Top 19 It entry Jobs in Punta Gorda, Fl

IT Help Desk Technician
NUPC Technology —Venice, FL
- $40,000 - $48,000 a year
- Full-time
- Background check
- Google Workspace
- Research
- Paid time off
Quick Apply
8d
IT Support Specialist
Entech —Fort Myers, FL
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
Desktop Support Specialist
Computer Aid, Inc. —Fort Myers, FL
- $40,000 - $45,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
5d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Punta Gorda, FL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Network Implementation Engineer I - FT Myers, FL
Forged Fiber 37 —Fort Myers, FL
- $49,000 - $81,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
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Cyber eDiscovery Consultant
Cognicion, LLC —United States
- $85,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Bachelor's degree
- Team management
- Health savings account
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8d
B2B IT Services and Products Sales Representatives
PCC-IT International —United States
- Up to $500,000 a year
- Contract
- Remote
- Background check
- Hospitality
- Marketing
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IT Help Desk Technician

NUPC Technology
Venice, FL

Quick Apply

Job Details

Full-time
$40,000 - $48,000 a year
8 days ago

Benefits

Paid time off

Qualifications

Google Workspace
Teamwork
Wireless networking
Wireless access points
Technical documentation
Efficiency improvement
Hardware maintenance
Printer (troubleshooting support)
Cloud service support
Attention to detail
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Problem-solving
IT support
Customer support ticket management
Networking equipment (troubleshooting support)
Collaborative technology platforms
Productivity software
Desktop administration
Technical writing experience within technology
Associate's degree
Automation tools
Peripheral hardware support
Ticketing system technical support

Full Job Description

IT Helpdesk Technician

Job Overview:
NUPC Technology is a growing Managed IT and cybersecurity professional services company that values an inspired, informed and intuitive work culture that promises quality results every time. NUPC’s vision is to provide incomparable value to our clients by employing top experts in the field, improving our services daily, and surpassing client expectations. Our team is innovative, supportive, and displays an eagerness to grow professionally. Our comprehensive solutions include products and professional services in the areas of client computing, data solutions, networking, cyber-security, and managed IT services. Join our team and be part of a company that is making a difference in the world of managed IT services.

This is an entry level position intended for people looking to build their skillset in the IT industry.

Job Role:

As a Help Desk Technician, you’ll provide technical assistance, resolve IT issues, and ensure smooth operation of customer IT systems. You’ll support clients on-site and remotely, assist with hardware and software problems, perform system maintenance, and collaborate with your team to deliver effective solutions. We need someone who loves technology, takes initiative, thrives in a collaborative environment, and can tackle challenges with minimal exposure. If you love challenges and innovation, this job is for you!

Duties and responsibilities

Provides technical support to end-users via phone, ticket system, or in-person to address issues promptly with Desktops, Peripherals, Operating System, Applications, and Hardware.
Travel on site to Customer locations to resolve IT issues.
Troubleshoot and resolve hardware and software problems related to desktops, laptops, cell phones, peripherals, and network connectivity.
Utilize Remote Monitoring and Maintenance (RMM) systems to establish and coordinate regular maintenance activities on end-user devices.
Install, configure, update, and troubleshoot software applications, operating systems, drivers, printers, and other related IT equipment for customers.
Maintain and update documentation related to help desk procedures, system configurations, and issue resolutions.
Assist in the implementation and maintenance of IT security measures, including antivirus, and report potential threats and issues.
Establish Procedures and research best practices for cybersecurity and implementing those solutions for customers.
Conduct system performance analysis, identify areas for improvement, and implement solutions to optimize system efficiency.
Participate in training end-users to enhance understanding of IT systems and prevent recurring issues.
Monitor and perform routine maintenance tasks for Customers to prevent system downtime, as well as make suggestions for improving efficiency.
Maintain an inventory of installed software, manage software licensing, and create policies and procedures for upgrades.
Develop technical support documentation for IT Helpdesk Team and end-users.
Proactively learn new skills and gain new knowledge as needed to fulfill job responsibilities.
Provide support for Microsoft 365/Azure AD, Microsoft Exchange, Google Workspace, etc.
Other duties as assigned.

Minimum Skills and Qualifications

Minimum of one (1) year prior full-time work experience or full-time Internship(s) in IT Support or relevant field(s).
Associates degree or higher in IT or similar relevant field, preferably a major in System Administration, Network Administration, or Cybersecurity.
Experience with remote support and collaboration tools.
Proficiency in entering/tracking tickets in helpdesk systems and working with teammates to fulfill tasks quickly and effectively.
Ability to multi-task effectively and meet deadlines in a demanding environment.
Strong experience with Windows and MacOS Troubleshooting.
Experience troubleshooting all forms of hardware and software issues, bluescreen errors, crashes, software compatibility issues, strange or unusual device behavior, etc.
Proven experience in providing technical support and troubleshooting IT issues.
Experience implementing and maintaining Microsoft 365 solutions, Exchange Online, MS Teams, and/or Azure AD preferred.
Must be able to manage multiple tasks simultaneously and fulfill requirements within deadlines successfully.
Familiarity with IT cybersecurity concepts and best practices.
Understanding of PowerShell scripting preferred, with knowledge on integrating system scripts within Operating Systems, and proven competencies in being able to generate automated tasks or services.
Experience with Networking equipment, routers, switches, wireless access points, and configuring and maintaining said devices.
Excellent communication and people skills to interact with end-users and team members.
The ability to develop processes to improve workflow as well as to pay attention to details.
Proficiency with Microsoft Office365 applications and Office365 Email Migrations.
Understanding of how software interacts with the Operating System to determine root cause of issues.
In-depth knowledge of internet security and data privacy principles preferred.
High proficiency in writing to provide clear and concise support documentation required.
Ability to work independently with keen sense of focus, task oriented. Must have excellent written and oral communication skills.

Job Type: Full-time

Pay: $40,000.00 - $48,000.00 per year

Benefits:

Paid time off

Education:

Associate (Required)

Experience:

Cybersecurity Policies and Standardization: 1 year (Preferred)
Network Troubleshooting: 1 year (Preferred)
Server Maintenance/Management: 1 year (Preferred)
Troubleshooting Software & Hardware: 2 years (Preferred)
Remote Monitoring and Management Tools: 1 year (Preferred)
Windows Troubleshooting and Re-imaging: 1 year (Preferred)
IT support: 2 years (Preferred)

Ability to Relocate:

Venice, FL 34292: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it entry jobs in punta gorda, fl

IT Help Desk Technician

IT Support Specialist

Desktop Support Specialist

Now Hiring IT and Telecom Field Technicians

Network Implementation Engineer I - FT Myers, FL

Cyber eDiscovery Consultant

B2B IT Services and Products Sales Representatives

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