Top 3 Payment poster Jobs in Providence Ri

Cash Poster/Accounts Receivable Clerk
Mancini Companies —West Greenwich, RI
- Full-time
- Computer literacy
- Basic math
- Office
Post-Service Benefit Patient Advocate
Rhode Island Medical Imaging Inc —Warwick, RI
- Monday to Friday
- Hybrid work
- Spanish
- Computer literacy
- HIPAA
- Profit sharing
- Loan repayment program
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Account Resolution Specialist
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Cash Poster/Accounts Receivable Clerk

Mancini Companies -
West Greenwich, RI

Apply Now

Job Details

Full-time

Qualifications

Customer returns handling
High school diploma or GED

Full Job Description

About Us: At Mancini Beverage, we pride ourselves on delivering exceptional service and creating a positive experience for every customer. We’re looking for a dedicated Cash Poster/Account Receivable Clerk to join our team and contribute to our mission of excellence.

Job Summary

The Cash Poster/Account Receivable Clerk is responsible for accurately applying customer payments, researching payment discrepancies, maintaining customer account balances, and supporting the overall accounts receivable function. This position plays a critical role in ensuring timely and accurate cash applications, reducing unapplied cash, and providing excellent support to customers, sales representatives, and internal departments regarding account inquiries.

Key Responsibilities:

Customer Service:
- Greet and assist customers with a friendly and professional demeanor via email and phone.
- Address customer inquiries, concerns, and complaints effectively and promptly.
- Provide information about products, services, and promotions.
- Process returns, exchanges, and refunds in accordance with company policies.
Payment Processing:
- Accurately process credit, and debit transactions.
- Ensure all transactions are recorded correctly.
- Maintain deposit register and ensure it balances at the end of each batch/deposit.
- Accurately process EFT/ACH transactions and balance customer accounts
Administrative Tasks:
- Prepare and maintain daily deposit reports and spreadsheet.
- Update and manage customer accounts and records.
- Review any deductions or short paid issues to resolve account balances.
Compliance and Security:
- Adhere to company policies and procedures regarding payment handling and security.
Team Collaboration:
- Work collaboratively with team members to enhance customer satisfaction.
- Participate in staff meetings and training sessions to stay updated on company policies and procedures.

ACCOUNTABILITIES:

The Cash Poster is sometimes responsible for performing duties beyond the normal workday.
The Cash Poster must also sometimes investigate and resolve problems that arise with orders and deliveries.

Qualifications:

High school diploma or equivalent; some college education or relevant experience preferred.
Previous experience in a customer service or cash handling role is a plus.
Excellent communication and interpersonal skills.
Strong attention to detail and accuracy in handling cash transactions.
Ability to handle multiple tasks in a fast-paced environment.
Proficiency in basic math and computer skills.
Positive attitude and a team-oriented approach.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Ability to position self to access objects such as filing cabinets, ability to remain stationary for extended periods of time, and ability to operate office machinery such as a computer or telephone, ability to communicate effectively and ability to do repetitive motions. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects. The job is mostly sedentary

MENTAL AND VISUAL REQUIREMENTS:

Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, AND/OR extensive reading.

MACHINES AND EQUIPMENT USED:

Ability to use computer, printer, fax machine, photocopier and telephone.

Ability to use Encompass software

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