Top 18 Front desk agent night shift Jobs in Puerto Rico

Guest Services Agent PM/Overnight
Hilton Garden Inn San Juan Condado —San Juan, PR
- $15.75 an hour
- Overnight shift
- Spanish
- English
- Hotel
Quick Apply
6d
Front Desk Overnight Full-Time
Planet Fitness —San Juan, PR
- Overnight shift
- Bilingual
- Sales
- Cash register
Quick Apply
OVERNIGHT FRONT DESK FULL-TIME
EASY MILE PUERTO RICO LLC —Caguas, PR
- Overnight shift
- Bilingual
- Cash register
- Communication skills
Quick Apply
Front Desk Overnight Full-Time
EASY MILE PUERTO RICO LLC —Caguas, PR
- Overnight shift
- Bilingual
- Sales
- Cash register
Quick Apply
Front Desk Agent - Night Shift
Bella Surf Inn —Isabela, PR
- $11.50 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
1d
Overnight Guest Service Agent - Condado Vanderbilt Hotel
The Condado Collection —San Juan, PR
- Weekends as needed
- Spanish
- English
- Master's degree
- Paid holidays
- Health insurance
Night Auditor - La Concha Resort
The Condado Collection —San Juan, PR
- Weekends as needed
- Spanish
- English
- Entry level
- Paid holidays
- Health insurance
Overnight - Guest Service Representative
Metropolis Technologies —San Juan, PR
- $10.50 - $12.00 an hour
- Overnight shift
- 18 years or older
- Basic math
- English
- Disability insurance
- Health insurance
Night Auditor
COSTA MANAGEMENT LLC —Isabela, PR
- Weekends as needed
- Spanish
- English
- Mid-level
Quick Apply
Front Desk Medical Clerk
NeoMed Center Inc —Gurabo, PR
- $12.57 - $13.88 an hour
- Full-time
- Dental insurance
- 401(k)
Quick Apply
Guest Service Agent
Holiday Inn Ponce & Tropical Casino —Ponce, PR
- Weekends as needed
- Spanish
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Pyramid Hotel Group —Río Grande Municipio, PR
- $14 an hour
- Weekends as needed
- Bilingual
- Sales
- Computer literacy
- Health insurance
- Paid time off
Guest Services Agent
Casa Costera Apartments by Marriott —Carolina, PR
- Full-time
- Spanish
- Hotel
- Data entry
Quick Apply
Front Desk Agent
Hotel Alma San Juan —San Juan, PR
- $14 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
Quick Apply
18h
Night Auditor
IHP Hospitality —Mayagüez, PR
- From $11 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Agent con Experiencia - turnos rotativos
Coral Princess Hotel —San Juan, PR
- $11.75 - $12.00 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply

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Overnight Front Desk (Auditor - Full-Time)
Hyatt Regency Columbus —Columbus, OH
Responsible for the oversight of specific night audit duties including checking and correcting the hotel’s guest ledger, ensuring cash, check or credit card…
Front Desk Representative (2nd/3rd Shift)
Fairfield Inn & Suites Columbus OSU —Columbus, OH
Answer phone calls and respond to guest inquiries in a courteous and timely manner. Maintain a clean and organized front desk area, including lobby and guest…
From $15 an hour
Quick Apply

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front desk agent night shift jobs near puerto rico

Guest Services Agent PM/Overnight

Hilton Garden Inn San Juan Condado
San Juan, PR

Quick Apply

Job Details

Full-time
$15.75 an hour
6 days ago

Qualifications

Spanish
Customer communication
English
High school diploma or GED

Full Job Description

Represents the hotel to the guest throughout all stages of the guest’s stay. Determinates a guest’s reservation status and identifies how long the guest will stay. Helps guests’ complete registration cards and then assign rooms, accommodating special requests whenever possible. Verifies the guest’s method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk pits and communicates this information to the appropriate hotel personnel. Knows the location and types of available rooms as well as the activities and services of the property. Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid outs. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices. Efficient use of the guest satisfactions tools provided: “TWO MORE”, “MAKE IT RIGHT”, “KIPSU” among others, to increase our guest loyalty and returning and guarantee the best scores in SALT. Maintain HHonors enrollment engagement.

Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hilton Marketing Programs such as Hilton Honors, for arriving guests. Ensures guest knows location of room and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler’s checks, and other forms of payments.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate team members for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Use the Problems Resolution Empowerment Guidelines among the “MAKE IT RIGHT” tools.
Attempts to communicate with guest in guest’s native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve opportunities such as location changes or credit issues.
Summons Bell Services team members to escort guest to/from their rooms as appropriate.
Offer and enroll gust in our HHonors program.
Offer and enroll every guest in KIPSU.
Promote room upsell to increase revenue.
Any other tasks assigned by General Manager or Director.

Requirements:

High school diploma or equivalent
Bilingual (English & Spanish)
Great customer service

Quick Apply

Refine Your Search

front desk agent night shift jobs in puerto rico

Guest Services Agent PM/Overnight

Front Desk Overnight Full-Time

OVERNIGHT FRONT DESK FULL-TIME

Front Desk Overnight Full-Time

Front Desk Agent - Night Shift

Overnight Guest Service Agent - Condado Vanderbilt Hotel

Night Auditor - La Concha Resort

Overnight - Guest Service Representative

Night Auditor

Front Desk Medical Clerk

Guest Service Agent

Front Desk Agent

Guest Services Agent

Front Desk Agent

Night Auditor

Front Desk Agent con Experiencia - turnos rotativos

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