Top 3 Administrative manager Jobs in Queensbury, Ny

Hotel Front Desk Manager
Saratoga Arms Hotel —Saratoga Springs, NY
- From $55,000 a year
- Weekends as needed
- Mid-level
- Continuous improvement
- Mentoring
- Free parking
- Health insurance
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Operations Manager
Saratoga PLAN (Preserving Land And Nature) —Saratoga Springs, NY
- $55,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
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9h
Office Manager
The Salvation Army Eastern Territory —Saratoga Springs, NY
- $19 an hour
- Part-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance

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Hotel Front Desk Manager

Saratoga Arms Hotel
Saratoga Springs, NY

Quick Apply

Job Details

Full-time
From $55,000 a year

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Referral program
Food provided

Qualifications

Teamwork
Resort experience
Team leadership
In-person customer service
Managing hospitality teams
Team development
Attention to detail
Organizational skills
Property management systems (PMS)

Full Job Description

Position Overview

The Front Desk Manager oversees all aspects of the front office, including guest check-in/check-out, reservations, and team leadership. This role requires a balance of operational expertise and a guest-first mindset, ensuring every interaction reflects the warmth, attentiveness, and professionalism of a luxury boutique hotel. The Front Desk Manager will also collaborate closely with the Concierge Manager to build detailed guest profiles and create surprise-and-delight experiences that elevate every guest's stay.

What We Offer

Base salary with performance-based bonus opportunities.
Health, dental, and vision benefits.
SIMPLE IRA with company match.
Paid time off and hotel discounts.
Professional growth and development in a boutique luxury setting.
The opportunity to lead and inspire a guest services team at one of Saratoga's most distinctive hotels.

Responsibilities

Guest Experience

Serve as the primary ambassador of the hotel’s brand and service philosophy.
Anticipate and fulfill guest needs, ensuring a seamless and personalized stay.
Resolve guest concerns and service issues with professionalism, empathy, and efficiency.
Collaborate with the Concierge Manager to build guest profiles, capture preferences, and curate personalized touches throughout the guest journey.

Front Office Operations

Supervise daily front desk operations, including check-ins, check-outs, room assignments, and billing.
Oversee and manage the hotel’s reservation system, ensuring accuracy in bookings, confirmations, and pre-arrival communication.
Monitor room availability and work with housekeeping and maintenance to ensure readiness and smooth turnover.
Uphold service standards that reflect luxury-level hospitality.
Ensure compliance with all hotel policies, safety procedures, and industry regulations.

Leadership & Team Development

Recruit, train, schedule, and mentor front desk associates and night auditors.
Lead by example with a hands-on, visible presence at the front desk.
Conduct regular team meetings, coaching sessions, and performance evaluations.
Foster a culture of hospitality, teamwork, and continuous improvement.

Financial & Administrative Responsibilities

Assist in developing and managing the front office budget.
Monitor and reconcile daily transactions, deposits, and reporting.
Track and improve key performance indicators (guest satisfaction, efficiency, upselling success).
Support revenue goals by promoting hotel amenities, upgrades, and packages.

Collaboration

Work closely with the Concierge Manager to ensure a seamless guest journey and to align on surprise-and-delight strategies.
Partner with housekeeping, food & beverage, and sales teams to deliver consistent service across departments.
Provide feedback to leadership on guest preferences, booking trends, and opportunities to enhance offerings.

Qualifications

3–5 years of front office or guest services experience in luxury hotels, resorts, or upscale boutique properties.
Minimum 1–2 years of leadership experience in a hospitality setting.
Proficiency in property management systems (PMS) and reservations software.
Strong leadership, communication, and organizational skills.
Hands-on, service-driven, and detail-oriented.
Ability to work flexible hours, including evenings, weekends, and holidays.
Familiarity with local attractions, dining, and cultural offerings is a plus.

About Saratoga Arms Hotel

The Saratoga Arms Hotel is a luxury boutique hotel that gives guests a quiet, relaxing, and restorative vacation experience. We make sure our guests have an excellent stay in Saratoga Springs, providing sumptuous rooms, high-end amenities, friendly service, and a farm-to-table food experience for breakfast and evening cocktails. We spoil our guests with unparalleled advice about and access to all that Saratoga Springs has to offer: fabulous restaurants, historic sites, performing arts venues, and the famed Saratoga Race Course.

Pay: From $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Food provided
Free parking
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

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administrative manager jobs in queensbury, ny

Hotel Front Desk Manager

Operations Manager

Office Manager

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