Top 496 Business manager Jobs in Providence Ri

Regulatory Escalation Specialist Intermediate
Rhode Island Energy —Johnston, RI
- Part-time
- Research
- Mid-level
- 3 years
14d
Business Operations Manager
Nautilus Defense —Pawtucket, RI
- $80,000 - $110,000 a year
- Full-time
- Office
- 3 years
- Recruiting
Director of Operations
Wingstop —Cranston, RI
- $120,000 - $130,000 a year
- Weekends as needed
- Microsoft Excel
- Ability to lift 50 pounds
- Analysis skills
Quick Apply
Business Manager
Auto Group Jeep/Chrysler/Ram/Dodge/Hyundai —N Attleboro, MA
- $150,000 - $250,000 a year
- Full-time
- Sales
- Data analysis skills
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Business office manager
Pawtucket Falls Health Care —Pawtucket, RI
- $82,000 - $85,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
Director, Business Operations
Sensata Technologies, Inc. —Attleboro, MA
- $197,360 - $271,370 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Disability insurance
- Health insurance
Business Transformation Specialist
Sensata Technologies, Inc. —Attleboro, MA
- $144,880 - $199,210 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
District Manager
Wingstop —Warwick, RI
- $85,000 - $95,000 a year
- Weekends as needed
- Cooking
- Office
- Bachelor's degree
Quick Apply
Sr. Manager - Clinical Change Adoption & Readiness
CVS Health —Woonsocket, RI
- $67,900 - $182,549 a year
- Full-time
- Hybrid work
- 7 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Senior Business Project Manager
Tokio Marine HCC —Warwick, RI
- $117,200 - $175,800 a year
- Full-time
- Hybrid work
- Background check
- Office
- 8 years
- Wellness program
- Paid parental leave
12d
Retail Area Manager - 9R
Seasons Corner Market —Lincoln, RI
- $80,000 - $95,000 a year
- Full-time
- Inventory management
- Merchandising
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Franchise Business Consultant - Dunkin'(Eastern CT/Central RI Remote)
Dunkin' —Providence, RI
- $94,645 - $185,786 a year
- Full-time
- Remote
- Sales
- High school diploma or GED
- Supervising experience
Quick Apply
14d
Vice President of Operations
Magna Hospitality Group —Warwick, RI
- $190,000 - $200,000 a year
- Full-time
- Hybrid work
- Hotel
- Travel
- Mentoring
- 401(k)
- Employee discount
Quick Apply
1d
General Manager | Courtyard Providence Warwick
Schulte Hospitality Group —Warwick, RI
- $115,000 - $135,000 a year
- Background check
- Sales
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
7d
Sr Business Support Manager
Citizens Financial Group —Johnston, RI
- $127,000 - $145,000 a year
- Full-time
- Background check
- 7 years
- Oracle
- Health insurance
- Dental insurance
Business Support Manager II
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
2d
Next 150 Operations Manager
Next 150 Construction, LLC —Providence, RI
- $215,000 - $300,000 a year
- Full-time
- Construction site
- Engineering
- 11+ years
Senior Business Transformation Product Manager - Utilization Management
Blue Cross and Blue Shield of RI Careers —Providence, RI
- $102,300 - $163,700 a year
- Full-time
- Hybrid work
- Office
- Children
- Mentoring
- Loan repayment program
- Dental insurance
1d
Next 150 Operations Manager
Gilbane —Providence, RI
- $215,000 - $300,000 a year
- Construction site
- Engineering
- 11+ years
Senior Manager, Business Consulting - Payment Integrity Center of Excellence
CVS Health —Providence, RI
- $67,900 - $199,144 a year
- Full-time
- 5 years
- Analysis skills
- Presentation skills
- Health insurance
- Dental insurance
5d

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Regulatory Escalation Specialist Intermediate

Rhode Island Energy -
Johnston, RI

Apply Now

Job Details

Part-time | Full-time
14 days ago

Qualifications

Operations coordination
Research
Leading team collaboration initiatives
Managing projects
Cross-functional team management
Analytics

Full Job Description

Company Summary Statement : Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. Overview:

Reporting to the Supervisor of the Escalated Complaints Team, the Regulatory Escalations Specialist manages stakeholder and executive relationships by researching, responding to, and resolving escalated complaints and customer program issues submitted to Regulators, Executives, and the External Affairs team. This role applies strong knowledge of applicable federal, state, and local regulatory requirements, complaint‑handling standards, and consumer protection obligations to ensure accurate, timely, and compliant responses.

The Regulatory Escalations Specialist is responsible for maintaining detailed tracking, reporting, and performance oversight of regulatory and escalated complaints to reduce customer dissatisfaction and mitigate reputational risk within Rhode Island. The role supports proactive internal and external communications, interprets regulatory guidance, and collaborates with cross‑functional partners to identify trends, address root causes, and drive process and performance improvements.

Responsibilities:

Research, investigate, and respond to escalated customer program complaints and regulatory inquiries submitted to Regulators, Executives, and the External Affairs team.
Apply knowledge of applicable federal, state, and local regulatory requirements, consumer protection standards, and complaint‑handling guidelines to ensure accurate, timely, and compliant responses.
Serve as a primary liaison with internal stakeholders, executive leadership, and external regulatory entities to support effective communication and resolution of regulatory issues.
Maintain comprehensive tracking, documentation, and reporting of regulatory complaints to monitor performance, ensure adherence to regulatory timelines, and reduce customer dissatisfaction.
Analyze complaint trends, identify root causes, and assess regulatory and reputational risk, particularly within Rhode Island.
Support proactive internal and external communications related to regulatory matters, escalated complaints, and compliance expectations.
Collaborate cross‑functionally with compliance, legal, operations, and customer service teams to resolve complex issues and implement corrective actions.
Drive continuous process and performance improvements by recommending enhancements to complaint handling, tracking, and reporting practices.
Ensure consistency, accuracy, and professionalism in all regulatory and executive‑level correspondence.
Contribute to risk mitigation efforts by identifying opportunities to prevent repeat issues and improve overall customer and regulatory outcomes.
Conduct informal and formal reviews of regulatory complaints to ensure compliance with applicable regulatory requirements, internal policies, and response standards.
Prepare comprehensive packets and supporting documentation for informal and formal regulatory hearings.
Emergency and storm role commitment; this is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service.
The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers as well as local PUC, DPUC, and AG’s office as necessary.

Qualifications:

Education/experience:

A Bachelor's degree in business or related field.
A minimum of 3 years’ experience in an applicable role.
A demonstrated ability to lead and manage cross-functional teams/projects, absorb information, develop creative/practical business solutions, and achieve desired results in a highly technical, operational environment is required.
Excellent analytical, organizational, and time management skills with the ability to manage a diverse range of projects simultaneously.
Consistency in delivering on commitments, ownership of the results, exhibiting high standards of integrity while engaging, empowering, and driving accountability to effectively deliver results.

Preferred qualifications:

Knowledge and understanding of Rhode Island Energy’s electric or gas programs and policies, processes, systems, tariffs, and general practices and how to apply them effectively.
Knowledge and understanding of customer systems within a regulated environment.
Exposure to Rhode Island customer programs and regulatory requirements.

Capability requirements:

Understanding Others: When dealing with internal / external diverse stakeholders understanding what someone is saying or feeling, even if person is not clear, and can accurately predict how someone may respond.
Team Player: Promotes team effectiveness by soliciting input from team members, communicating expectations of the tracking needs, and helping with root cause analysis.

#RIE #INDRIE

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Refine Your Search

business manager jobs in providence ri

Regulatory Escalation Specialist Intermediate

Business Operations Manager

Director of Operations

Business Manager

Business office manager

Director, Business Operations

Business Transformation Specialist

District Manager

Sr. Manager - Clinical Change Adoption & Readiness

Senior Business Project Manager

Retail Area Manager - 9R

Franchise Business Consultant - Dunkin'(Eastern CT/Central RI Remote)

Vice President of Operations

General Manager | Courtyard Providence Warwick

Sr Business Support Manager

Business Support Manager II

Next 150 Operations Manager

Senior Business Transformation Product Manager - Utilization Management

Next 150 Operations Manager

Senior Manager, Business Consulting - Payment Integrity Center of Excellence

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