Top 7101 Experience manager Jobs in Purcellville Va

Operations Manager - Client Services & Dispatch
Excel Courier —Ashburn, VA
- $98,040 - $144,840 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Health insurance
4d
Key Holder, Purcellville VA
COSTELLOS ACE —Purcellville, VA
- Full-time
- Mid-level
- Organizational skills
- Cleaning
- Paid holidays
- Disability insurance
Quick Apply
Contracts Manager
Leidos —Chantilly, VA
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 6 years
- Microsoft Outlook
Senior Proposal Manager
Addison Group —Virginia
- $165,000 - $175,000 a year
- Hybrid work
- Office
- 8 years
- Business development
- Health insurance
- Dental insurance
Quick Apply
Assistant Property Manager
CloudHQ LLC —Ashburn, VA
- $65,000 - $83,000 a year
- Full-time
- Background check
- Microsoft Outlook
- English
- Paid holidays
- Health insurance
Quick Apply
5d
Communications Coordinator Wage
Virginia Department of Transportation —Virginia
- Full-time
- Mid-level
- Communication skills
3d
Benefit Programs Supervisor
840-Winchester Dept Of Social Services —Winchester, VA
- $78,478.40 - $95,700.80 a year
- Full-time
- Mid-level
- Office
- Driver's License
Chief Programs Officer
HEALTHWORKS FOR NORTHERN VIRGINIA —Leesburg, VA
- $150,000 a year
- Full-time
- Senior level
- Marketing
- Paid holidays
- Disability insurance
Program Manager/Training Lead
Contact Government Services, LLC —Chantilly, VA
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Learning and Development Supervisor
Loudoun County Government —Leesburg, VA
- $79,509.11 - $139,140.94 a year
- Full-time
- Spanish
- Writing skills
- English
2d
Senior Coordinator, Programs and Events
American Society of Civil Engineers (ASCE) —Reston, VA
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Mid-level
- Work from home
Quick Apply
Communications Manager I
Loudoun County Government —Leesburg, VA
- $82,291.93 - $144,010.87 a year
- Full-time
- Marketing
- Research
- Mid-level
11d
Community Manager
Associa —Ashburn, VA
- Data analysis skills
- Research
- Mid-level
Events Manager
Marriott International, Inc —Chantilly, VA
- $62,000 - $79,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Events and Engagement Coordinator
Banner Life family of companies —Frederick, MD
- $70,600 - $88,300 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Events Manager
American Institute of Aeronautics and Astronautics —Reston, VA
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
4d
Client Operations Manager
Quest Diagnostics —Chantilly, VA
- From $93,200 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Director of Event Planning
Marriott International, Inc —Chantilly, VA
- $105,000 - $138,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Guest Experience Manager
The Atchison Group Inc. —Chantilly, VA
- $68,500 - $78,500 a year
- On call
- Background check
- Pass drug screening
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
CONFERENCE PLANNING MANAGER
The National Conference Center —Leesburg, VA
- Weekends as needed
- Background check
- Microsoft Excel
- Customer service
- Paid holidays
- Disability insurance

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experience manager jobs near purcellville va

Operations Manager - Client Services & Dispatch

Excel Courier -
Ashburn, VA

Apply Now

Job Details

Full-time
$98,040 - $144,840 a year
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Team leadership

Full Job Description

Operations Manager – Client Services & Dispatch

Excel Courier | Ashburn, VA | Full Time | On-Site

Position Summary
The Operations Manager – Client Services & Dispatch leads the Client Services and Dispatch teams, with primary accountability for personnel management, team development, and operational process ownership of these functions. Build, scale, and hold accountable high-performing teams that deliver service quality to customers. Partner with the operations management team to ensure end-to-end service delivery.

Essential Functions (Duties and Responsibilities)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Service-quality accountability. Serve as the primary point of accountability for service-quality outcomes delivered by the Client Services and Dispatch functions.
Build and scale teams. Build and scale the Client Services and Dispatch teams in line with business growth, including workforce planning, hiring, onboarding, role design, staffing requirements, selection, and recommend termination.
Develop people and culture. Develop team members through coaching, mentoring, skills development, and career-path planning; guide employees in handling difficult or complex problems and resolving escalated complaints or disputes. Foster a positive, collaborative team culture using strong interpersonal and communication skills across all levels of the organization.
Performance standards and accountability. Establish clear performance.
standards and accountability mechanisms; conduct regular performance reviews, coach through performance issues, and hold team members to defined expectations.
Process ownership and daily operations. Own and continuously improve the processes within Client Services and Dispatch; maintain metrics, reports, process documentation, customer service logs, and training records; prepare work schedules and assign specific duties.
Compliance and oversight. Monitor operations to ensure staff compliance with administrative policies and procedures, safety rules, contracts, and government regulations.
Cross-functional collaboration. Collaborate with the operations management team, to formulate and implement cross-functional policies, procedures, goals, and objectives, including process and technology initiatives.

Work Environment
This job operates in a demanding, high stress, fast-paced call-center office setting, as well as occasional presence in a temperature-controlled warehouse. This position routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Requirements
While performing the duties of this job the employee is frequently required to walk, sit, hear, speak, hold, visually inspect, and utilize repetitive hand motions requiring finger dexterity and hand eye coordination. Employee must maintain a professional and customer-friendly demeanor, be able to work in a fast paced environment, handle stressful situations, occasionally lift and handle packages up to 50 lbs., and be able to visually distinguish primary colors.

Core Competencies
Team Leadership
Managing People / People Development
Performance Coaching & Accountability
Interpersonal Skills / Impact and Influence
Conflict Resolution
Change Management
Customer Service
Delegation
Problem Solving
Communication

Required Education and Experience

Five or more years of people-management experience leading and developing teams in a high volume, dynamic environment.
Demonstrated track record of scaling teams, building accountability structures, and developing direct reports.

Compliance Requirements
Successful completion of all required pre-employment screenings, onboarding requirements, and mandatory training programs, including background screening, drug screening, credit check, HIPAA training, TSA training, and other company-required certifications.

Job Type: Full-time

Pay: $98,040.00 - $144,840.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Apply Now

Refine Your Search

experience manager jobs in purcellville va

Operations Manager - Client Services & Dispatch

Key Holder, Purcellville VA

Contracts Manager

Senior Proposal Manager

Assistant Property Manager

Communications Coordinator Wage

Benefit Programs Supervisor

Chief Programs Officer

Program Manager/Training Lead

Learning and Development Supervisor

Senior Coordinator, Programs and Events

Communications Manager I

Community Manager

Events Manager

Events and Engagement Coordinator

Events Manager

Client Operations Manager

Director of Event Planning

Guest Experience Manager

CONFERENCE PLANNING MANAGER

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