Top 18 Airline customer service remote Jobs in Queens Ny

Director of Compensation
Atlas Air —White Plains, NY
- $192,000 - $225,000 a year
- Hybrid work
- Finance
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Newark Airport (EWR) - VIP Guest Greeter & Transportation Coordinator
IW Group —Newark, NJ
- $35 an hour
- Part-time
- Customer service
- English
- US work authorization
Quick Apply
13d
Desktop Support Technician - JFK Airport
ESP Global Services Limited —Jamaica, NY
- $52,000 - $55,000 a year
- 8 hour shift
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Founding Associate, Growth and Global GTM
AeroVect —New York, NY
- $140,000 - $180,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Commercial
Business Development Representative - NAM/LAM
Airship —New York, NY
- $28 an hour
- Email
- Background check
- Spanish
- English
- Paid parental leave
- Paid holidays
Platform Marketing Manager, AI
ForeFlight LLC —New York, NY
- $122,000 - $150,000 a year
- Remote
- Mid-level
- 3 years
- APIs
- Paid training
- Health insurance
Quick Apply
6d
RVP Enterprise Sales - NY
Harness.io —New York, NY
- $190,000 - $210,000 a year
- Hybrid work
- 3 years
- US work authorization
- Recruiting
- Health insurance
- Paid time off
Endoluminal Sales Representative
Intuitive Surgical —Newark, NJ
- $134,000 - $160,500 a year
- Day shift
- Remote
- Salesforce
- Mid-level
- Bachelor's degree
Sales Operations Coordinator
Hanwha Techwin America Inc —Teaneck, NJ
- $25 an hour
- Mid-level
- Office
- Administrative experience
Cross Trained Agent
Hyannis Air Service Inc —White Plains, NY
- $17 an hour
- Weekends as needed
- 18 years or older
- Experience working with individuals with disabilities
- Computer literacy
Quick Apply
VP - Head of Valuations
Barclays —New York, NY
- $170,000 - $200,000 a year
- Remote
- Continuous improvement
- Senior level
- AI
- Referral program
Cost Savings Analyst
Accommodations Plus International —Melville, NY
- $25 - $26 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
Licensed Claims Adjuster
Cover Genius —New York, NY
- $44,000 - $59,000 a year
- Full-time
- Mid-level
- Master's degree
- Analysis skills

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Newark Airport (EWR) - VIP Guest Greeter & Transportation Coordinator
IW Group —Newark, NJ
We’re particularly interested in candidates with experience in high-touch hospitality environments, such as hotel front desks, where professionalism, discretion…
$35 an hour
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13d

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Solutions Engineer
Airspace —Columbus, OH
2026: Independently own end-to-end workflow configuration for new customer onboardings; deliver accurate, on-time workflow and mobile configurations with…
$88,000 - $115,000 a year
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Senior Field Service Technician
Masterleo —Columbus, OH
Travel: Maintain a valid driver’s license and ability to fly on commercial airlines, make travel arrangements, and generally be available for scheduled travel…
$65,000 - $85,000 a year
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airline customer service remote jobs near queens ny

Director of Compensation

Atlas Air -
White Plains, NY

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Job Details

$192,000 - $225,000 a year

Benefits

Internal mobility program
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

HR technology strategy
Managing human resources teams
Program design
Compensation market research
Sales compensation planning
Financial model construction
Sales incentive & commission planning
Team leadership
Bachelor's degree
Data-driven problem-solving
Financial projection model development
Job evaluation for salary planning
Benchmarking
Salary surveys
Technical Proficiency
Excel data analysis
Stakeholder management

Full Job Description

Join Atlas Air Worldwide. Move the World with Us!

At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose.

If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.

The Director of Compensation is responsible for the strategy, design, governance, and execution of the organization's compensation programs. This leader serves as the organization's subject matter expert on job architecture, salary structures, pay equity, market competitiveness, incentive programs, and compensation governance.

The role leads the development and implementation of a comprehensive job architecture framework, including job families, career levels, job evaluations, and salary bands that support organizational growth, workforce planning, internal equity, and talent mobility. The Director partners closely with executive leadership, HR Business Partners, Talent Acquisition, Finance, and business leaders to ensure compensation programs align with business objectives and attract, retain, and motivate top talent.

Key Responsibilities

Compensation Strategy & Leadership

Develop and execute the organization's compensation philosophy and strategy.
Design compensation programs that align with business objectives, talent strategy, and market competitiveness.
Advise executive leadership on compensation trends, risks, opportunities, and workforce implications.
Lead annual compensation planning processes, including merit increases, promotions, market adjustments, incentive plans, and salary reviews.
Establish compensation governance processes and decision-making frameworks.

Job Architecture Design & Implementation

Lead the design, implementation, and ongoing management of the organization's job architecture.
Develop and maintain job families, career frameworks, job levels, and competency models.
Establish consistent job evaluation methodologies across the enterprise.
Create scalable career progression frameworks that support talent mobility and workforce development.
Partner with business leaders to assess and redesign organizational structures as needed.
Ensure job architecture supports workforce planning, succession planning, recruiting, and performance management.

Salary Structure & Pay Band Management

Design, implement, and maintain salary grades, pay ranges, and salary bands across all employee populations.
Conduct market pricing analyses and benchmark positions against relevant labor markets.
Establish compensation structures that balance external competitiveness with internal equity.
Develop methodologies for geographic differentials, remote work pay practices, and global compensation structures where applicable.
Conduct regular reviews of salary structures and recommend adjustments based on market movement and business needs.
Develop compensation guidelines for promotions, transfers, hiring offers, and internal mobility.

Pay Equity & Compliance

Lead pay equity analyses and develop remediation strategies where necessary.
Ensure compliance with all federal, state, local, and international compensation regulations.
Monitor evolving pay transparency legislation and implement required practices.
Conduct audits to ensure compensation programs are applied consistently and fairly.
Maintain documentation and governance controls related to compensation decisions.

Incentive & Variable Compensation Programs

Design and administer annual incentive, bonus, sales compensation, and recognition programs.
Evaluate program effectiveness and alignment with organizational performance goals.
Develop metrics and scorecards to measure compensation program outcomes.
Partner with Finance to model compensation costs and forecast budget impacts.

Analytics & Reporting

Develop compensation dashboards, metrics, and executive reporting.
Analyze compensation trends, turnover data, hiring competitiveness, and workforce demographics.
Provide data-driven recommendations to support workforce and business decisions.
Utilize advanced compensation modeling and workforce analytics to inform strategy.

Stakeholder Partnership

Serve as the primary compensation advisor to senior leaders and HR Business Partners.
Partner with Talent Acquisition on offer strategy and recruiting competitiveness.
Collaborate with Finance on workforce planning, budgeting, and compensation forecasting.
Educate leaders on compensation philosophy, salary administration, and pay decisions.

Team Leadership

Lead, mentor, and develop compensation professionals and analysts.
Build organizational capability in compensation planning and salary administration.
Foster a data-driven, customer-focused compensation function.
Manage external compensation consultants, survey providers, and technology vendors.

Qualifications

Required

Bachelor's degree in Human Resources, Business, Finance, Economics, or related field.
10+ years of progressive compensation experience.
5+ years leading compensation teams and enterprise-wide programs.
Demonstrated experience designing and implementing job architecture frameworks from the ground up.
Demonstrated experience designing salary grades, pay bands, and compensation structures.
Deep expertise in compensation benchmarking, market pricing, and pay equity analysis.
Strong analytical and financial modeling capabilities.
Experience working with executive leadership teams.
Advanced proficiency with Excel, HRIS systems, and compensation management tools.

Preferred

Master's degree or MBA.
Certified Compensation Professional (CCP) designation.
Experience supporting public companies and executive compensation programs.
Experience in global compensation design and administration.
Experience implementing compensation technology platforms.

#GH19 #LI-Hybrid #LI-20

Applicants must be legally authorized to work in the United States. This position is not eligible for employment visa sponsorship or employer immigration support either now or in the future.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking "EEO Is The Law" .

Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package.

Pay Range

$192,000 - $225,000 USD

At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.

Apply Now

Refine Your Search

airline customer service remote jobs in queens ny

Director of Compensation

Newark Airport (EWR) - VIP Guest Greeter & Transportation Coordinator

Desktop Support Technician - JFK Airport

Founding Associate, Growth and Global GTM

Business Development Representative - NAM/LAM

Platform Marketing Manager, AI

RVP Enterprise Sales - NY

Endoluminal Sales Representative

Sales Operations Coordinator

Cross Trained Agent

VP - Head of Valuations

Cost Savings Analyst

Licensed Claims Adjuster

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