Top 80 Help desk Jobs in Provo, Ut

Salesforce Application Support Specialist
Dahl Consulting —Lehi, UT
- $20 - $30 an hour
- Online Application
- Remote
- Google Workspace
- Mid-level
- Windows
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IT Support Technician
State of Utah —Provo, UT
- $26.81 - $41.06 an hour
- Extended hours
- Background check
- Writing skills
- Pass drug screening
1d
Help Desk Technician
The City of Orem —Orem, UT
- $16.32 - $24.48 an hour
- Overtime
- Customer service
- Office
- High school diploma or GED
IT Support Technician
ROCKY MTN UNIVERSITY OF HEALTH —Provo, UT
- $22 - $24 an hour
- Weekends as needed
- Classroom
- Google Workspace
- Computer literacy
- Health savings account
- Paid holidays
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1d
Information Systems Technician (PT)
Provo City Corporation —Provo, UT
- $25.97 an hour
- Part-time
- Pass drug screening
- Data analysis skills
- Office
- 401(k)
4d
IT Helpdesk Support Specialist I
Asbury —Draper, UT
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
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Tier 1 Customer Support Specialist
Kenect —Pleasant Grove, UT
- $19.23 an hour
- Full-time
- Office
- Organizational skills
- Typing
- Disability insurance
- Health insurance
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Lindon Help Desk Specialist
Les Olson Company —Lindon, UT
- Full-time
- Mid-level
- 1 year
- Communication skills
- Health savings account
- Paid holidays
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4d
LV Help Desk Specialist
Les Olson Company —Lindon, UT
- Full-time
- Mid-level
- 1 year
- Communication skills
- Health savings account
- Paid holidays
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4d
IT Associate
Smarty —Orem, UT
- $45,000 - $60,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Disability insurance
- Dental insurance
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7d
Payroll / Payroll Client Services/CSR
Caselle —Provo, UT
- Full-time
- Hybrid work
- Accounting
- 1 year
- Communication skills
- Health savings account
- Health insurance
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IT Helpdesk Support Specialist II
Asbury —Draper, UT
- Full-time
- Mid-level
- Windows
- 3 years
- Paid training
- Paid parental leave
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Customer Service - Accounts Receivable / Utility Billing Support
Caselle —Provo, UT
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Health savings account
- Health insurance
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Accounting / Accountant - Client & Customer Support
Caselle —Provo, UT
- Full-time
- Remote
- 1 year
- Communication skills
- Entry level
- Health savings account
- Health insurance
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Technical Support Analyst
Quilt Software —Provo, UT
- $39,520 - $43,680 a year
- Full-time
- Mid-level
- Windows
- SQL
- Paid parental leave
- Paid holidays
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IT Technical Support
GSP Marketing Technologies —Provo, UT
- Research
- Mid-level
- High school diploma or GED
Quick Apply
Helpdesk Technician
BambooHR —Draper, UT
- Holidays
- Background check
- Office
- Windows
- Disability insurance
- 401(k)
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Client Support Specialist
Intercontinental Exchange Holdings, Inc. —Provo, UT
- Full-time
- Mid-level
IT Coordinator I
Granite Construction Inc. —Provo, UT
- $50,168 - $75,253 a year
- Extended hours
- Ability to walk for extended periods
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Technical Support Engineer at Provo Utah
Two95 International Inc. —Provo, UT
- $60,000 - $75,000 a year
- Full-time
- Computer Science
- English
- Windows
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help desk jobs near provo, ut

Salesforce Application Support Specialist

Dahl Consulting -
Lehi, UT

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Job Details

Contract
$20 - $30 an hour

Qualifications

Google Workspace
Salesforce Cloud
Internal employee customer service
Productivity software support
CRM system proficiency
Productivity software
Technical Proficiency

Full Job Description

Title: Salesforce Applications Support Specialist
Location: Remote MST
Job Type: Contract (6-12 Months)
Compensation: $20-30 per hour
Industry: Renewable Energy
Schedule: Either schedule: ( T-Th, Sat 9a - 8p MST) or (Mon -Fri, 10am - 7pm MST)

Must work MST Hours
-
About the Role
Our client, a leading national provider in the residential clean energy and solar industry, is seeking a talented and motivated Application Support Specialist to join their Tech Application Support Team. This is a pivotal opportunity as the team prepares to accommodate the heightened demands of their business's peak season. The right candidate will help uphold the highest standards of support for internal employee customers and play a key role in ensuring the smooth operation of business-critical technology applications.

Job Description
In this role, you will provide first-line technical support and assistance to end-users, troubleshoot software and application issues, and ensure the reliable performance of various technology platforms across the organization. You will collaborate closely with Level 1 and Level 2 support teams to escalate and resolve complex issues while delivering exceptional customer service and clear communication.
Key Responsibilities:

Provide first-line technical support to end-users via phone, email, chat, or ticketing system.
Diagnose and resolve software issues related to technology applications and systems.
Escalate unresolved issues to team SMEs or Leads while maintaining ownership of the support ticket.
Assist in the configuration and maintenance of software applications.
Document support activities, solutions, and procedures for knowledge sharing and continuous improvement.
Collaborate with cross-functional teams to identify and implement enhancements that improve system performance and user experience.
Participate in on-call rotation and provide after-hours support when necessary (FTE only).
Stay current on emerging technologies and industry best practices to enhance technical skills and knowledge.
Maintain a positive and professional demeanor while delivering high-quality customer service to internal stakeholders.

Schedule: One of the following schedules will apply:

Monday, Tuesday, Friday, Saturday — 7:00 AM to 6:00 PM MST, or
Monday through Friday — 10:00 AM to 7:00 PM MST

Must be able to work Mountain Time hours.

Qualifications
Required Qualifications:

1–3 years of experience specifically supporting the Salesforce Application
Relevant certifications such as Salesforce Admin, Google Admin, or ITIL v4.
Proficiency in troubleshooting Windows and/or Mac operating systems, Google Workspace, and other productivity applications.
Strong problem-solving skills with the ability to analyze and resolve technical issues independently.
Excellent communication skills with the ability to convey technical information clearly and concisely to non-technical users.
Customer-focused mindset with a commitment to delivering exceptional support and service.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Preferred Qualifications:

Experience with ticketing systems such as ServiceNow or Jira, and familiarity with the ITIL framework.

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.

How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!

Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#ZR
#IT.Indeed
#LI-LS1
#LI-Remote

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Refine Your Search

help desk jobs in provo, ut

Salesforce Application Support Specialist

IT Support Technician

Help Desk Technician

IT Support Technician

Information Systems Technician (PT)

IT Helpdesk Support Specialist I

Tier 1 Customer Support Specialist

Lindon Help Desk Specialist

LV Help Desk Specialist

IT Associate

Payroll / Payroll Client Services/CSR

IT Helpdesk Support Specialist II

Customer Service - Accounts Receivable / Utility Billing Support

Accounting / Accountant - Client & Customer Support

Technical Support Analyst

IT Technical Support

Helpdesk Technician

Client Support Specialist

IT Coordinator I

Technical Support Engineer at Provo Utah

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