Top 79 It support specialist Jobs in Providence Ri

IT Support Technian III -Help Desk
Freedom Technology Solutions, Inc. —Johnston, RI
- $55,000 - $80,000 a year
- Full-time
- Computer Science
- Heavy lifting
- 5 years
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
Apex Technology Group —Cranston, RI
- $50,000 - $55,000 a year
- Full-time
- Google Workspace
- Computer science
- Azure
- Health savings account
- Health insurance
Quick Apply
2d
IT Support Specialist 1
Veranex, Inc. —Providence, RI
- $52,200 - $74,690 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
IT Support Technician
Gallagher Group —Warwick, RI
- Full-time
- Azure
- Mid-level
- Office
Technical Support II
AAA Northeast —Providence, RI
- $24.75 - $30.00 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
7d
IT Support Technician
Arcfield —Newport, RI
- $44,836.89 - $77,962.65 a year
- Full-time
- Remote
- Mid-level
- 4 years
- Communication skills
- Paid holidays
- Disability insurance
IT Systems Support Technician - Level 2
CMIT Solutions —Cranston, RI
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
IT Support Analyst
TitleEase —Warwick, RI
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- SharePoint
- Health savings account
- Paid holidays
Quick Apply
8d
Service Desk Analyst
Brown University Health —Providence, RI
- $19.97 - $32.96 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
Help Desk Specialist
CMIT Solutions —Cranston, RI
- $24 - $28 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Helpdesk Analyst
The Silk Companies LLC —Warwick, RI
- Full-time
- Mid-level
- Office
- Communication skills
Quick Apply
IT Support Specialist
Hamilton Storage Technologies —Franklin, MA
- $30 - $43 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
6d
Help Desk Associate
Children's Friend —Providence, RI
- $18.38 - $20.00 an hour
- Part-time
- Spanish
- HIPAA
- English
- Paid holidays
- Disability insurance
Quick Apply
22h
Managed IT Services Level II Technician
AUTOMATED BUSINESS MACHINES —Warwick, RI
- $25 - $26 an hour
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Support Consultant/Senior IT Support Consultant
Brown University —Providence, RI
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Windows
IT Support Services Technician
Wheaton College Massachusetts —Norton, MA
- $28.50 - $30.00 an hour
- Full-time
- Classroom
- Google Workspace
- Mid-level
Application Specialist
Advanced Digital Data, Inc. —Warwick, RI
- $60,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
6d
Help Desk / Field Support Technician
E Logic —Woonsocket, RI
- From $50,000 a year
- Contract
- Mid-level
- Office
- 2 years
Quick Apply
IT Specialist
Rexa, Inc. —West Bridgewater, MA
- $29.04 - $36.30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
1d
Software Support Specialist
Wallace Software Solutions —Riverside, RI
- Email
- Research
- Mid-level
- Organizational skills

I want to receive the latest job alert for it support specialist in providence ri

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technian III -Help Desk

Freedom Technology Solutions, Inc.
Johnston, RI

Quick Apply

Job Details

Full-time
$55,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer Science
LAN
Data recovery
Server backup and recovery
Virtualization tools
Resolving technical support tickets
Server virtualization
Data backup
IP networking
Microsoft 365 support
Help desk
VPN

Full Job Description

Position Summary

Freedom Tech is seeking a Senior Technician to join our advanced support team. This is a high-impact, versatile role designed for a technical expert who thrives on solving complex challenges and maintaining the health of diverse IT environments.

Sitting at the intersection of high-level troubleshooting and systems stability, you will be responsible for ensuring that our clients' technical infrastructure is performing at peak efficiency. You will provide the "Level 3" expertise required to bridge the gap between daily support operations and long-term infrastructure health.

Core Responsibilities Advanced Technical Resolution & Support

Strategic Escalation: Act as the primary technical authority for high-complexity issues that require deep-dive diagnostics across workstations, servers, and network stacks.
Incident Management: Lead the resolution of critical "system-down" events with a focus on root-cause analysis and long-term remediation.
Technical Mentorship: Provide guidance and situational training to the broader technical team to elevate overall service quality.

Systems Continuity & Integrity

Infrastructure Oversight: Monitor and maintain the stability of Windows-based server environments and virtualized infrastructure.
Data Integrity & Recovery: Oversee the health and verification of client backup systems. Perform regular integrity checks and test restores to guarantee disaster recovery readiness.
Proactive Maintenance: Utilize Kaseya VSA 10 and AutoTask to monitor system performance, automate routine maintenance, and identify potential hardware or software failures before they impact the business.

Connectivity & Security Management

Network Administration: Configure and troubleshoot WatchGuard Firewalls, managed switches, and secure remote access protocols.
Access Management: Administer Microsoft 365 tenants, Active Directory environments, and secure VPN connections via VSAx or SplashTop

Professional Requirements

Experience: 5+ years of experience in a multi-client or MSP environment.
Problem Solving: A proven track record of resolving complex "Level 3" tickets independently.
Technical Breadth: Proficiency in the Kaseya IT Complete stack (preferred), server virtualization, and advanced networking. Datto backups and recovery.
Communication: The ability to provide high-touch service while managing sophisticated technical tasks.
Reliability: Ability to participate in an after-hours rotation for critical system alerts as required.

Why Freedom Tech?

We provide the freedom for our clients to focus on their business by handling the heavy lifting of their technology. As a Senior Lead, you are a cornerstone of that mission.

Job Type: Full-time

Pay: $55,000.00 - $80,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in providence ri

IT Support Technian III -Help Desk

IT Support Technician

IT Support Specialist 1

IT Support Technician

Technical Support II

IT Support Technician

IT Systems Support Technician - Level 2

IT Support Analyst

Service Desk Analyst

Help Desk Specialist

IT Helpdesk Analyst

IT Support Specialist

Help Desk Associate

Managed IT Services Level II Technician

IT Support Consultant/Senior IT Support Consultant

IT Support Services Technician

Application Specialist

Help Desk / Field Support Technician

IT Specialist

Software Support Specialist

I want to receive the latest job alert for it support specialist in providence ri

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected