Top 4 it support Jobs in provo, ut

Help Desk Technician 2
Tanner LLC —Lehi, UT
- $25 - $30 an hour
- Email
- Background check
- Writing skills
- Research
- Health savings account
- Disability insurance
Quick Apply
5h
Critical Operations Associate
QTS Data Centers —Eagle Mountain, UT
- Email
- Microsoft Outlook
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
9h
Hardware Support Specialist - Swing Shift
LVT —American Fork, UT
- Evening shift
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
5h

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Field Support Engineer - Salt Lake City, UT
Experis —Salt Lake City, UT
Hardware Maintenance & Support: for locations in scope for Field Support, Service Provider provides on site support of authorized Amadeus workstations,…
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Help Desk Tier II Support
Robert Half —Sandy, UT
Industry certification such as CCNA or a comparable technical credential relevant to support and infrastructure troubleshooting.
$27.50 - $33.00 an hour
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IT Field Service Technician
StaffSource —Columbus, OH
Minimum 3 years of hands-on IT support experience (desktop, field, or technical support). This is a hands-on, field-based role requiring strong technical…
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System Support Specialist I
ODW Logistics Inc —Lockbourne, OH
This role is responsible for intake, triage, and resolution of end user requests, while ensuring equipment is configured and staged, for deployment across field…
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Help Desk Technician 2

Tanner LLC -
Lehi, UT

Quick Apply

Job Details

Full-time
$25 - $30 an hour
5 hours ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Retirement plan

Qualifications

Customer communication
Writing skills
AI tools proficiency
Productivity software support
Computer hardware
Productivity software

Full Job Description

Are you looking for a stable and rewarding job in a friendly and supportive environment? Do you have a positive attitude and a hunger to learn new skills? If so, you might be a great fit for our IT Helpdesk Technician II position at Tanner. We are a leading public accounting firm in Utah that values our people, our clients, and our community. We offer competitive compensation and benefits, as well as opportunities for career growth and development.

If you are looking for a satisfying and fulfilling job in a friendly and respectful workplace, we invite you to apply for our open position in Lehi, UT[MH1] . You will join a company that has been recognized as one of the best accounting firms in the nation and one of the best places to work in Utah. Apply today and discover the Tanner difference.

Job Summary:

The IT Helpdesk Technician II will provide technical support to Tanner users by troubleshooting and resolving issues related to business laptops and software applications. This role will also assist with workflow and endpoint management using platforms like Microsoft Power Apps and Intune.

Job Type: Full-time

Pay: $25- $30

Duties/Responsibilities:

Respond to helpdesk tickets and user requests for technical assistance through various delivery methods.
Assist with endpoint management using Microsoft Entra and Intune.
Assist with management of workflows and automations in Microsoft Power Platform.
Assist with onboarding and offboarding processes, including account setup and equipment provisioning.
Document solutions and maintain accurate records in the ticketing system.
Help resolve audiovisual system issues in conference rooms.
Help ensure compliance with IT security policies and assist in implementing cybersecurity best practices.
Escalate complex issues to higher-level support or vendors as needed.
Performs other related duties as assigned.

Required Skills/Abilities:

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Strong analytical and problem-solving skills.
Proficient with Microsoft 365 Administration and management applications.
Proficiency in problem research using the web and AI tools to locate accurate information to resolve issues.
Ability to explain technical subjects to nontechnical employees.

Education and Experience:

Preference will be given to candidates with formal education or certifications; however, substantial experience in the field will also be taken into account.

Experience with any of the following technologies will be given preference:

Microsoft 365 applications: Intune, PowerApps, Flow, Forms, SharePoint, Teams, OneDrive, etc. Business software (e.g., Office Suite, ERP, File Transfer Portals, etc.)
Windows 11 troubleshooting

Schedule:

Monday to Friday

Work Location: In person at the Lehi with training being in the Salt Lake City office

Benefits:

401(k)
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All offers are contingent upon successfully passing a background check.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Please send in a cover letter to [email protected]
Do you understand that training will be held in our Salt Lake City office and can reliably commute there during the training period?
What experience do you have in managing Microsoft 365 applications and accounts? For example, Entra and Intune?
What experience do you have in troubleshooting Windows applications like MS Office error messages and Windows 11 configuration issues?

Ability to Commute:

Lehi, UT 84043 (Required)

Work Location: In person

Quick Apply

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it support jobs in provo, ut

Help Desk Technician 2

Critical Operations Associate

Hardware Support Specialist - Swing Shift

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