Job Description:
The Patient Care Technician functions as a clinical support partner, assisting the patient care team by performing various tasks and procedures as instructed by a licensed professional. Additionally, the Patient Care Technician may assume the responsibilities of a Health Unit Coordinator.
Location: American Fork Hospital – American Fork, Utah
Department/Unit: Newborn Intensive / Intermediate Care
Shifts: PRN| As Needed hours/week | 12-hour shifts
Schedule: Variable, mix of days, evenings, swings, nights, weekends & holidays
Pay: Starting at $18.22+ (based on patient care experience)
Benefits: Not benefits eligible
✨ Perks: 401(k), Learning & Development, Wellness/Employee Assistance, and Employee Discounts
*Shift differential pay for evenings, nights, and weekends!
Our Level II Newborn Intensive Care Unit (NICU) at American Fork Hospital provides specialized, family-centered care for newborns requiring additional monitoring, feeding support, and respiratory assistance. We are committed to delivering safe, high-quality care while supporting families during a critical and often emotional time.
Our NICU is a highly collaborative environment where Patient Care Technicians (PCTs) are valued members of the care team. This role is dedicated solely to supporting NICU operations and patient care within the unit—allowing for deeper integration into the NICU team and workflow.
We foster a culture built on:
- Teamwork and collaboration – strong partnership among nurses, providers, respiratory therapists, and support staff
- Excellence in care – commitment to safety, quality, and evidence-based practice
- Family-centered support – recognizing the vital role of parents and caregivers
- Professional growth – opportunities for learning, mentorship, and skill development
Essential Functions
- Prioritize and deliver basic patient care, including toileting, bathing, linen and clothing changes, fresh water and ice, ambulating, comfort measures, and other patient needs, while providing excellent customer service when responding to patient and family requests.
- Reports and records patient care findings and data in a timely manner. Reports changes in the patient condition quickly and secures qualified assistance as needed.
- May perform telemetry duties as required based on the unit, and function as a patient care attendant by monitoring patients, addressing patient care needs, and collaborating with other members of the patient care team as required.
- Transport medications from the delivery system to the RN as required when working on a clinical unit.
- Collaborate and consult with the RN and other members of the interdisciplinary team to ensure optimal patient care.
- May assume the responsibilities of a health unit coordinator, including answering phones, transcribing physician orders, managing unit records, organizing, stocking, and maintaining unit supplies.
- Implements plan of care as delegated.
- Performs assigned duties within Scope of Practice. Performs specialized procedures with skill validation and according to regulatory standards.
- Fosters a safe environment by complying with the safety policy and taking appropriate action in an emergency.
Skills
- Patient Care
- Nursing
- Teamwork
- Computer Literacy
- Communication
- Patient Care Delivery
- Personal Hygiene
- Safe Patient Handling
- Vital Signs
- Specimen Collection
Minimum Qualifications
- Current Nursing Assistant Certification (CNA) in the state of practice.
- Basic Life Support Certification (BLS) for healthcare providers.
- Demonstrated basic computer literacy skills.
- Excellent written and verbal communication skills.
At the time of hire , Utah candidates must meet one of the following:
- Certified Nursing Assistant Certification in the state of Utah.
- If CNA certificate is expired, must be renewed before start date.
- Completion of a recent Certified Nursing Assistant Training Program .
- Verification of CNA program completion is required (program must have been completed within the past (1) year).
- CNA certification must be obtained within 120 days of hire.
- Completion of a Fundamentals of Nursing Course .
- Must have earned a passing grade within the past two (2) years. Official transcript is required.
- CNA certification must be obtained within 120 days of hire.
Preferred Qualifications
- Prior CNA experience or applicable healthcare experience.
- One year of patient care experience preferably in a hospital setting.
Physical Requirements
- Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
- Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
- Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
- Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
- Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
- May be expected to stand in a stationary position for an extended period of time.
- For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
Location:
Intermountain Health American Fork Hospital
Work City:
American Fork
Work State:
Utah
Scheduled Weekly Hours:
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.22 - $23.68
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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All positions subject to close without notice.
