Top 66 Customer support coordinator Jobs in Queens Ny

Client Coordinator
ExamWorks —Woodbury, NY
- $22 - $24 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
10d
Intake Coordinator – Phone Outreach & Data Entry
Orivia Care —Brooklyn, NY
- $20 - $25 an hour
- Full-time
- Spanish
- In-person
- Entry level
Quick Apply
3d
Client Intake Coordinator
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —New York, NY
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Administrative experience
- Health insurance
- Dental insurance
9d
Client Service Coordinator
Remains Lighting —Brooklyn, NY
- $60,000 - $70,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Remote Enrollment - Outreach Coordinator
Medsien —New York, NY
- Contract
- Remote
- Older adults
- Communication skills
- Entry level
Quick Apply
Customer Success Coordinator- AudioSalad (NY or Nashville)
AudioSalad —New York, NY
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Organizational skills
Quick Apply
Account Coordinator
Talkspace —New York, NY
- $60,000 - $70,000 a year
- Remote
- Mid-level
- Neurology
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Customer Success & Enrollment Coordinator (NYC)
Kids in the Game —New York, NY
- $50,000 - $60,000 a year
- Weekends as needed
- Spanish
- Google Workspace
- Office
- Commuter assistance
- Health insurance
Quick Apply
Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
Client Services Coordinator Home Infusion
Pharmko —Lawrence, NY
- $55,000 - $61,000 a year
- Full-time
- Medical office experience
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
After Hours Scheduling Coordinator
Personal Touch Home Care of N.Y. Inc —Brooklyn, NY
- $21 - $25 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Paid holidays
Quick Apply
11d
Call Center Coordinator (Full Time)
METRO PHYSICAL & AQUATIC THERAPY —Garden City, NY
- $17 - $20 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Patient care
13d
Account Coordinator
PIMS Inc —New York, NY
- $45,000 - $70,000 a year
- Full-time
- Hybrid work
- Marketing
- Office
- Microsoft Office
- Disability insurance
- Health insurance
Quick Apply
Record Retrieval Coordinator
Recupera Record Retrieval Services —Great Neck, NY
- $19 - $21 an hour
- Weekends as needed
- Hybrid work
- Computer literacy
- Medical office experience
- Office
Quick Apply
14d
Service Coordinator
TRITECH Communications —Garden City, NY
- $33 - $35 an hour
- Mid-level
- Office
- 3 years
- Commuter assistance
- Paid holidays
1d
Customer Experience Coordinator
Suitsupply —New York, NY
- $18 - $28 an hour
- Weekends as needed
- Sales
- Leadership
- Communication skills
- Employee discount
Quick Apply
Custom Client Services Coordinator
Remains Lighting —Brooklyn, NY
- $70,000 - $80,000 a year
- Full-time
- Customer service
- ERP systems
- Mid-level
- Dental insurance
- Flexible spending account
Quick Apply
PBM Coordinator, Benefit Configuration
Rightway —New York, NY
- $23 - $27 an hour
- Remote
- Research
- Mid-level
- 1 year
Quick Apply
Client Success Coordinator
WGSN —New York, NY
- $55,000 - $65,000 a year
- Mid-level
- Organizational skills
- Communication skills
- Paid parental leave
- AD&D insurance
Quick Apply
2d
Account Coordinator
iHeartMedia, Inc. —New York, NY
- $19.78 - $24.73 an hour
- Online Application
- Microsoft Excel
- Office
- Data entry
- Paid holidays
- Health insurance
9d

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Client Coordinator

ExamWorks -
Woodbury, NY

Quick Apply

Job Details

Full-time
$22 - $24 an hour
10 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Phone communication
Computer literacy
Maintaining patient confidentiality
HIPAA
High school diploma or GED
Fax machines
Typing
Faxing

Full Job Description

ExamWorks is looking for a Client Coordinator to join our team onsite!

In this role, you would be responsible for servicing inquiries and communications to and from our clients. This includes status checks and case updates through emails, portals and phone calls. A friendly, personable and professional approach is key towards our success.

Our Client Coordinators also handle data preparation, data entry, data tracking and documentation, so you should be familiar with working with customer databases and be comfortable keying data accurately and efficiently. All duties are handled with a high degree of quality customer service and in compliance with all regulatory and company standards.

Our work hours are from Monday to Friday, 8:30am-5:00pm. This is on onsite role, located at our Woodbury, NY location.

We offer a competitive pay of $22-24 per hour depending on experience. Plus overtime opportunities, with competitive benefits (medical, vision, dental), paid time off, and 401k.

Our Culture – We believe in a culture of respect and openness. We operate a fast paced, high volume business and value the contributions and partnership of our employees. We have a stable workforce and are looking for employees who have a good work ethic and can operate well in a team environment. While we are heavily focused on work and meeting our clients’ expectation and deadlines, we still take time to enjoy the little things, with periodic office lunches and celebrations.

What do we do? ExamWorks is a growing and profitable leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

RESPONSIBILITIES

Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
Utilize appropriate systems and databases to enter client or claimant information and or retrieve information.
Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system.
Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion.
Direct calls to other departments as needed.
Perform various clerical duties such as data entry, emailing and organizing.
Assist in resolution of customer complaints.
Notify management of any issues or concerns.
Ensure all practices are carried out in accordance with state and federal safety and legal regulations.
Perform other duties as assigned.

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of education and experience preferred. Experience in a medical office or insurance industry preferred.

Certificates, Licenses, Registrations

No specific requirements.

ESSENTIAL COMPETENCIES

QUALIFICATIONS

Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must have ability to be trained on and adhere to HIPAA regulations and compliance standards.

Must be a qualified typist with a minimum of 40 W.P.M.
Ability to follow instructions and respond to managements’ directions accurately.
Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

LANGUAGE/COMMUNICATION SKILLS

Ability to read, analyze and interpret common correspondence, medical records, and legal contracts and documents.
Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar.
Ability to respond appropriately and professionally to all inquiries or complaints from customers, physicians, regulatory agencies, and/or members of the business community.
Ability to effectively present information one-on-one or in small groups.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position generally consists of:

Ability to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs.
Ability to operate a computer up to 4 hours at a time.
Ability to travel to different floors of the office or other locations.
Ability to move throughout the office.
Occasionally lifting and/or carrying up to 10 lbs.
Occasionally pushing/pulling up to 25 lbs.
Occasionally subject to bending, squatting or twisting.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Extended hours are occasionally required beyond the regular eight (8) hour work day.
The noise level in the work environment is usually moderate.

Quick Apply

Refine Your Search

customer support coordinator jobs in queens ny

Client Coordinator

Intake Coordinator – Phone Outreach & Data Entry

Client Intake Coordinator

Client Service Coordinator

Remote Enrollment - Outreach Coordinator

Customer Success Coordinator- AudioSalad (NY or Nashville)

Account Coordinator

Customer Success & Enrollment Coordinator (NYC)

Helpline Coordinator

Client Services Coordinator Home Infusion

After Hours Scheduling Coordinator

Call Center Coordinator (Full Time)

Account Coordinator

Record Retrieval Coordinator

Service Coordinator

Customer Experience Coordinator

Custom Client Services Coordinator

PBM Coordinator, Benefit Configuration

Client Success Coordinator

Account Coordinator

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