Top 8 Customer support coordinator Jobs in Puerto Rico

COB Outreach Coordinator
UnitedHealth Group —San Juan, PR
- Overtime
- Microsoft Outlook
- Pass drug screening
- English
8d
Workforce Optimization Coordinator/RTA
Telemedik —Mayagüez, PR
- Weekends as needed
- Spanish
- Computer literacy
- English
- Paid time off
- Retirement plan
Quick Apply
Coordinador de Servicios - Service Coordinator
A Medical Group —San Juan, PR
- $11.50 an hour
- Full-time
- Analysis skills
- Communication skills
- Entry level
- On-the-job training
Quick Apply
Multinational Coordinator - Issuing Office
AIG Insurance Company - Puerto Rico —Hato Rey, PR
- Email
- Spanish
- Microsoft Outlook
- Word processing
- Health insurance
Quick Apply
14d

Other jobs to consider

Find your next job by exploring related positions.

Quality Control Specialist - You must reside in Puerto Rico
Atento PR —Puerto Rico
Monitor and evaluate calls, chats, emails, and other customer interactions according to quality standards. Provide accurate and constructive feedback to agents…
$15.55 - $16.00 an hour
Quick Apply
5d
Customer Service Representative - AI Trainer
DataAnnotation —San Juan, PR
You can work on your own schedule, on your own computer, from the comfort of your own home. Help train AI chatbots while gaining the flexibility of remote work…
$25 - $30 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Lead Coordinator
Aramark —Groveport, OH
The Customer Service Lead Coordinator is responsible for following and implementing company policies and procedures that guide and support a positive customer…
$22 - $25 an hour
Customer Service Coordinator I
Aramark —Groveport, OH
Partner with client facing field roles (BDM, RSM, RSR) to deliver a responsive and cohesive client management experience.
$18 - $23 an hour
7d

Show more jobs in cities nearby

I want to receive the latest job alert for customer support coordinator in puerto rico

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near puerto rico

Outreach Coordinator jobs in San Juan, PR

School Office Assistant jobs in Orange County, CA

Office Coordinator jobs in Alexandria, VA

Office Coordinator jobs in Yakima, WA

Office Coordinator jobs in North Carolina

Safety Coordinator jobs in Austin, TX

Part Time Office Work jobs in New Braunfels, TX

Remote Health Care Coordinator jobs in Memphis, TN

Office Coordinator jobs in Pompano Beach, FL

Outreach Coordinator jobs in Dayton, OH

Outreach Coordinator jobs in Milwaukee, WI

Outreach Coordinator jobs in Helena, MT

Outreach Coordinator jobs in Washington, DC

Volunteer Coordinator jobs in Atlanta, GA

Clinical Research Coordinator jobs in Denton, TX

Safety Coordinator jobs in Texas

Event Coordinator jobs in Lincoln, NE

Customer Service Representative Remote jobs in Arlington, TX

Service Coordinator jobs in Phoenix, AZ

Service Coordinator jobs in San Bernardino, CA

COB Outreach Coordinator

UnitedHealth Group -
San Juan, PR

Apply Now

Job Details

Full-time
8 days ago

Qualifications

Spreadsheets
English
Data entry
Outbound calling

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The COB Outreach Representative is responsible for resolving escalated provider and member issues. The successful COB Representative will perform root cause analysis, determine primacy, and update all systems to ensure that claims are processed correctly.

Primary Responsibilities:

Verify other insurance coverage through automated phone lines, databases, outreach to commercial payers, and other available methods
Data entry of other insurance coverage findings into internal applications
Initiate phone calls to employer groups, and other insurance companies to gather pertinent claim information, confirmation of services received and coordination of benefits information
Work directly with other departments to enhance and refine assigned inventory to maximize value
Ensure adherence to state and federal compliance policies, reimbursement policies, and contract compliance
Use pertinent data and facts to identify and solve a range of problems within area of expertise
Serves as a resource to others
Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

1+ years of experience in an inbound/outbound call center environment
1+ years of experience with data entry
Proficiency in Microsoft Office including Word, Excel, PowerPoint, and Outlook (Sort, filtering, summing, formulas, formatting)
English Proficiency
Willing or ability to work 40 hours weekly from Monday to Friday during our regular business hours from 7am to 7pm (Overtime as business needs dictate)

Preferred Qualifications:

Coordination of Benefits experience
Experience in healthcare industry

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#pjpr

Apply Now

Refine Your Search

customer support coordinator jobs in puerto rico

COB Outreach Coordinator

Workforce Optimization Coordinator/RTA

Coordinador de Servicios - Service Coordinator

Multinational Coordinator - Issuing Office

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for customer support coordinator in puerto rico

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected