virtual assistant jobs in providence, ri

Virtual Assistant - Bilingual Spanish speaking (on site)

Assistant Property Manager - Accounting (remote/hybrid)

Rhode Island Nurse Practitioner (NP) / Physician Assistant (PA-C) – Flexible Schedule (Full Time) | Remote

Speech Language Pathology Assistant (SLPA) - Bilingual Spanish Remote

Virtual Seasonal Physician Assistant - NY Licensed

Certified Occupational Therapy Assistant (COTA) - Bilingual Spanish Remote

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