Top 4159 It coordinator Jobs in Queens, Ny

Service Desk Technician, Level I
Interborough Developmental and Consultation Center —Brooklyn, NY
- $40,000 - $60,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- Computer Science
- Profit sharing
- Health insurance
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Overnight Dispatch Route Coordinator
Professional Transit - Brooklyn —Jamaica, NY
- From $22 an hour
- Weekends as needed
- In person
- Office
- Administrative experience
- High school diploma or GED
- Health insurance
- 401(k)
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Student Coordinator
Kings Bay YM-YWHA —Brooklyn, NY
- $25 - $30 an hour
- Part-time
- English
- University
- In-person
- Paid time off
- Parental leave
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4d
HR Coordinator (Onboarding/Offboarding & Development)
Home Health Care Agency —Flushing, NY
- $21 - $24 an hour
- Full-time
- Hybrid work
- English
- Psychology
- Organizational skills
- Paid holidays
- Disability insurance
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IT – SCHOOL DATABASE COORDINATOR
New Heights Academy Charter School —Manhattan, NY
- $50,000 - $75,000 a year
- Full-time
- Inventory management
- Mid-level
- SQL
- Health insurance
- Dental insurance
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IT Coordinator
Rochdale Village —Jamaica, NY
- $35.71 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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IT Project Coordinator
DEPARTMENT OF TRANSPORTATION —Manhattan, NY
- $85,421 - $131,195 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
6d
Help Desk Associate, IT Department
Brooklyn Defender Services —Brooklyn, NY
- $65,000 - $75,000 a year
- 8 hour shift
- Microsoft Outlook
- Computer Science
- Ability to walk for extended periods
- 403(b)
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IT Help Desk Tier 1
Siepe —New York, NY
- $65,000 - $72,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Coordinator
SA Hospitality Group —New York, NY
- $30 an hour
- Full-time
- Construction site
- English
- Research
Quick Apply
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Jr EITS Service Desk Analyst
NYC Health + Hospitals —New York, NY
- $55,000 a year
- Online Application
- High school diploma or GED
- Bachelor's degree
- Continuous improvement
- Commuter assistance
- Paid holidays
Help Desk Technician
Replit —New York, NY
- $94,000 - $123,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- Organizational skills
- Commuter assistance
- Disability insurance
Help Desk Technician
NEOVERA LLC —New York, NY
- $110,000 - $115,000 a year
- Full-time
- Mid-level
- Windows
- 4 years
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IT Service Desk Team Lead
AlixPartners —New York, NY
- $110,000 - $125,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- English
- Health insurance
- Dental insurance
Tier 1 Technical Support (Help Desk Experience Needed)
ThinkTech IT —New York, NY
- $19 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Paid time off
Quick Apply
IT Help Desk Technician II
Jazz at Lincoln Center —New York, NY
- $33.65 - $38.46 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
Service Desk Analyst (1 PM - 8 PM)
Cleary Gottlieb Steen & Hamilton LLP —New York, NY
- $85,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
4d
Benefits Eligibility Coordinator
IATSE National Benefit Funds —New York, NY
- $36.20 an hour
- Full-time
- Hybrid work
- Background check
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
IT Project Coordinator
Jzanus Consulting —Garden City, NY
- From $75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Analysis skills

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Service Desk Technician, Level I

Interborough Developmental and Consultation Center -
Brooklyn, NY

Quick Apply

Job Details

Full-time
$40,000 - $60,000 a year

Benefits

Profit sharing
Health insurance
Dental insurance
Flexible spending account
Paid time off
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching
Referral program

Qualifications

Desktop computer repair
Cloud identity and access management (IAM)
Google Workspace
Teamwork
Computer Science
IT user and group management
Hardware maintenance
Windows
Email configuration (technical support)
Productivity software support
Desktop (troubleshooting support)
Remote access software
Customer support ticket management
macOS administration
Collaborative technology platforms
MFA
macOS
IP networking
Associate's degree
Google Calendar
Peripheral hardware support
IT department experience
Ticketing system technical support
Information Technology

Full Job Description

TITLE: Service Desk Technician, Level I

DIVISION: Information Technology (IT)

REPORTS TO: Chief Information Officer (CIO)

SUPERVISED BY: Director of IT Operations

LOCATION: 1670 E 17th St, Brooklyn, NY (40 Hours)

About Us

Interborough Developmental and Consultation Center (IDCC) provides compassionate, comprehensive mental health care to diverse patients of all ages. Our multidisciplinary team treats mental illness as a medical reality, breaking down barriers to care to ensure successful outcomes for our community.

Job Summary

The Service Desk Technician, Level I is the first point of contact for day-to-day technology support across Interborough’s clinics and administrative offices, resolving incidents and service requests by phone, ticket, and in person. Reporting to the Chief Information Officer and working under the direct supervision of the Director of IT Operations, this role keeps staff productive by troubleshooting and repairing hardware, software, accounts, and connectivity issues. The position is both onsite and field-based, with regular travel between IDCC locations throughout Brooklyn. This is an entry-level role with strong opportunity for growth and hands-on learning as you build your technical skills.

Job Responsibilities

Serve as the first point of contact for end users, responding to support tickets, phone calls, and walk-up requests both in the office and on-site at clinics.
Troubleshoot, diagnose, and resolve everyday hardware, software, printer, phone, and connectivity issues, escalating more complex problems as needed.
Perform routine repairs and maintenance on workstations, peripherals, and phone systems to keep staff up and running.
Administer user accounts and access, including password resets, new-hire setup, and provisioning of e-mail (Google Workspace, Outlook), log-in credentials, and phone extensions.
Install, update, and verify anti-virus and standard software across organizational computers.
Travel between IDCC clinics and school-based sites throughout Brooklyn to deliver on-site support; transportation between sites is provided.
Scan, tag, and maintain accurate inventory of equipment and software, and assist with periodic inventory audits.
Document support activity, track ticket status, and provide regular updates on work in progress.
Stay current on all pertinent federal, state, and internal regulations, laws, and policies as they evolve.
Ensure all operations strictly adhere to Interborough compliance standards, the Corporate Compliance Policy, and the Code of Conduct.
Additional duties and specialized projects as required to support departmental and organizational goals.

Requirements

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
0–2 years of experience in a help desk, service desk, or IT support role; relevant internships or coursework will be considered.
CompTIA A+ preferred; ITIL Foundation or a Microsoft/Google certification is a plus.
Working knowledge of Windows 10/11 and macOS, including device setup and everyday hardware and peripheral support.
Proficiency with cloud-based productivity and collaboration suites (e.g., Google Workspace), including mail, calendar, file sharing, and basic account administration.
Experience using a ticketing or ITSM platform (e.g., ServiceNow, Jira, Zendesk, or Freshservice) to log, track, and resolve requests.
Familiarity with identity and access management in Active Directory and/or Microsoft Entra ID (Azure AD), including password resets and user provisioning.
Understanding of core networking concepts (TCP/IP, DNS, DHCP, Wi-Fi, and VPN) and use of remote-support tools.
Awareness of basic cybersecurity and data-privacy practices, including multi-factor authentication, phishing awareness, and HIPAA confidentiality in a healthcare setting.
Strong problem-solving skills and a patient, methodical approach to troubleshooting, with the ability to explain issues clearly to non-technical users.
Self-motivated team player with strong interpersonal and time-management skills, able to prioritize across sites and provide status updates as required.
Willingness to travel between IDCC sites across Brooklyn.
Equivalent education, experience and/or training may be substituted for the degree requirements.

BENEFITS WE OFFER:

Medical including Dental and Vision
Cafeteria Plans: FSA, Dependent child care plan, qualified transportation plan
Up to 3% 401k Profit Sharing plan automatic contribution for eligible employees
401k Additional 4% match of your contribution from your salary
Employee Assistant Program Services (EAP)
Paid time off (PTO)
Referral Bonus for qualifying positions

Interborough is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regards to race, color, religion, sex, national origin, disability status, genetics, protected veterans’ status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and/or local law and encourage women, veterans and other minorities to apply.

Interborough Developmental and Consultation Center is committee to Diversity, Equity, Inclusion and Belonging (DEIB) in the workplace. We believe that DEIB is unite to every community.

#IDCCFT

Pay: $40,000.00 - $60,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it coordinator jobs in queens, ny

Service Desk Technician, Level I

Overnight Dispatch Route Coordinator

Student Coordinator

HR Coordinator (Onboarding/Offboarding & Development)

IT – SCHOOL DATABASE COORDINATOR

IT Coordinator

IT Project Coordinator

Help Desk Associate, IT Department

IT Help Desk Tier 1

IT Coordinator

Service Desk Technician

Jr EITS Service Desk Analyst

Help Desk Technician

Help Desk Technician

IT Service Desk Team Lead

Tier 1 Technical Support (Help Desk Experience Needed)

IT Help Desk Technician II

Service Desk Analyst (1 PM - 8 PM)

Benefits Eligibility Coordinator

IT Project Coordinator

I want to receive the latest job alert for it coordinator in queens, ny

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