Top 5019 Program support representative Jobs in Queens, Ny

Operations Support Specialist
Banfi Wine and Spirits Merchants —Melville, NY
- From $70,000 a year
- Full-time
- Background check
- ERP systems
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Citywide Constituent Affairs Lead
OFFICE OF THE MAYOR —Manhattan, NY
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Legislative Research Analyst, Bureau of Government Affairs
Agency DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $87,743 - $100,904 a year
- Full-time
- Doctoral degree
- Mid-level
- Office
- Wellness program
- Health insurance
Summons Processing Support
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $46,503 - $53,479 a year
- Full-time
- Microsoft Word
- Customer service
- Office
- Loan forgiveness
Legislative Representative- FLA
DEPT OF YOUTH & COMM DEV SRVS —Manhattan, NY
- $62,868 - $97,593 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
8d
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
13d
Clearance Supervisor
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $69,880 - $98,325 a year
- Full-time
- Management
- Customer service
- Mid-level
- Wellness program
- Health insurance
Policy Advisor
OFFICE OF THE MAYOR —Manhattan, NY
- $140,000 - $175,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
- Loan forgiveness
Public Housing Outreach and Advocacy Coordinator
OFFICE OF THE MAYOR —Manhattan, NY
- $100,000 - $105,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- Loan forgiveness
Remote Customer Service/Sales Representative
Agent Alliance —Forest Hills, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Manager of Operations and Compliance
DEPARTMENT OF CORRECTION —Queens, NY
- $110,000 - $121,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Loan forgiveness
Office Administration
DEPARTMENT OF TRANSPORTATION —New York, NY
- $62,868 - $97,593 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Loan forgiveness
7d
Help Desk Level 1 Representative
OFF OF PAYROLL ADMINISTRATION —Manhattan, NY
- $38,173 - $56,872 a year
- Full-time
- Office
- High school diploma or GED
- Typing
- Loan forgiveness
Outreach Specialist, Bureau of Early Intervention
Agency DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $71,158 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Writing skills
- Wellness program
- Health insurance
MODTP Coordinator
DEPARTMENT OF FINANCE —Manhattan, NY
- $84,700 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Work from home
- Loan forgiveness
Program Analyst
DEPT OF YOUTH & COMM DEV SRVS —New York, NY
- $62,868 - $97,593 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Payment Coordinator Analyst
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $62,868 - $85,000 a year
- Multiple hires
- Customer service
- Mid-level
- Office
- Loan forgiveness
Program Evaluation Specialist
Agency DEPT OF HEALTH/MENTAL HYGIENE —Bronx, NY
- $71,158 - $93,528 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
- Wellness program
- Health insurance
Program Specialist, Office of Housing Services
Agency DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $77,211 - $88,793 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Wellness program
- Health insurance
Advisor for Communications and Strategic Initiatives
OFFICE OF THE MAYOR —Manhattan, NY
- $100,000 - $120,000 a year
- Full-time
- Bilingual
- Office
- High school diploma or GED
- Loan forgiveness

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program support representative jobs near queens, ny

Operations Support Specialist

Banfi Wine and Spirits Merchants
Melville, NY

Quick Apply

Job Details

Full-time
From $70,000 a year

Benefits

Paid parental leave
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

VLOOKUP function
Teamwork
Confidential information handling
ERP systems
High school diploma or GED
Driver's License
Attention to detail
Operational excellence initiatives
Productivity software
Process improvement planning
Root cause analysis
Cross-functional collaboration
Associate's degree
Cross-functional communication
Time management
Excel data analysis

Full Job Description

POSITION STATEMENT:

The Operations Support Specialist (Wine Wholesale) provides day-to-day administrative and operational support to ensure reliable data validation, reconcile data across multiple systems, and maintain pricing structures and updates. This role partners with Business Intelligence, Sales, and Finance to maintain accurate item and customer data and pricing, manage third-party data collection, support reporting, troubleshoot pricing and data issues, and maintain business rules and reporting documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Current duties may be changed if job requires and/or additional duties may be assigned if necessary.

Maintain accurate item, pricing, and customer master data (items, vintages, pack sizes, UPCs, pricing tiers, discounts, taxes/freight) in our ERP/Trade Promotion Spend system.
Support sales teams with deal setup, pricing approvals, pricing changes.
Verify and approve invoices submitted through Sales force by validating and ensuring accurate integration into ERP system.
Validate and reconcile expenses from Salesforce reporting tools to support accurate month-end close results
Manage and import of T&E budgets and execute ongoing budget adjustments to maintain accurate visibility of total spend versus budget.
Research discrepancies and ensures timely resolution.
Manage 3rd party vendors and data collection process.
Document standard operating procedures (SOPs), maintain checklists, and recommend process improvements to reduce errors and improve service levels.
Monitor shared queues/inboxes and respond to requests within defined service levels; escalate issues as needed.
Maintain accurate records in business systems (Data Management System/ERP/ticketing tools); verify data quality and resolve discrepancies.
Coordinate with cross-functional teams (Operations, Finance, Sales, Customer Support, IT) to resolve operational blockers.
Support month-end/period-end activities by reconciling items, gathering documentation, and following standard checklists.
Assist with onboarding/training support and provide guidance on operational processes and tools.
Ensure work aligns with relevant policies, audit requirements, and data/privacy practices.
Perform other related duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, EXPERIENCE and SKILLS

High school diploma or equivalent required; associate or bachelor’s degree in business, supply chain, or a related field preferred.
3-5 years of experience in operations support, order management, customer service, logistics, or back-office support (wholesale/distribution experience strongly preferred).
Proficiency with Microsoft Office, especially Excel (filters/sorts, V-Lookups, basic formulas); comfort learning ERP/wholesale management systems.
Strong attention to detail with the ability to manage multiple tasks and deadlines.
Strong communication skills and ability to coordinate across Business Intelligence, Sales, and Finance.
Ability to prioritize in a fast-paced environment with daily cutoffs and time-sensitive customer needs.
Ability to follow defined processes, identify exceptions, and escalate appropriately.

PHYSICAL DEMANDS

The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is regularly required to use their hands and eyes for PC use; reach with hands and arms; talk and hear. The incumbent is required to stand; sit; stoop, kneel, crouch; see, taste and smell alcohol products. The incumbent must be aware that the job involves distribution of alcohol beverages and recognizes that the company in no way encourages excessive or unnecessary drinking of alcoholic beverages while exercising the duties of this job. The incumbent must occasionally lift and/or move up to 50 pounds at a time, the approximate weight of a case of wine.

ADDITIONAL REQUIREMENTS

Current valid driver’s license
Good time management skills
Operational excellence: Organizes work, follows checklists, and maintains high accuracy.
Problem solving: Investigates root causes, proposes options, and partners with others to resolve issues.
Collaboration: Works effectively across teams and communicates status clearly.
Customer focus: Responds promptly and professionally to internal/external team needs.
Continuous improvement: Identifies inefficiencies and supports process changes.
Confidentiality: Handles sensitive information responsibly.
No DWI offenses or illegal drug use
Employee must comply with all federal, state and local laws and regulations which govern the alcoholic beverage industry and maintain at all times the highest ethical business standards and fiduciary duty on behalf of the company and its customers.

PREFERRED EXPERIENCE

Experience in wine and spirits wholesale distribution, supplier management, finance
Hands-on experience with wholesale/wine industry systems (e.g., Tradeparency, VIP, and/or ERP/CRM platforms
Experience with Power BI
Experience supporting supplier programs such as billbacks/depletions, pricing programs, and promotion tracking.
Experience supporting reconciliations, invoicing, procurement, or inventory-related processes.
Exposure to process improvement methods or documenting SOPs.

Pay: From $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid parental leave
Paid time off
Parental leave
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

program support representative jobs in queens, ny

Operations Support Specialist

Citywide Constituent Affairs Lead

Legislative Research Analyst, Bureau of Government Affairs

Summons Processing Support

Legislative Representative- FLA

Service Desk Technician

Clearance Supervisor

Policy Advisor

Public Housing Outreach and Advocacy Coordinator

Remote Customer Service/Sales Representative

Manager of Operations and Compliance

Office Administration

Help Desk Level 1 Representative

Outreach Specialist, Bureau of Early Intervention

MODTP Coordinator

Program Analyst

Payment Coordinator Analyst

Program Evaluation Specialist

Program Specialist, Office of Housing Services

Advisor for Communications and Strategic Initiatives

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