Top 625 Customer support representative Jobs in Queens Ny

Customer Service Manager (E-commerce)
Gamer's Choice —Long Island City, NY
- $70,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Team management
- In-person
- Health insurance
- Dental insurance
Customer Operations Coordinator
LLoyd Staffing —Farmingdale, NY
- $60,000 - $68,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
21h
Bilingual Customer Service Representative
MRT BWR, Corp. —Glendale, NY
- $20 - $22 an hour
- Full-time
- Spanish
- Microsoft Excel
- English
- Paid training
- Health insurance
Quick Apply
2d
Bilingual Customer Service Representative
Continuum Global Solutions —Brooklyn, NY
- $17.00 - $19.25 an hour
- Weekends as needed
- Spanish
- Computer literacy
- English
- Paid training
- Health insurance
Client Service Representative
Geller Private Weatlh &Partners —Melville, NY
- From $75,000 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
8d
Customer Service Representative
Qureos Inc —New York, NY
- $28 - $45 an hour
- Full-time
- Office
- Residential
- Communication skills
10d
Chat Support Representative
Qureos Inc —New York, NY
- $20 - $28 an hour
- Full-time
- Communication skills
- Entry level
- Commercial
10d
Store Support
Home Depot —South Ozone Park, NY
- $18 - $20 an hour
- Entry level
- Time management
Customer Service Representative - State Farm Agent Team Member
Nadeem Moustafa - State Farm Agent —Queens, NY
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
1d
Member Service Representative
Municipal Credit Union —Brooklyn, NY
- $20.00 - $36.14 an hour
- Overtime
- Research
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Senior Patient Access Services Representative
Northwell Health —Lake Success, NY
- $41,780 - $64,340 a year
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
CUSTOMER SERVICE REP.
Qureos Inc —New York, NY
- $90,000 - $120,000 a year
- Full-time
- Microsoft Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
8d
Customer Service
Qureos Inc —New York, NY
- $25 - $50 an hour
- Full-time
- Communication skills
- Entry level
- Time management
9d
Customer Service Representative - State Farm Agent Team Member
Marcel Robin - State Farm Agent —Queens, NY
- $45,000 - $65,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Patient Services Representative
RYAN-CHELSEA CLINTON COMMUNITY HEALTH CENTER —New York, NY
- $26.93 - $28.49 an hour
- Full-time
- Spanish
- Primary Care
- English
Quick Apply
Union Customer Service Representative
Graybar Electric Company, Inc. —Garden City, NY
- $25 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
Quick Apply
TTRPG Office Assistant and Customer Support Representative
Dwarven Forge —Brooklyn, NY
- $19 an hour
- Part-time
- Hybrid work
- Travel
- Warehouse
- Entry level
- Work from home
- Flexible schedule
Quick Apply
Customer Service Representative
Justin corp —New York, NY
- $25.32 - $30.49 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
Quick Apply
Customer Service Representative
Regency International —New York, NY
- $55,000 - $60,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
1d
Part-Time Member Service Representative
Municipal Credit Union —New York, NY
- $20.00 - $36.14 an hour
- Overtime
- Research
- Office
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply

I want to receive the latest job alert for customer support representative in queens ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near queens ny

E-commerce Marketing Manager jobs in Long Island City, NY

Operations Coordinator jobs in Farmingdale, NY

Customer Service Representative jobs in New York, NY

Member Services Representative jobs in Brooklyn, NY

Customer Service Representative jobs in Garden City, NY

Customer Support Representative jobs in Brooklyn, NY

Member Services Representative jobs in New York, NY

Sales Support Representative jobs in New York, NY

Patient Services Representative jobs in New York, NY

Retail Sales Associate jobs in South Ozone Park, NY

Customer Service Representative jobs in Melville, NY

Customer Service Representative jobs in Queens, NY

No Experience Social Media Marketing jobs in Houston, TX

Program Manager Healthcare jobs in Chicago, IL

Process Manager jobs in Remote

Trabajos De Marketing jobs in Puerto Rico

Operations Coordinator jobs in Huntsville, AL

Volunteer Coordinator jobs in New York, NY

Remote Scheduling Coordinator jobs in Austin, TX

Operations Coordinator jobs in Des Moines, IA

Customer Service Manager (E-commerce)

Gamer's Choice
Long Island City, NY

Apply Now

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Gym membership

Qualifications

Customer communication
Managing teams in a customer support role
Team leadership
Customer support experience within e-commerce industry
E-commerce
Managing clients in a customer support role
Team management
CRM system proficiency
General management

Full Job Description

About Gamer's Choice:

Gamer’s Choice is a team of passionate gamers, creators, and innovators based in Queens, New York. What began as a small local shop has grown into one of the leading destinations for Trading Card Game players and collectors around the world. We’re driven by a shared love for gaming and community, offering both an engaging online experience and a vibrant in-store atmosphere. Our mission is to be the ultimate home for fans to connect, compete, and celebrate the games they love. While Yu-Gi-Oh! has always been our foundation, we’re expanding into exciting new titles like Pokémon, One Piece, Riftbound, and Disney Lorcana. Our Long Island City store serves as the heart of our community, hosting tournaments, events, and gatherings that bring players together both in person and online.

The Role:
We are seeking a Customer Service Manager to join our team. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer receives timely, accurate, and empathetic support. You’ll communicate with customers across multiple channels, including email, social media, etc., to provide exceptional service that strengthens our brand reputation and enhances customer satisfaction. In addition, you will manage a team of Customer Service Representatives, ensuring that they are providing high-quality service, consistent with company standards.

Key Responsibilities:

Manage a team of Customer Service Representatives, ensuring high-quality customer service is provided to all of our customers.
Respond promptly and professionally to customer inquiries via email, social media, and other platforms.
Resolve customer complaints by identifying the issue, determining the cause, selecting and communicating the best solution, and following up to ensure resolution.
Manage and track incoming customer requests using the company’s CRM system.
Provide accurate information regarding products, services, policies, and order status.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Monitor social media channels for customer feedback, questions, and complaints.
Craft clear, brand-appropriate responses while maintaining professionalism in public comment threads.
Escalate sensitive issues to the appropriate team members/leadership team.
Work closely with internal teams, including sales, fulfillment, and marketing, to resolve customer issues.
Document common issues and customer feedback to help inform process improvements and product enhancements.

Qualifications:

2 - 4 years of management experience in a Customer Service e-commerce environment
5+ years of customer service experience, preferably in a fast-paced or customer-centric environment.
Strong written communication skills with the ability to adapt tone depending on the platform (email vs. social media).
Experience using CRM or ticketing systems. (Hubspot is a plus!)
Comfortable navigating multiple digital tools and multitasking between channels.
Ability to remain calm under pressure and handle difficult customer interactions with empathy and patience.
Strong problem-solving skills and attention to detail.
Experience managing customer communications on social media is a plus.

Benefits:

Health, dental, and vision insurance
Paid time off
401k
Employee Discounts
Gym Membership Reimbursements

Salary Range: $70,000 - $80,000 Annually DOE

Schedule: Monday - Friday (Some weekends required)

EEO/AAP Statement: We are an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. We are an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so, too, may the essential functions of the position.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer support representative jobs in queens ny

Customer Service Manager (E-commerce)

Customer Operations Coordinator

Bilingual Customer Service Representative

Bilingual Customer Service Representative

Client Service Representative

Customer Service Representative

Chat Support Representative

Store Support

Customer Service Representative - State Farm Agent Team Member

Member Service Representative

Senior Patient Access Services Representative

CUSTOMER SERVICE REP.

Customer Service

Customer Service Representative - State Farm Agent Team Member

Patient Services Representative

Union Customer Service Representative

TTRPG Office Assistant and Customer Support Representative

Customer Service Representative

Customer Service Representative

Part-Time Member Service Representative

I want to receive the latest job alert for customer support representative in queens ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected