Top 292 Guest services manager Jobs in Punta Gorda Fl

Service Manager
LATITUDE 26 PG LLC —Punta Gorda, FL
- Evening shift
- Bar
- Mid-level
- Restaurant
Quick Apply
General Manager
TG Administration LLC —Fort Myers, FL
- $150,000 a year
- Microsoft Excel
- Microsoft Outlook
- Residential
- Health insurance
- Dental insurance
Quick Apply
2d
Dining Room Supervisor
South Port Square —Port Charlotte, FL
- From $17.50 an hour
- Weekends as needed
- Background check
- Bar
- Mid-level
- Health insurance
- Dental insurance
10h
Leasing Specialist
NDC Asset Management, LLC —Fort Myers, FL
- $20 - $21 an hour
- Full-time
- Background check
- Driver's License
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Restaurant Manager
Metro Diner —Venice, FL
- $58,000 - $60,000 a year
- Full-time
- Casual dining restaurant
- Mid-level
- Team management
- Health insurance
- 401(k) matching
Quick Apply
13h
Sales Consultant
Victra - Verizon Wireless Premium Retailer —Venice, FL
- $40,000 - $64,000 a year
- Weekends as needed
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
Quick Apply
High Rise Property Manager
SEACREST SOUTHWEST —Fort Myers, FL
- $115,000 - $120,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Front Desk Clerk
Sunbelt —Punta Gorda, FL
- Hotel
- Computer skills
- Entry level
Quick Apply
14d
Sr. Area Manager
Planet Fitness —Port Charlotte, FL
- Weekends as needed
- CPR Certification
- Clean driving record
- Mid-level
Quick Apply
8d
Property Manager
Equity LifeStyle Properties —Port Charlotte, FL
- Full-time
- Clean driving record
- Sales
- Customer service
- Paid holidays
- Health insurance
13h
Office Manager
SLSCO —Punta Gorda, FL
- Full-time
- Inventory management
- Basic math
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
General Manager – Candlewood Suites
Distro —Fort Myers, FL
- $65,000 - $80,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
Quick Apply
Store Manager
Ayr Wellness —Port Charlotte, FL
- Full-time
- Mid-level
- High school diploma or GED
- Cash register
Quick Apply
Restaurant District Manager
Richard Loyd Region —Port Charlotte, FL
- Full-time
- Writing skills
- Mid-level
- Quick service & fast food restaurant
Quick Apply
General Manager - Comfort / MainStay Suites - Fort Myers East I-75
Integral Hospitality —Fort Myers, FL
- Weekends as needed
- Sales
- Customer service
- Mid-level
Quick Apply
Store Manager (Store 6201)
GameStop Inc —North Port, FL
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
Community Association Manager
Troon —Englewood, FL
- Microsoft Outlook
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Day Manager/ Lead Server
FF Ft Myers II LLC —Fort Myers, FL
- Full-time
- Mid-level
- Guest services
- Restaurant
Restaurant District Manager
Burger King —Arcadia, FL
- Writing skills
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Receptionist
South Port Square —Port Charlotte, FL
- From $14 an hour
- Full-time
- Background check
- High school diploma or GED
- Communication skills
- Dental insurance
- 401(k)
7d

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guest services manager jobs near punta gorda fl

Service Manager

LATITUDE 26 PG LLC
Punta Gorda, FL

Quick Apply

Job Details

Qualifications

Food service closing procedures
Employee onboarding
Incident reporting compliance
Staff supervision
Bar sanitation
Workplace safety
Sales reporting
Food service health code compliance
Team supervision
Food service opening procedures
Bar safety compliance (food service)
Table assignment
Store closing procedures
Staff scheduling
Labor cost analysis
Store opening procedures
Team scheduling
Mid-level
Incident Escalation
Team development
Sales performance monitoring (sales process improvement strategies)
Sales coaching
Incident report writing
Conducting staff training sessions as a store manager
Clean workspace maintenance
Guest rapport building
Business operations
Sales leadership
Customer satisfaction improvement
Restaurant cost management

Full Job Description

The Service Manager is responsible for leading front-of-house operations and delivering exceptional guest experiences. This role directly supervises dining room, bar, host, and support teams during service, ensuring strong execution, hospitality standards, and shift performance.

This is a hands-on floor leadership role for a manager who can balance guest-facing hospitality, team coaching, and shift-level business discipline in a fast-paced, high-volume environment.

Key Responsibilities

1) Shift Leadership & Service Execution

Lead front-of-house shifts from pre-shift through close
Set the tone for service, urgency, and professionalism on the floor
Direct FOH flow across host stand, dining room, bar, and support stations
Monitor wait times, seating rotations, table turns, and service pacing
Ensure opening, mid-shift, and closing sidework/checklists are completed
Maintain floor visibility during peak periods and high-volume service windows

2) Guest Experience & Hospitality

Model and enforce hospitality standards consistent with each concept’s brand
Visit tables, engage guests, and build repeat-business relationships
Handle guest concerns, service failures, and recovery situations promptly
Empower staff to solve issues appropriately while escalating when needed
Maintain a polished atmosphere, including music, lighting, cleanliness, and presentation standards

3) Team Supervision, Coaching & Accountability

Supervise servers, bartenders, hosts, food runners, bussers, and support staff
Lead pre-shift meetings with service focus, features, and operational priorities
Coach in real time on service steps, salesmanship, menu knowledge, and professionalism
Support onboarding and training of new FOH team members
Reinforce standards for attendance, appearance, uniform compliance, and conduct
Document and communicate performance issues to senior leadership per company process

4) Sales, Labor & Shift Performance

Monitor shift staffing levels and deploy labor based on business volume
Support productivity and labor-cost control without sacrificing service quality
Track and manage comps, voids, discounts, and guest recovery spend
Drive check averages and beverage sales through coaching and feature execution
Assist with daily sales awareness and shift-level performance reporting
Coordinate with BOH leadership to maintain ticket flow, pacing, and guest satisfaction

5) Bar & Beverage Oversight (FOH Support Role)

Support bar operations, guest flow, and bartender performance
Reinforce responsible alcohol service, ID checks, and intoxication prevention protocols
Monitor bar cleanliness, organization, and presentation standards
Communicate low-stock or product-quality issues to bar/management leadership

6) Compliance, Safety & Standards

Enforce sanitation, health, and workplace safety standards in FOH areas
Ensure compliance with alcohol service laws and company policies
Maintain incident awareness and complete reports accurately and promptly
Support facility readiness by identifying maintenance and cleanliness issues and following through

7) Administrative & Communication Responsibilities

Complete manager logs, shift notes, comps/voids review, and incident documentation
Communicate effectively with kitchen, bar, and fellow managers during shift transitions
Participate in manager meetings, training sessions, and operational planning
Support scheduling input, staffing recommendations, and team development planning as assigned

Quick Apply

Refine Your Search

guest services manager jobs in punta gorda fl

Service Manager

General Manager

Dining Room Supervisor

Leasing Specialist

Restaurant Manager

Sales Consultant

High Rise Property Manager

Front Desk Clerk

Sr. Area Manager

Property Manager

Office Manager

General Manager – Candlewood Suites

Store Manager

Restaurant District Manager

General Manager - Comfort / MainStay Suites - Fort Myers East I-75

Store Manager (Store 6201)

Community Association Manager

Day Manager/ Lead Server

Restaurant District Manager

Receptionist

I want to receive the latest job alert for guest services manager in punta gorda fl

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Key Responsibilities

1) Shift Leadership & Service Execution

2) Guest Experience & Hospitality

3) Team Supervision, Coaching & Accountability

4) Sales, Labor & Shift Performance

5) Bar & Beverage Oversight (FOH Support Role)

6) Compliance, Safety & Standards

7) Administrative & Communication Responsibilities

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