Top 22 Front desk manager Jobs in Puerto Rico

Front Desk Supervisor
Pyramid Hotel Group —Río Grande Municipio, PR
- Weekends as needed
- Spanish
- Computer literacy
- English
- Health insurance
- Paid time off
8d
Asst. Front Office Manager
Residence Inn Isla Verde —Carolina, PR
- Overnight shift
- Word processing
- Mid-level
- Windows
7d
Front Desk - La Cumbre
CorePower Yoga —La Cumbre, PR
- $16.90 an hour
- Part-time
- Computer skills
- Communication skills
- Entry level
- Paid holidays
- Employee assistance program
Guest Services Lead - Condado Vanderbilt Hotel
The Condado Collection —San Juan, PR
- Weekends as needed
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Office Administrator
Propel International Bank, Inc. —San Juan, PR
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
Reservations Agent
AC Hotel San Juan Condado —San Juan, PR
- Full-time
- Merchandising
- Research
- Hotel
Front Desk Agent
Pyramid Hotel Group —Río Grande Municipio, PR
- $14 an hour
- Weekends as needed
- Bilingual
- Sales
- Computer literacy
- Health insurance
- Paid time off
8d
Guest Services Agent - La Concha Resort
The Condado Collection —San Juan, PR
- Weekends as needed
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Operations Manager with Hotel Experience
Coral Princess Hotel —San Juan, PR
- $3,750 - $4,000 a month
- Full-time
- Hotel
- Supervising experience
- Mentoring
Quick Apply
15h
Guest Services Agent PM/Overnight
The Condado Plaza Hotel —San Juan, PR
- $15.75 an hour
- Overnight shift
- Spanish
- English
- Hotel
Quick Apply
13d
Front Desk Agent
Marriott International, Inc —San Juan, PR
- $14 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
5d
Director of Spa
Marriott International, Inc —Dorado, PR
- Full-time
- Research
- Hotel
- Bachelor's degree
Overnight Guest Service Agent - Condado Vanderbilt Hotel
The Condado Collection —San Juan, PR
- Weekends as needed
- Spanish
- English
- Master's degree
- Paid holidays
- Health insurance
Front Desk Agent
Jump Sports —San Juan, PR
- $12.50 an hour
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick Apply
14d
Night Auditor - Condado Ocean Club
The Condado Collection —San Juan, PR
- Part-time
- Spanish
- English
- Hotel
- 401(k)
Night Auditor - La Concha Resort
The Condado Collection —San Juan, PR
- Weekends as needed
- Spanish
- English
- Entry level
- Paid holidays
- Health insurance
Front Desk Agent- San Juan, Puerto Rico
Tryst Hospitality —San Juan, PR
- $13 an hour
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- English
- Health insurance
- Life insurance
Quick Apply
5d
Guest Experience Agent
IHP Hospitality —Aguadilla, PR
- From $10.75 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Shift Leader Assistance
Rosant II Inc —Mayagüez, PR
- $10.50 - $11.00 an hour
- Part-time
- Spanish
- Google Workspace
- Microsoft Excel
Quick Apply
9h

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Asst. Front Office Manager
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Front Office Manager
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Hotel Front Desk Supervisor
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Keep the front desk and lobby area organized, clean, and guest-ready. Lead by example and support the front desk team during daily operations.
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front desk manager jobs near puerto rico

Front Desk Supervisor

Pyramid Hotel Group -
Río Grande Municipio, PR

Apply Now

Job Details

Full-time
8 days ago

Benefits

Health insurance
Paid time off
Flexible schedule
Retirement plan

Qualifications

Computer operation
Customer communication
High school diploma or GED

Full Job Description

Location: Rio Grande, Puerto Rico, 00745

Job Type: Full time

Category: Rooms

Job ID: R0063987

widget: Regular

Hyatt Regency Grand Reserve Puerto Rico

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Welcome to Hyatt Regency Grand Reserve Puerto Rico, a premier resort in the Pyramid Global Hospitality portfolio, located in the breathtaking setting on the oceanfront coast of Rio Grande. Featuring 579 guest rooms and over 36,918 sq ft of meeting space, this award-winning property, recognized as one of the top five resorts in Puerto Rico by Travel + Leisure's World's Best Awards, offers a truly dynamic environment for hospitality professionals.

At Hyatt Regency Grand Reserve Puerto Rico, we are committed to delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and engaging environment surrounded by the natural beauty of El Yunque rainforest and the island's stunning coastline. From an expansive lagoon-style pool to a nearby 27-hole Tom Kite-designed golf course and a full-service rainforest spa, this property offers a unique and inspiring setting to grow your career.

We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you're just beginning your hospitality journey or looking to take the next step, you'll find opportunities for growth at every level.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for service. We provide comprehensive training and development programs to help our associates succeed. If you're passionate about hospitality and ready to be part of a people-first culture, we invite you to explore opportunities at Hyatt Regency Grand Reserve Puerto Rico and apply today.

What you will have an opportunity to do:

We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

Help guests discover their “Wanderlust” experience.
Provide exceptional customer service by being engaging and taking sincere interest.
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right.
Keeps the room inventory constantly updated in all its statuses to facilitate efficient assignment by the Front Office Manager, avoiding delays or errors and optimizing occupancy.
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
Training all new Front Desk Agents to provide exceptional customer service.
Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.

What are we looking for?

Qualifications:

High school diploma or equivalent
Previous hotel or resort experience preferred
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Fluent in English and Spanish
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work a flexible schedule to include nights, weekends and holidays

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Apply Now

Refine Your Search

front desk manager jobs in puerto rico

Front Desk Supervisor

Asst. Front Office Manager

Front Desk - La Cumbre

Guest Services Lead - Condado Vanderbilt Hotel

Office Administrator

Reservations Agent

Front Desk Agent

Guest Services Agent - La Concha Resort

Operations Manager with Hotel Experience

Guest Services Agent PM/Overnight

Front Desk Agent

Director of Spa

Overnight Guest Service Agent - Condado Vanderbilt Hotel

Front Desk Agent

Night Auditor - Condado Ocean Club

Night Auditor - La Concha Resort

Front Desk Agent- San Juan, Puerto Rico

Guest Experience Agent

Shift Leader Assistance

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I want to receive the latest job alert for front desk manager in puerto rico

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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