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Research IT Architect

Brigham Young University -
Provo, UT

Apply Now

Job Details

Full-time
$102,000 - $132,500 a year
3 days ago

Benefits

Free parking
Wellness program
Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Parental leave
Employee assistance program

Qualifications

Customer communication
Content creation for technical audiences
Requirements design
Technical documentation
Faculty collaboration
Research
Requirements analysis
System requirements definition
Technical writing experience within technology
Project stakeholder communication
IT department experience

Full Job Description

Why Work at BYU

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.”

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work.

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Research IT Architect

The Office of Information Technology (OIT) — Academic Solutions provides technology and consulting services that support the academic and research missions of the university. Faculty and student researchers across campus have varied technology needs, including storage, computation, databases, SaaS platforms, integrations, data workflows, and related technical services.

The Research IT Architect helps faculty and t heir student research assistants identify practical, supportable technology solutions for research and academic needs. The employee meets with users to understand goals and constraints, translates those needs into technical requirements, recommends appropriate existing enterprise offerings when possible, and works with OIT teams to design and document solutions.

The position also helps OIT understand emerging research technology needs across campus, including recurring requests, common pain points, service gaps, and opportunities to improve university technology services.

The ideal candidate has broad IT experience, strong communication skills, sound technical judgment, and the ability to work with faculty and student researchers with varied technical backgrounds. This person should enjoy learning new technologies , clarifying ambiguous needs, designing practical solutions, and helping research and academic work move forward at the university.

What you'll be doing in this position

This position requires a dedicated individual who works well with faculty, student researchers, and technology teams. The employee must be proactive, organized, and able to move complex or ambiguous requests toward clear next steps. Responsibilities include the following:

Research and Academic Technology Architecture

Meet with faculty and student research assistants to understand research technology needs and related academic technology needs

Analyze business, technical, and workflow requirements

Identify appropriate solution approaches using existing enterprise offerings whenever possible

Design architectures for needs involving storage, computation, databases, SaaS platforms, integrations, and related services

Document architectures according to established standards, including architecture diagrams, requirements, constraints, assumptions, and relevant decision points

Define and communicate solution scope, dependencies, and implementation needs to appropriate OIT teams

Evaluate when a request can be satisfied with standard services and when a more specialized review or custom design effort may be necessary

Consultation, Coordination, and Customer Advocacy

Serve as a primary point of contact for faculty seeking guidance on research technology needs

Consult with users of varied technical abilities to clarify goals, constraints, and expectations

Direct users to appropriate existing services, support teams, and technical resources

Work with other OIT groups to communicate needs and facilitate progress toward implementation

Track solution progress sufficiently to remain an effective advocate for the user and to help remove misunderstandings or barriers

Follow up periodically with users to determine whether implemented solutions continue to meet their needs

Manage expectations for niche, highly specialized, or infeasible requests, including communicating when requests cannot reasonably be supported

Service Gap Identification and Organizational Awareness

Identify patterns and trends in faculty research technology needs across colleges and departments

Keep management informed of recurring requests, unmet needs, emerging technology patterns, and opportunities for service improvement

Help OIT maintain awareness of campus research needs by serving as a key source of information about user demand, common pain points, and evolving requirements

Technology Research and Solution Evaluation

Research existing and emerging technologies relevant to faculty research and related academic needs

Perform initial investigation of vendor and SaaS solutions as needed

Assist in evaluating whether requested technologies align with university standards, current offerings, and operational feasibility

Maintain awareness of enterprise technology capabilities and changes in available services

The employee is also expected to proactively learn new skills through available documentation, university resources, professional development, training opportunities, and collaboration with other technology professionals.

What qualifies you for this role

Required Education and Experience:

Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and relevant professional experience.

Preferred Education and Experience:

Bachelor's degree in Computer Science, Information Technology, or a related field plus two years of relevant experience. Or an equivalent combination of education and relevant professional experience.

Preferred experience includes:

Consulting with end users to gather and clarify technical requirements

Designing and documenting technology solutions

Broad IT experience such as systems administration, storage, databases, SaaS platforms , development , integrations, or related services

Communicating technical requirements to implementation teams

Writing clear technical documentation

Supporting research technology needs in a university or similar environment

Working with faculty, researchers, or other expert end users

Required Skills and Abilities:

Capability and desire to learn new skills

Excellent verbal and written communication skills

Ability to gather requirements from users with varied technical backgrounds

Ability to translate user needs into clear technical requirements and architecture documentation

Ability to manage expectations and communicate limitations in a timely , professional manner

Ability to work effectively across multiple technical teams

Strong organizational skills and ability to follow through on user needs over time

Significant experience in at least a few areas of information technology

What we offer in return

This position comes with fantastic benefits , including:

401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)

Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually

Employee assistance program, available to the employee and all members of their household

Tuition benefits for employees and eligible family members

Access to athletic facilities

Excellent medical/dental benefits

Short/long-term disability benefits

Paid parental and maternity leave

Wellness Program

Free on-campus parking

Free UTA passes for employees, spouses, and qualified dependents

Discounts at the BYU Store and for many events at BYU

Pay Grade: 55T

Typical Starting Pay: $102,000-$132,500

The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

Apply Now

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