Top 3845 Customer success Jobs in Providence Ri

Automotive Service Advisor
Lexus of Warwick —Warwick, RI
- $80,000 - $150,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Leasing Consultant
Dalkey Management —Pawtucket, RI
- $20 - $25 an hour
- Weekends as needed
- Bilingual
- Background check
- Sales
- Health insurance
- Dental insurance
Quick Apply
6h
Client Solutions Retention Representative (Cox Business)
Cox Communications —West Warwick, RI
- $19.13 - $28.65 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Paid jury duty
- Paid holidays
Client Relations Coordinator
Marasco & Nesselbush —Providence, RI
- From $23 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Health savings account
- Health insurance
Quick Apply
Customer Success Manager
Compass —Providence, RI
- $26 - $28 an hour
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Manager
Modus Closing —Providence, RI
- $26 - $28 an hour
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Program Coordinator
Brown University Health —Providence, RI
- $53,060.80 - $87,547.20 a year
- 8 hour shift
- Mid-level
- Office
- Administrative experience
admin assistant 24
Brown University Health —Providence, RI
- $22.04 - $36.37 an hour
- 8 hour shift
- Hospital
- Word processing
- English
Human Resources Assistant
Rhode Island Housing —Providence, RI
- $51,896 - $62,276 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Dental insurance
- Tuition reimbursement
Quick Apply
Customer Success Manager
Atominvest —Providence, RI
- $80,000 - $100,000 a year
- Full-time
- Office
- Senior level
- Commercial
Customer Relationship Advocate Career Development Experience- Smithfield, RI
Fidelity Investments —Smithfield, RI
- Full-time
- Office
- Analysis skills
- Entry level
Customer Service Representative
Rhode Island Housing —Providence, RI
- $51,896 - $62,276 a year
- Full-time
- Spanish
- Research
- Mid-level
- Dental insurance
- Tuition reimbursement
Quick Apply
8d
Customer Success Representative
LGC Clinical Diagnostics —Milford, MA
- $39,000 - $54,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- High school diploma or GED
Quick Apply
Information Desk Greeter
Brown University Health —Providence, RI
- $18.00 - $25.82 an hour
- Rotating weekends
- Bilingual
- Hospital
- Computer literacy
- On-the-job training
Service Desk Analyst
Brown University Health —Providence, RI
- $19.97 - $32.96 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
Customer Success Analyst
Atominvest —Providence, RI
- Full-time
- Office
- Analysis skills
- Bachelor's degree
Customer Excellence Execution Professional
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Student Success Coach
Community College of Rhode Island —Lincoln, RI
- $57,021 a year
- Multiple hires
- Spanish
- English
- Mid-level
7d
Patient Scheduler
Brown University Health —Providence, RI
- $18.13 - $29.90 an hour
- 8 hour shift
- Office
- High school diploma or GED
- ER
Lease Admin Coordinator II - REMOTE
Ryder System —Providence, RI
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
6d

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customer success jobs near providence ri

Automotive Service Advisor

Lexus of Warwick -
Warwick, RI

Quick Apply

Job Details

Full-time
$80,000 - $150,000 a year

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account

Qualifications

Customer communication
Technical Proficiency

Full Job Description

Automotive Service Advisor

Lexus of Warwick, RI

Warwick, RI

Our fast-paced industry and dynamic work environment can overshadow the fact that we believe each and every one of our employees is an integral part of our success. McGee Automotive Family provides a working environment of mutual respect, integrity, transparency and the highest standards of professionalism. At McGee Automotive Family, we understand the only way to earn and keep good customers and employees alike is to exceed expectations.

The Lexus Service Advisor acts as the primary liaison between customers and technicians, ensuring a high-end luxury service experience.

Key Duties

Greeting clients
Scheduling appointments
Interpret and relay technician diagnosing vehicle needs to the customer
Providing accurate repair estimates
Managing the service process to maintain high CSI scores.
Sell maintenance services and manage warranties

Key Responsibilities

Customer Experience: Greet customers promptly, listen to service concerns, and build rapport to encourage retention.
Service Liaison: Translate customer concerns into clear, written repair instructions for technicians.
Estimates & Sales: Generate detailed, accurate, and professional repair estimates (labor/parts) and recommend maintenance per Lexus specifications.
Communication: Keep clients informed on vehicle status and any changes in repair times or costs.
Scheduling: Manage service appointments and coordinate workflow with technicians.
Quality Control: Review completed work, explain repairs and charges to customers, and ensure vehicles are delivered clean.
CSI Focus: Maintain high Customer Satisfaction Index scores, adhering to luxury service standards.

Qualifications

Experience: Previous service advisor experience, ideally in a luxury dealership environment (Lexus Experience Preferred)
Skills: Exceptional communication, interpersonal, and customer service skills.
Technical Knowledge: Basic understanding of automotive systems to explain repairs effectively.
Software: Proficiency with Dealer Daily, Xtime, & DealerTrack (DMS)
Licensure: Valid driver's license with a clean driving record.

Compensation Range
$80,000 - $150,000

We offer eligible employees the following

Medical and Dental Benefits

401(k)

Paid vacation

Paid holidays

Direct deposit

Online benefits portal

Schedules that respect your work/life balance

Employee service discount

VIP concierge benefit

Disability, Life, and Accident Insurance

Competitive Pay

Opportunity for career development

Paid training

Medical/Dependent Flexible Spending Account

Access to your pay via mobile app

Regular performance feedback and formal review

An Equal Opportunity Employer
We recruit, hire, train, promote, transfer and compensate our employees and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status or any other status protected by applicable law.

Pay: $80,000.00 - $150,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

customer success jobs in providence ri

Automotive Service Advisor

Leasing Consultant

Client Solutions Retention Representative (Cox Business)

Client Relations Coordinator

Customer Success Manager

Customer Success Manager

Program Coordinator

admin assistant 24

Human Resources Assistant

Customer Success Manager

Customer Relationship Advocate Career Development Experience- Smithfield, RI

Customer Service Representative

Customer Success Representative

Information Desk Greeter

Service Desk Analyst

Customer Success Analyst

Customer Excellence Execution Professional

Student Success Coach

Patient Scheduler

Lease Admin Coordinator II - REMOTE

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