SUMMARY
Under general direction, is responsible for directing one or more of the agency’s residential facilities. This includes directing staff, providing consumers with proper care, ensuring the safety of the consumers, scheduling necessary repairs and the general upkeep of the facility.
Administers designated program in accordance with agency policies and regulations and requirements of applicable regulatory agencies. Is responsible for all aspects of program including personnel, budgeting, services to individuals and physical plant management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of the Director of Residential Program Services – Residential Services will include, but are not limited to the following:
- Works closely with Interdisciplinary Clinical team to coordinate residents’ treatment plans.
- Ensures that all measures for safety and wellbeing are maintained at highest level.
- Provides overall supervision to residence staff including Registered Nurse/Licensed Practical Nurse, Residence Manager, Senior Residence Program Specialist, Case Manager, Residence Program Specialist, Recreation Specialist utilizing flexible time scheduling to make on-site consultations and supervision of each shift.
- Conducts weekly/biweekly staff meetings with all direct care staff.
- Interviews, evaluates, hires, orients, trains, disciplines and when necessary, terminates subordinate staff.
- Maintains and posts scheduled work assignments and adjusts such assignments based on availability of staff, individual abilities of staff and particular requirements of residents.
- Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action in absence of a nurse.
- Ensures actions are conducted in a manner that prevents abuse.
- Administers appropriate first aid based on visible symptoms and resident history in accordance with established guidelines and accepted first aid practices.
- Summons police, fire, ambulance, or other emergency personnel if situation warrants it.
- Maintains records on subordinate staff such as level of performance, specific deficiencies, counseling sessions training records, etc.
- Conducts weekly individual supervisory meetings with subordinates in order to discuss program, personnel or training needs and assesses their performance.
- Responds to program and work-related questions, problems, complaints and grievances from staff.
- Develops residence facility rules and procedures.
- Ensures residence facility is kept clean, neat, healthy, and safe.
- Assures that all staff are coordinating their efforts in order to complete such routine household tasks as laundry, menu preparation, shopping, cooking, etc. with goal of increasing independence of residents in performing these functions.
- Directly responsible for all medical issues of residents.
- Works with appropriate clinical or program staff and community agency staff to identify and maintain placement in day programs, workshops, school programs, etc. which are in the community and are required in residents’ service plan.
- Acts on behalf of residents at schools or school boards, health clinics, local businesses, employers, transportations, providers, social groups, neighbors, etc. in order to ensure fair and appropriate consideration.
- Provides or arranges for transportation of residents to and from recreational or social programs, work, school, etc. as required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Valid New York State Driver’s License is preferred.
- Excellent oral and written communication skills
- Excellent organizational skills
- Ability to read, write, speak, and understand English.
- Good interpersonal skills necessary to interact effectively with coworkers, employees, residents, and their families.
- Must be able to maintain the strictest confidentiality.
- Proficiency in the use of a personal computer and appropriate software and email system
- Knowledge of equipment typically used by persons receiving services including wheelchairs and adaptive devices.
- Ability to analyze problems and determine corrective measures.
EDUCATION and/or EXPERIENCE
- Bachelor’s Degree in Human Services or related field.
- At least five years of managerial experience, preferably with the developmentally disabled population.
LANGUAGE SKILLS
- Ability to read, write, speak, and understand English.
- Ability to read, analyze, and interpret reports and documents.
- Ability to respond to common inquiries, concerns or complaints from employees and customers.
- Excellent written and verbal communication skills required.
MATHEMATICAL SKILLS
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Basic understanding of statistics.
REASONING ABILITY
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
- Ability to resolve conflicts and mediate stressful situations.
PHYSICAL DEMANDS
Thephysical demands described here are representative of those that must be met by an employeeto successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk and hear.
- The employee frequently is required to walk and sit.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be madeto enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is exposed to a normal office setting with little or no discomfort due to noise or temperature.
- Some walking, bending, and standing required in order to photocopy, access files and so forth; work may be performed under pressure and may be, at times, mentally fatiguing; ability to sit for long periods of time necessary.
This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
Community Resource Center/DD is an Equal Opportunity Employer. Community Resource Center/DD does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law. Qualified candidates of diverse ethnic and racial backgrounds are encouraged to apply for vacant positions at all levels.
Job Type: Full-time
Pay: $73,440.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Education:
Experience:
- Managerial: 5 years (Preferred)
Language:
License/Certification:
- Driver's License (Preferred)
Work Location: In person
